Green Solar Technologies Reviews

Reviewers give mixed feedback on the sales process, with some describing helpful explanations, smooth handoffs, and responsive follow-up. At the same time, a large share report concerns about unclear expectations, pressure, and promises that did not match later experience.Solar.com's composite of published customer feedback, not a customer quote

Expectation gaps and unclear promises. Other reviewers describe disappointing proposal or contract expectations, including missed promises and later confusion about what was included. Representative review excerpt: "We were promised 5 free cleanings on 2018 when we got our system installed and when we try to redeem those promises nobody knows anything about it."

Helpful early guidance. Some reviewers say the sales team explained the process clearly and stayed available after the installation to answer questions. Representative review excerpt: "It’s been 4 months since Itai helped install my system and he still answers questions and can I honestly say he has become a friend."

Smooth presentation, for some. A number of customers describe the experience as smoother than expected and say the process sounded credible at the outset. Representative review excerpt: "I must admit that I was skeptical that everything would be as smooth as the folks at GST made it all sound at the beginning, however it WAS!"

Feedback on pricing and financing is mostly negative, with reviewers describing billing, loan, deposit, and rebate-timing issues. A smaller set says the design process helped lower bills and that savings or compensation appeared as expected.Solar.com's composite of published customer feedback, not a customer quote

Billing and financing confusion. Several reviewers report unexpected billing or loan-related problems, including disputes over repayments and being left with multiple bills. Representative review excerpt: "After a long battle, a repayment agreement was reached but getting repayments has been a nightmare."

Rebate timing problems. Others describe frustration around incentive timing or promised rebate handling that did not get completed as expected. Representative review excerpt: "Was supposed to file a rebate worth almost $7,000 and confirmed via email that they would."

Savings and bill review praised. Some reviewers say the system was designed from their bill usage and that it produced meaningful savings or corrected utility-related errors. Representative review excerpt: "They reviewed my electric bill, and designed a system that saved me money from day one!"

Communication is one of the weakest areas in the review corpus. Many reviewers say they had trouble getting callbacks, reaching the company after the sale, or getting clear ownership of next steps, though some describe attentive project managers and end-to-end coordination.Solar.com's composite of published customer feedback, not a customer quote

Hard to reach after contact. A recurring complaint is that reviewers could not get calls returned or customer service to respond when they needed help. Representative review excerpt: "I have tried repeatedly to contact this company and no one will call back."

End-to-end help on some projects. Some customers say the company handled the process from start to finish and answered questions thoroughly along the way. Representative review excerpt: "They handled everything from start to finish making this an easy upgrade to my home."

Project management praised. A few reviewers specifically mention a helpful project manager and say the handoff felt organized. Representative review excerpt: "My project manager, Zuriel, was a pleasure to work with."

Timing reviews are mixed to negative, with some customers saying permitting, utility approval, and activation took longer than expected. Others report that the team managed the permitting steps, kept the project moving, or stepped in when outside delays slowed activation.Solar.com's composite of published customer feedback, not a customer quote

Permitting handled well for some. Several reviewers say the company managed permits and installation steps effectively and kept the project moving. Representative review excerpt: "From the beginning, where we purchased the best made solar panels, and throughout the process of getting all the permits approved to installation, Green Solar Technologies handled each step with..."

Outside delays slowed activation. Some customers mention waiting on county or utility approval before the system could turn on, even when the install itself was complete.

Long waits reported. Other reviewers describe major timeline delays, including equipment sitting for extended periods or the system not being completed on schedule. Representative review excerpt: "They took forever to get the equipment installed and left it just sitting in my yard and it's been over a year and I haven't seen any difference in my..."

Workmanship and site care lean more positive than the lower-scoring categories, with many reviewers praising clean installations, courteous crews, and professional-looking results. Still, there are material complaints about roof work, cleanup, and installs that reviewers say were incomplete or improperly done.Solar.com's composite of published customer feedback, not a customer quote

Clean and courteous crews. Many reviewers say the technicians were polite, cleaned up after the job, and left the site in good condition. Representative review excerpt: "The technicians that did the installation made sure the site was cleaned once the installation was complete."

Workmanship praised by some. Some customers describe the installation as easy and say the workmanship looked high quality. Representative review excerpt: "I've dreamt of having a home solar system installed and they made it extremely easy and workmanship is top notch!!"

Roof and install issues. A smaller but notable set of reviewers report roof leaks, improper roof installation, or work that they say was unfinished. Representative review excerpt: "We have a roof leak from the roof they did and we have attempted to contact and no one will call us back."

Post-install support is another weak area, with many reviewers describing difficulty getting warranty help, monitoring support, or repairs after the system was turned on. A smaller number report working systems, replacement parts under warranty, or generally good customer service.Solar.com's composite of published customer feedback, not a customer quote

Support and repair frustrations. Many reviewers describe trouble reaching support or getting warranty-related fixes completed after installation. Representative review excerpt: "You can't even get them to fix your system that the guaranteed for 25 years."

Some systems working well. A portion of reviewers say their systems have been performing well and that support was helpful when needed. Representative review excerpt: "I had a 9.66 kw system with LG panels, and they have been working great!"

Warranty help reported. Some customers say warranty service did resolve an inverter issue, although the process took time. Representative review excerpt: "Green solar helped to find a supplier that was happy to accept our switch (Green mountain Energy) We had an inverter malfunction, which was replaced via warranty, it took a..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.