Gr8 Energy Reviews

Reviewers mostly describe the sales process as clear, responsive, and helpful. Many say questions were answered quickly, options were explained plainly, and paperwork expectations were handled smoothly; only a small number of comments raise concerns about sales follow-through or savings expectations.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the team explained panels, inverters, warranties, and system options in a way that felt easy to understand and not overly technical. Representative review excerpt: "I had several very technical questions about specific panels, inverters and warranties, he explained everything to me in a way that was very concise, unbiased and understandable."

Responsive proposal support. Several reviewers report quick answers to questions and helpful guidance through the decision process and paperwork steps. Representative review excerpt: "He was so helpful and was able to answer all my questions super fast."

Expectation gap watch-out. A small number of reviewers describe a gap between projected and actual bill savings, so some customers suggest carefully reviewing proposal assumptions and contract expectations. Representative review excerpt: "I was told my energy bill would completely disappear, but I am still seeing about $10-$20 a month in electricity costs, plus the cost of the loan payments."

Feedback on pricing and financing is generally favorable, with reviewers often saying quotes felt fair and financing was explained or arranged without much friction. Still, some comments describe payment or cost concerns, including delayed refund-related activity and disappointment with overall cost and expected savings.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing feedback. Reviewers say the price felt reasonable, and some describe the quote as within the range they expected after comparing financing and system options. Representative review excerpt: "I went with this company because I felt comfortable talking with Ross and the price I was given was fair and within the range of the others."

Financing help. Several reviewers report that financing was handled as part of the process and that the team helped them move forward with the project. Representative review excerpt: "He met with us within 24 hours of contact, gave us quotes for different options, and helped us get financing."

Cost concern watch-out. A minority of reviewers describe concerns about overall cost, pending payment issues, or savings that did not offset what they expected. Representative review excerpt: "This has caused the system to be a huge time and money sink without generating nearly enough in terms of energy bills to offset the cost."

Communication and coordination receive mixed-to-positive feedback overall. Many reviewers praise fast answers, polite crews, and smooth handoffs, but this category also has a meaningful share of complaints about difficulty getting callbacks, updates, or post-install help.Solar.com's composite of published customer feedback, not a customer quote

Smooth handoffs. Reviewers say the project often moved smoothly through paperwork, scheduling, and crew handoff, with some noting clear email and text communication.

Helpful day-to-day contact. Several reviewers report that questions were answered quickly and that the team stayed in touch during planning or installation. Representative review excerpt: "Ross took the time to explain various options and we went back and forth via emails and texts and then we made a decision on a system that met all..."

Callback frustration. A noticeable group of reviewers say they had trouble getting responses after reaching out for service or updates, especially when they needed help after the install. Representative review excerpt: "Just like many others, I have called and emailed for service and I can not receive a call back."

Timeline feedback is mostly positive, with many reviewers saying permitting, scheduling, and activation moved efficiently. The main complaints center on delays tied to inspections, utility steps, or missed follow-up when customers were waiting for an update.Solar.com's composite of published customer feedback, not a customer quote

Fast scheduling and activation. Reviewers often say paperwork, permits, or activation steps were handled quickly and that the crew arrived as scheduled to keep the project moving. Representative review excerpt: "Ross and his company took care of the paperwork for Net metering application and the installation of the RMA and the permit for the solar system."

On-time install experience. Several reviewers report that installation happened on time or finished quickly, with work completed in one or two visits. Representative review excerpt: "The installers were on time, cautious, and did a great job making sure we understood what they were doing."

Delay watch-out. A smaller set of reviewers describe delays caused by inspections or by waiting for project updates, so schedule timing may still vary by job. Representative review excerpt: "Within a week, our project went through inspection and some hassles with our area's inspector caused a delay."

Workmanship and site care are among the strongest parts of the review set. Reviewers frequently describe professional crews, careful installation, good cleanup, and projects that were finished without major issues; only a few comments mention site or repair-related concerns.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers say the installers were polite, respectful, and careful while working on the home. Representative review excerpt: "Installation and detail to work went seamlessly and the work crew were polite, respectful, and ensured that I understood how to use the Enphase App to manage my battery system."

Cleanup and finish. Several comments mention that the crew cleaned up after themselves, put everything back in place, and left the site looking orderly. Representative review excerpt: "They cleaned up after themselves and again, the professionalism was there!"

Repair-related concern. A small number of reviewers describe problems tied to later panel removal or roof access, which suggests follow-up work can be more complicated than the initial install. Representative review excerpt: "We have been trying to work with Ross for a month to have his company remove a few panels so the roofer can find the source of the roof leak."

Long-term support and performance are viewed more positively than negatively, but this is one of the more uneven categories. Reviewers praise helpful follow-up on some jobs, while others report slow responses, unresolved monitoring or production issues, and trouble getting service after the system was turned on.Solar.com's composite of published customer feedback, not a customer quote

Helpful post-install follow-up. Some reviewers say the team stayed in touch after installation and helped make sure they understood how to use monitoring tools and battery features. Representative review excerpt: "Installation and detail to work went seamlessly and the work crew were polite, respectful, and ensured that I understood how to use the Enphase App to manage my battery system."

Support that stayed engaged. A few reviewers describe good follow-up communication after the project and say they felt supported after the sale. Representative review excerpt: "Grace was a joy to work with and stayed in touch to make sure we were happy customers."

Service gaps watch-out. Several reviewers report difficulty getting help when the system needed service or when production and monitoring issues appeared later. Representative review excerpt: "Then after a few months of the system mostly working, it has stopped responding and generating, and I haven't been able to reach anyone at GR8 energy for over a..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.