Greiner Heating & Air Conditioning Reviews

Reviewers most often describe the sales process as low-pressure and informative, with staff taking time to explain options and answer questions. A smaller but meaningful set of complaints focuses on pushy sales behavior, concerns about how offers were presented, and occasional dissatisfaction with expectations around cost or discounts.Solar.com's composite of published customer feedback, not a customer quote

Low-pressure consultations. Many reviewers say the sales conversation felt calm, informative, and not rushed, with clear explanations of options and next steps. Representative review excerpt: "He never made us feel rushed or pressured, and he took the time to answer all of our questions and explain the details so we could feel confident in our..."

Helpful, question-friendly quoting. Some customers report that staff took time to walk through details and provide quotes without pressure to move forward immediately. Representative review excerpt: "He also noted some other issues with my ducting and took the time to give me a quote to resolve it with no pressure at all to move forward with..."

Pressure and offer concerns. A minority of reviewers describe the sales approach as pushy or say the way pricing and discounts were presented raised concerns. Representative review excerpt: "The salespersons are too high pressure and will bug the patients out of you."

Feedback on pricing is mixed and trends less favorable than the company’s sales and communication ratings.Solar.com's composite of published customer feedback, not a customer quote

High-cost concerns. A notable share of complaints centers on prices that reviewers felt were too high or not well justified, including worries about upselling or added costs. Representative review excerpt: "They're too expensive and are taking advantage of the sweltering heat we sometimes encounter."

Fair or lower-than-expected pricing. Several reviewers say the pricing felt reasonable, and some note that the final price came in below an earlier estimate. Representative review excerpt: "Their prices were a lot lower than my first estimate."

Clear answers on costs. Some customers say staff responded directly to cost questions and made the pricing discussion feel straightforward enough to evaluate comfortably. Representative review excerpt: "I really appreciated their reaction to my questions, which seemed sincere, by not making me feel I was in the way but, that I was really interested in this process."

Communication is one of the stronger themes in the review corpus. Reviewers frequently mention responsive scheduling, appointment reminders, arrival updates, and staff who keep customers informed during the work. Complaints exist, but they are relatively limited and tend to focus on missed follow-up, phone handling, or a lack of timely response.Solar.com's composite of published customer feedback, not a customer quote

Responsive scheduling and updates. Many reviewers praise fast callbacks, clear appointment reminders, and accurate arrival-time updates. Representative review excerpt: "They also maintain communication, providing reminders of appointments, as well as accurate updates of arrival times."

Professional, informative coordination. Customers often say staff and technicians were responsive and kept them informed throughout the process. Representative review excerpt: "Always 100% professional and responsive--we have had a very positive experience with Greiner for our HVAC and solar/electrical needs."

Follow-up gaps. A small number of reviews describe weak phone handling or needing extra effort to get answers after an appointment issue. Representative review excerpt: "They just pass it the work to a phone tree that doesn't even know what they are doing."

Most reviewers describe scheduling and job completion as timely, including punctual arrivals and quick turnaround on installs. At the same time, some complaints mention missed appointment windows, rescheduling, or installation issues that affected inspection or activation timing.Solar.com's composite of published customer feedback, not a customer quote

Timely arrivals and completion. Several reviewers say crews arrived on time and completed the work efficiently. Representative review excerpt: "Brett and Henrique arrived on time and worked efficiently to install a new mini-split system in my shop."

Permits and inspection handling. Some customers note that permits, testing, and other activation steps were arranged as part of the process. Representative review excerpt: "Everything worked correctly the first time and they arranged for all permits and state testing as part of the contract."

Appointment and inspection disruptions. A smaller set of reviews mention late arrivals, overbooking, or installation issues that created inspection-related delays. Representative review excerpt: "I would not recommend a business that can't even show up on time to there scheduled appointment."

This is a strong area overall, with many reviewers praising careful installation, professional crews, and clean work sites. The complaint pattern is limited but includes a few concerns about installation choices, equipment or connection issues, and occasional questions about the quality of specific service offerings.Solar.com's composite of published customer feedback, not a customer quote

Professional, careful installs. Reviewers frequently describe the crews as professional and detail-oriented during installation. Representative review excerpt: "Ernesto, Armando, and Marco also joined Eduardo and Marcus during the install and everyone was extremely professional."

Clean job sites and solid finish. Customers also mention clean wrap-up work and installations that looked good once completed. Representative review excerpt: "The system they installed was excellent, the ceiling intake work looks amazing, and they made sure everything was clean in the end."

Isolated workmanship concerns. A smaller number of reviews point to installation-related issues or service visits that did not meet expectations. Representative review excerpt: "Full transparency, there were some issues that we experienced with the install of the system which lead to issues with passing our city inspection."

Post-install feedback is mixed and leans more cautious than the company’s workmanship and communication ratings. Many reviewers say systems perform well and that follow-up support is helpful, but the complaint pattern includes post-install service issues, equipment problems, and situations where customers wanted more effective follow-up.Solar.com's composite of published customer feedback, not a customer quote

Systems working well after install. Some reviewers say their systems run smoothly and meet comfort expectations after the project is complete. Representative review excerpt: "In short, we love our new heat pump, especially the fact that it blows so softly it's almost unnoticeable and it maintains the same temperature all day long using far..."

Helpful follow-up support. Several customers report that the company was responsive when questions or service needs came up after installation. Representative review excerpt: "He went into my attic checked out my system and thoroughly explained to me my options and what I needed to repair things, but also what I could potentially do..."

Post-install service issues. A smaller set of reviews mention equipment problems or unsatisfactory follow-up after the job was finished. Representative review excerpt: "Recently, we changed our Internet provider and called to get help in changing the system because when you change Internet provider, your in phase is not reporting the data when..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.