Sales & proposal integrity
Sales Integrity7.7/10
Reviewers describe Green Solar’s sales process as clear and low-pressure, with proposals that matched home-specific needs. The feedback is uniformly positive in this category, and reviewers frequently mention confidence in the quoted scope and expectations.Solar.com's composite of published customer feedback, not a customer quote
Home-specific proposals. Reviewers say the company took time to understand the property and put together proposals that fit the project rather than pushing a generic package. Representative review excerpt: "He understood exactly what was needed for our home solar project and put together a proposal that was great for us."
Clear contract expectations. Some reviewers describe flexibility around timing after signing, including situations where they wanted to lock in a utility plan while leaving installation timing open. Representative review excerpt: "We had a signed contract in March, locking in NEM 2, and he gave complete flexibility for timing of the actual installation, given it was at least 6 months out."
Confidence in the plan. Reviewers also note that the team could explain how the install would work and gave them confidence before work began. Representative review excerpt: "While we were soliciting solar quotes, many of them didn't know or didn't give us a confident answer on how they would install until we signed, and that was not..."
Price & financing transparency
Price Transparency7.1/10
Reviews describe pricing and financing conversations as straightforward, with little mention of surprise costs or refund issues. The overall tone is positive, though the evidence base is smaller than in some other categories.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers say they were able to reach a fair or reasonable price and felt the numbers were explained clearly. Representative review excerpt: "We are an elderly couple and he was excellent helping us understand everything and giving us a fair price."
No surprise costs. Some customers report that the final experience stayed aligned with the original discussion, with no unexpected add-ons called out in the feedback. Representative review excerpt: "No surprises, competitive prices, great communication and timeliness: I'm very happy with this install, from the initial contact with the company to install completion it has been an easy, stress..."
In-person explanation. Reviewers also note that the team came to the home, reviewed the proposal, and walked through the electrical setup before moving forward. Representative review excerpt: "Of them, Tim was the only person to come to my home and discuss the proposal and look at the electrical setup."
Communication & coordination
Communication8.3/10
Reviewers consistently describe strong communication, with responsive follow-up and good coordination across project steps. One review mentions needing the company back for additional electrical work and panels, but the broader pattern is still overwhelmingly positive.Solar.com's composite of published customer feedback, not a customer quote
Responsive contact. Reviewers repeatedly say the team was reachable, easy to work with, and quick to respond to questions or updates. Representative review excerpt: "Tim at O'Sullivan Green Solar is very responsive and easy to work with."
Coordinated handoffs. Some customers describe smooth coordination with roofers and other project steps, with the company taking ownership of timing and communication. Representative review excerpt: "He is very responsive, very reasonable, and coordinated well with our roofers to install the solar mounts once the plywood decking went on, so then the roofers could shingle around..."
Follow-through on the project. Reviewers also say the company stayed involved through the process and followed up carefully as work moved along. Representative review excerpt: "Rare to see such dedication and follow up for the customer, but Tim was with us each step of the way."
Timeline reliability
Timeline Reliability7.8/10
Reviewers generally report that Green Solar kept projects moving and handled permitting, inspections, and utility activation without major issues. The category is strongly positive overall, with only occasional complexity tied to upgrades or multiple approvals.Solar.com's composite of published customer feedback, not a customer quote
Permit and utility follow-through. Reviewers say the team handled legwork with the utility and helped move systems through approval and activation. Representative review excerpt: "Purchased a new house that had solar installed and Tim did all leg work to work with PG&E, ensure the system was approved, and ultimately activated."
Coordinated scheduling. Some customers describe the company timing work around roofing or other construction so the project could proceed in the right order. Representative review excerpt: "He is very responsive, very reasonable, and coordinated well with our roofers to install the solar mounts once the plywood decking went on, so then the roofers could shingle around..."
Complex projects managed well. When projects involved panel upgrades, inspections, or permits, reviewers still describe the process as managed and completed. Representative review excerpt: "My panel needed upgrade, multiple inspection and permits were involved."
Workmanship & site care
Workmanship8.5/10
Reviewers describe high-quality installation work, careful site handling, and professional crews. The evidence here is uniformly positive, including comments about special roof conditions and smaller follow-up jobs being handled with care.Solar.com's composite of published customer feedback, not a customer quote
Quality installation. Reviewers say the installations were done well and inspired confidence that the system would work with the roof structure. Representative review excerpt: "That gave us confidence that our install would work well and we weren't going to do a system that our roof couldn't handle."
Attention to detail. Some customers note that the owner stayed invested in getting the outcome right, even on smaller maintenance work. Representative review excerpt: "Even though this was just a small maintenance project of an existing installation, the owner was really invested in achieving a perfect outcome."
Professional crew. Reviewers also describe the team as careful and quality-focused throughout the job. Representative review excerpt: "O'Sullivan Green Solar did an outstanding job installing solar panels on my house."
Long-term support & performance
Long-Term Support8.0/10
Reviewers describe helpful support after installation, including guidance on monitoring, repairs, and follow-up questions. The post-install feedback is strongly positive, with comments that the company remained involved when systems needed attention or special handling.Solar.com's composite of published customer feedback, not a customer quote
Post-install guidance. Some reviewers mention receiving practical help with monitoring setup and other system details after installation. Representative review excerpt: "He also gave me a tip on how to setup ethernet on the inverter so I don't have to pay for the monitoring, which I really appreciate."
Support with special roof setups. Customers with unusual roof conditions say the team knew how to handle the install in a way that fit the structure and system needs. Representative review excerpt: "I have a metal tile roof and most solar companies will not install on it, however Tim's team knows how to install on a metal tile roof and provides the..."
Responsive follow-up. Reviewers also report quick responses and follow-up meetings when they were considering battery or other added work. Representative review excerpt: "He responded quickly and after a site survey and a follow up meeting we had had a contract for the battery installation."
How this is built: category scores and summaries weigh the company's full published rating record (5 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.