Sales & proposal integrity
Sales Integrity7.4/10
Reviewers mostly describe Greenwired’s sales process as clear, low-pressure, and helpful. The strongest praise centers on thorough quotes, realistic expectations, and an approach that felt consultative rather than pushy. There is one complaint pattern in the corpus, but it is rare relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure sales process. Reviewers commonly say the team was easy to talk to and did not feel pushy. Several describe the proposal process as down-to-earth and helpful in setting expectations. Representative review excerpt: "I really appreciated their personalized, down-to-earth, low pressure non-salesy approach."
Thorough and Pricing quotes. A few reviewers also say the initial estimate was accurate or helped them make a decision quickly. Representative review excerpt: "Their quote was very competitive and thorough, we unfortunately had to not go with them at present because of some roofing issues we had that prevented forward movement, and I..."
Rare complaint about expectations after service. One reviewer reports ongoing issues and recurring service charges after the system was installed. This appears as an isolated negative in an otherwise favorable set of reviews. Representative review excerpt: "Has had issues from the beginning, and they still charge you every time they come out, regardless of how new the system is or how massive of an amount of..."
Price & financing transparency
Price Transparency6.9/10
Feedback on pricing and financing is generally positive, with reviewers describing fair quotes, affordability, and occasional price reductions when the work changed. Some reviews also mention help with permits or materials that made the project feel easier to manage. A small number of complaints point to concerns about repeated service charges or timing around costs and incentives.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing and affordability. Reviewers say the company’s pricing felt fair from the start, and some describe the quote as more affordable than expected. A few also note that the final price was lowered when the project scope changed. Representative review excerpt: "They gave us a fair price from the start, then did a nice clean install on the house."
Helpful cost problem-solving. Customers describe situations where Greenwired helped reduce expected project costs through practical troubleshooting. Reviewers also mention support with permits and materials when timing was tight. Representative review excerpt: "Per Caleb’s expertise, the potential project cost of thousands, was resolved with a simple 62$ part."
Cost-related complaint pattern is limited. A small number of reviewers report concerns about being charged for return visits or other service-related costs. The negative feedback is limited in the review set, but it does point to some dissatisfaction around post-install charges. Representative review excerpt: "Has had issues from the beginning, and they still charge you every time they come out, regardless of how new the system is or how massive of an amount of..."
Communication & coordination
Communication8.1/10
Communication is one of the strongest themes in the review corpus. Reviewers frequently describe Greenwired as responsive, patient, and organized through quoting, permitting, and installation. There is one notable complaint about a lack of callback or initial visit, but it is rare relative to the volume of praise.Solar.com's composite of published customer feedback, not a customer quote
Responsive and patient support. Many reviewers say the team explained technical details clearly and stayed patient throughout the process. Customers also describe the staff as helpful at each step, from the first conversation through installation. Representative review excerpt: "At every step of the way, they showed up with the needed expertise and patience with me as I struggled to understand the tech and the complex programs in play."
Good coordination across project steps. Reviewers mention timely updates, smooth handoffs, and help with permits and materials. Several say the company stayed involved and kept the project moving under a tight deadline. Representative review excerpt: "They helped us get our permits and materials for multiple owner install solar systems and went above and beyond to help make it all happen under a tight deadline and..."
Isolated communication miss. One reviewer reports not being able to get an initial site visit or callback after waiting for more than a month. This appears to be an outlier in a category that is otherwise heavily praised. Representative review excerpt: "It’s been over a month and I haven’t been able to even get an initial site visit, or a call back."
Timeline reliability
Timeline Reliability7.6/10
Most reviewers describe the company as punctual and helpful in keeping projects moving. Feedback also highlights support with permits, scheduling, and utility activation, though a few reviews note delays tied to approvals or permit routing. Overall, timeline concerns show up, but they are not the dominant pattern.Solar.com's composite of published customer feedback, not a customer quote
Punctual scheduling and estimates. Reviewers say the team arrived on time and gave accurate time estimates. Some also note that the company fit them into the schedule sooner than expected. Representative review excerpt: "He was the first of the companies to fit me into the schedule and was also punctual in his arrival and accurate in his time estimate."
Helpful through permits and activation. Customers describe Greenwired as patient and helpful during permit and utility hookup steps. Several mention that the team stayed engaged through a process that could otherwise be tedious. Representative review excerpt: "The PGE hookup can be tedious but the staff and Greenwired are very helpful and patient with that process."
Some approval delays reported. A few reviewers mention delays in final approval or activation, often tied to permit routing or utility review. These comments suggest the timeline is usually solid, but external steps can still slow completion. Representative review excerpt: "The final approval from PG&E took a week longer than estimate but that is not totally under Greenwired’s control."
Workmanship & site care
Workmanship8.4/10
Workmanship receives very strong praise across the review set. Reviewers consistently describe the crew as professional, knowledgeable, and careful with the property, and they often mention clean finishes and solid installation quality. The category shows no substantive complaint pattern in the provided corpus.Solar.com's composite of published customer feedback, not a customer quote
Professional, high-quality installs. Reviewers repeatedly describe the work as high quality and the crew as knowledgeable and professional. Several say they were very pleased with the finished installation and the outcome of the project. Representative review excerpt: "They are highly professional, knowledgeable, do high quality work, I am so pleased with the outcome of my new solar, a special thank you to Caleb, for helping make my..."
Careful site work and cleanup. Customers mention that the crew left the home clean and, in some cases, made it look like they had barely been there. Others note careful removal and reinstallation during roofing work. Representative review excerpt: "When it was done you couldn't even tell they had been here."
Strong results on complex jobs. Reviewers also point to good execution on more involved projects, including panel removal and reinstall work. The feedback suggests consistent attention to detail across different types of installations. Representative review excerpt: "We were totally pleased with the entire crew that took down our solar panels so that we could get our house re-roofed and then reinstalled them even better than a..."
Long-term support & performance
Long-Term Support8.3/10
Post-install feedback is strongly positive, with reviewers describing systems that are working well and support that remains helpful after installation. Several comments reference good communication about performance and knowledgeable staff for service and follow-up. There is one negative report about repeated charges for service visits, but it is rare in the context of the overall praise.Solar.com's composite of published customer feedback, not a customer quote
Systems reported working well. Reviewers say their systems are performing as expected and that they are happy with both the product and the service. Some also note that the team explained what to expect from the equipment before installation. Representative review excerpt: "Everything is working great and I'm very happy with the service and product that I got from Greenwired."
Support after install is well regarded. Customers describe the staff as knowledgeable and helpful when service or support is needed. Several reviews mention that the company remained a good resource after the project was complete. Representative review excerpt: "Quality products, knowledge staff and outstanding support make Greenwired the company to call when you’re considering solar installations or service."
One service-cost complaint. A small number of reviewers report frustration with charges for post-install visits. This is the main negative note in an otherwise very favorable set of long-term support comments. Representative review excerpt: "Has had issues from the beginning, and they still charge you every time they come out, regardless of how new the system is or how massive of an amount of..."
How this is built: category scores and summaries weigh the company's full published rating record (10 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.