Green Hill Solar Reviews

Reviewers mostly describe the sales process as patient and informative, with several saying questions were answered clearly and the process felt straightforward. The main complaint pattern is that one reviewer reported persistent follow-up messages while trying to get work completed as promised.Solar.com's composite of published customer feedback, not a customer quote

Clear, patient sales conversations. Multiple reviewers say the team took time to answer questions and explain the process in a way that felt understandable. Several describe the proposal experience as honest and easy to follow. Representative review excerpt: "He is very patient to help answer questions that we have, we are very happy with him."

Process felt smooth from start to finish. Some reviewers say they felt comfortable moving forward after comparing bids, and that the overall process went well from the first conversation through completion. Others describe the crew and manager as professional and responsible. Representative review excerpt: "I was referred to Green Hill Solar by a friend and I couldn't be happier with the way the process went from start to finish."

One review describes follow-through concerns. A complaint review says the customer had to exchange repeated messages to get the promised work done, suggesting expectations were not fully aligned after the sale. Representative review excerpt: "I can't even begin to tell you how many inappropriate text messages and emails I've had to exchange with these clowns to get them to do the work they promised..."

Feedback on pricing and financing is mixed to negative. Some reviewers say prices looked fair and the team communicated clearly, but others report surprise costs, payment confusion, and expectations that were not fully set up front.Solar.com's composite of published customer feedback, not a customer quote

Several reviewers found pricing fair. Some customers describe the pricing as reasonable or in line with the market, and say the team was responsive while explaining the process. A few also note that the overall experience felt professional. Representative review excerpt: "They were/are very responsive and the prices seemed fair market prices."

Transparency issues around costs and payment. Complaint reviews mention surprise costs, unclear expectations, and payment issues that were not explained well at the outset. One reviewer says added work and site conditions changed the cost after the project was underway. Representative review excerpt: "No effort was made to outline expectations and we were met with surprise visit with loud drilling 6ft under the house, city requirements that escalated the costs, multiple unannounced days..."

Some payment problems were later resolved. One reviewer says a payment miscommunication was eventually sorted out, with patience from the company during the fix. That said, the review still indicates the issue needed extra attention. Representative review excerpt: "A miscommunication occurred with payment but was eventually sorted out with great patience from Green Hill."

Most reviewers describe the communication as responsive, organized, and easy to follow. A smaller set of complaints reports fragmented communication, inaccurate information, or tense interactions when customers were trying to get answers.Solar.com's composite of published customer feedback, not a customer quote

Responsive project coordination. Many reviewers say the team stayed responsive by email and text and kept the project moving. Customers also describe the office and project managers as professional and easy to work with. Representative review excerpt: "Simon, Ida, and the team were easy to deal with, responsive, and kept things moving the whole time."

Clear updates and handoffs. Several reviews mention frequent updates and thorough explanations at each step, including paperwork and scheduling. The coordination is often described as organized and low-stress. Representative review excerpt: "Ida, who handled the scheduling and coordination, was incredibly organized, responsive, and made everything easy to follow--no guesswork or stress at any point."

A few reviewers report communication breakdowns. Complaint reviews say messages were inconsistent, information conflicted across multiple staff members, and follow-up sometimes felt difficult. One reviewer also describes a hostile interaction while asking for a receipt. Representative review excerpt: "The communication was horrific -- riddled with inaccuracies, split among 5 different "client facing" individuals who did not communicate with one another."

Reviewers often say the work moved at a steady pace and that scheduling stayed on track. Still, a few complaints describe long delays, unfinished projects, or slower activation than expected.Solar.com's composite of published customer feedback, not a customer quote

Projects often stayed on schedule. Several reviewers say installation and scheduling moved quickly and stayed organized. Some also note that the company handled inspections and next steps without repeated back-and-forth. Representative review excerpt: "The install went smoothly, stayed on schedule, and the crew was organized on site."

Permitting and inspection handling drew praise. Reviewers mention quick roof inspections, timely estimates, and systems passing final inspection without repeated visits. These comments suggest the company was often effective on the permitting and activation side. Representative review excerpt: "Installing the panels was fast and, most importantly, passed the city's and electric company inspection without them having to make multiple inspection."

A few projects took much longer than expected. Complaint reviews say some jobs were still not finished months after agreement and that expected savings had not started yet. These reviewers describe timeline delays as a significant issue. Representative review excerpt: "Nearly 5 months after initially agreeing to the project they are still not completely finished, and we've not seen a penny in savings from SoCal Edison (SCE) yet though we're..."

Most reviews describe the crews as professional, organized, and careful on site. A small number of complaints point to installation-related concerns, including work on the roof and other site-specific complications.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional installations. Many reviewers say the installation looked good, was done cleanly, and left the roof in good shape. The crew is often described as professional and organized on site. Representative review excerpt: "The system was installed cleanly and looks great on my roof."

Attention to detail during the job. Some reviewers say the team kept them informed about routing and approvals, and that the install moved smoothly. Others mention the crew stayed organized and finished the work with care. Representative review excerpt: "Their communication was frequent and thorough, including me in every step of the process to get my approval and make sure I understood where the lines were run and the..."

A few installation-related complaints. Complaint reviews mention roof and equipment-related issues during the project, suggesting some site conditions required more coordination than expected. These comments point to isolated workmanship or site-care concerns. Representative review excerpt: "I contacted Green Hill Solar in March of 2023 to have our roof replaced and have 22 Qpeak Duo L365 solar panels installed along with some minor electrical upgrades (grounding..."

Post-install feedback is mostly positive. Reviewers talk about helpful after-install service, monitoring app visibility, and systems producing as expected, though a couple of complaints mention payment or roof-related follow-up concerns.Solar.com's composite of published customer feedback, not a customer quote

Helpful after-install support. Some reviewers say the company remained helpful and professional after installation and responded to follow-up needs. The post-install experience is often described as attentive. Representative review excerpt: "David Edery is very helpful and professional, more importantly, he provided excellent customer service after installation."

Systems reported to be performing well. Reviewers mention enjoying the monitoring app and say the system is working well after turn-on. Others report that the panels are producing as expected and that the setup feels solid. Representative review excerpt: "I've had the solar panels up for a little over a week now and it's fun to watch the energy production through the monitoring app."

A small number of post-install complaints. A few complaint reviews mention payment follow-up or roof-related complications after the project. These are not the dominant theme, but they do appear in the record. Representative review excerpt: "Then threatened to send to collections if I didn’t pay on the spot with no receipt."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.