Green Energy Epc By Makello Reviews

Reviewers mostly describe the sales process as clear, honest, and low-pressure. They say the proposals were easy to understand and that expectations were explained up front, with no complaint pattern showing up in this category.Solar.com's composite of published customer feedback, not a customer quote

Clear, honest proposals. Reviewers say the owner and sales process came across as straightforward and sincere, with a focus on answering questions and setting expectations clearly. Representative review excerpt: "Laurence and Charlie are unfailingly honest and committed to ensuring each and every customer is delighted with the result."

Practical quote conversations. Customers describe the quote process as informative and easy to follow, with the team taking time to discuss needs before presenting an option to consider. Representative review excerpt: "If you are considering solar I would highly recommend talking with Sam at Green Energy EPC and having him write up a quote for you to consider."

Owner-led sales. Reviewers note that the owner is directly involved in sales calls and portions of the project, which they describe as adding accountability and personal attention. Representative review excerpt: "The owner, Sam, does the sales calls and a significant part of the installation."

Reviewers generally report that pricing was explained clearly and that quotes felt reasonable. Feedback in this category is positive overall, with comments focusing on straightforward estimates, responsive follow-up, and the absence of surprise pricing patterns.Solar.com's composite of published customer feedback, not a customer quote

Easy-to-understand pricing. Reviewers say the quote process was clear and that pricing was explained in a way that made the overall proposal easier to evaluate. Representative review excerpt: "Sam is very knowledgable about the systems he installs, and he made it easy to understand his price quote (which was very reasonable) and what to expect from the system."

Needs-based estimate process. Customers describe the owner taking time to review usage, site details, and future plans before preparing a quote, which they felt helped align the estimate with their project. Representative review excerpt: "Sam (the owner) came to the house, took measurements and photos, checked our energy usage and past SDG&E bills, and listened to our requirements and future plans for EVs."

Post-project questions answered. Some reviewers mention that even after the project ended, the team remained available to answer follow-up questions, which supported confidence in the financial and project details. Representative review excerpt: "Even after the project was done and I still had questions, they were always available to answer them."

Reviewers overwhelmingly describe the team as responsive, personal, and easy to reach during the project. Communication is a major strength overall, although one reviewer reported a breakdown after submitting utility bill information for a quote.Solar.com's composite of published customer feedback, not a customer quote

Responsive day-to-day communication. Reviewers frequently say the team replied quickly and provided hands-on personal service throughout the process. Representative review excerpt: "Charlie was very prompt in responding."

Strong project coordination. Customers describe the handoffs, contract steps, and coordination as smooth, with the team staying engaged from signing through permission to operate. Representative review excerpt: "They are both also incredibly responsive and offer such great personal service."

One quote follow-up complaint. One reviewer reported frustration after sending in utility bill information for a quote request and not getting the follow-through they expected. Representative review excerpt: "I contacted this company for a solar quote and per Sam's request I emailed him our SDGE bill for his review shortly after the call."

Reviewers mostly say the project moved efficiently through permits, installation, and activation. The main watch-out is that one reviewer reported a longer-than-expected go-live timeline tied to paperwork and equipment miscommunication.Solar.com's composite of published customer feedback, not a customer quote

Fast end-to-end progress. Several reviewers describe a shorter path from contract signing to installation and PTO than they expected, and they point to the team’s direct involvement as helping keep things moving. Representative review excerpt: "Contract signing, install and PTO (permission to operate) - I don't want to set up an expectation for everyone but from the day I signed my contract to the day..."

Efficient permit and install flow. Reviewers describe a recurring pattern in this area. Representative review excerpt: "For a comparison, I was told to wait 2 months only for a permit from big solar companies then wait another month for installation due to their long queues..."

Delayed go-live in one case. One reviewer said the activation date took longer than expected after an equipment miscommunication led to paperwork needing to be refiled with the city. Representative review excerpt: "My only knock is that the "go live" date took longer than expected due to an equipment miscommunication - thus we had to re file some paperwork with the city..."

Reviewers consistently praise the installation quality, crew professionalism, and attention to detail. There is no meaningful complaint pattern in this category, and comments focus on careful work and respectful site behavior.Solar.com's composite of published customer feedback, not a customer quote

Careful installation details. Reviewers say the team discussed installation details closely and appeared thoughtful about how the work would be done on site. Representative review excerpt: "Most importantly he talked about his team's workmanship on how they would install down to the detail of where they would hammer the nails."

Respectful crew. Customers describe the installation crew as polite and respectful while on the property. Representative review excerpt: "Their team was respectful and nice when they came to install the panels."

Right-sized system planning. Some reviewers say the team helped them think through system size and panel count carefully rather than overselling the project. Representative review excerpt: "He's personable, honest, and down sold me on the number of panels to install."

Reviewers generally report strong system performance after installation and describe the team as helpful with follow-up support. Comments also mention monitoring setup and guidance on how to track and optimize usage, with no broad complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote

System performance reports. Reviewers say their systems have performed well after installation, with one describing the system as operating smoothly over time. Representative review excerpt: "Working with Sam at the time was a pleasure and the solar system has performed flawlessly every since."

Helpful monitoring support. Customers mention that the team helped set up monitoring devices so they could track usage and manage the system more effectively. Representative review excerpt: "His electrician also helped install additional energy monitoring devices for me so I could accurately track and optimize my electricity usage."

Knowledgeable post-install guidance. Reviewers also describe the team as knowledgeable about system design and options, which helped them feel comfortable with the project after it was completed. Representative review excerpt: "As other yelp reviewers mentioned, Sam is very knowledgeable from the size of system, the choice of panel and inverters."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.