Sales & proposal integrity
Sales Integrity7.0/10
Reviewers describe the sales experience as clear and professional overall. The limited evidence available leans positive, with customers saying questions were answered carefully and expectations were handled upfront.Solar.com's composite of published customer feedback, not a customer quote
Careful, professional consultation. Reviewers say the representative took time to listen and respond to concerns, which helped set expectations early in the process. Representative review excerpt: "From the very beginning their representative was professional and took the time to listen to my concerns and answered all of my questions."
Long-term relationship context. One reviewer describes having used Hammond for multiple years of work, which suggests repeat engagement rather than a one-time sales interaction. Representative review excerpt: "If I went into detail about all the work Hammond has done for me it would be a long list covering possibly 5-6 years."
Price & financing transparency
Price Transparency6.8/10
Reviewers generally speak positively about pricing and billing, describing the company as fairly priced and professional.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers say the work was reasonably priced and fair for the service provided. Representative review excerpt: "Jim and his team are not only incredible at what they do, but they also leave an extremely clean work-space, communicate with professionalism and are reasonably priced."
Final bill came in lower. One customer reports that the final bill was less than the quoted amount, which they viewed positively. Representative review excerpt: "Super professional, friendly, efficient and the final bill was less than the quote"
Service value noted. Another reviewer describes recent service on multiple solar systems as good work at a fair price. Representative review excerpt: "I’ve had them service a couple solar systems in the past few months, and they have done great work at a fair price."
Communication & coordination
Communication7.4/10
Reviewers consistently describe strong communication and steady coordination across projects. Comments mention professionalism, responsiveness, and taking ownership of permits and handoffs, with no complaint pattern visible in the reviewed material.Solar.com's composite of published customer feedback, not a customer quote
Professional updates. Reviewers say the team communicates professionally and stays responsive throughout the work. Representative review excerpt: "Jim and his team are not only incredible at what they do, but they also leave an extremely clean work-space, communicate with professionalism and are reasonably priced."
Permits handled for the customer. Customers report that Hammond coordinated with utility and city permit steps as part of the job. Representative review excerpt: "Had a solar system installed and they handled everything as far as pge and city permits."
Reliable follow-through. One reviewer says Hammond shows up and gets the work done, reflecting a strong sense of project ownership. Representative review excerpt: "Hammond always shows up and gets it done."
Timeline reliability
Timeline Reliability7.1/10
Reviewers generally describe the team as on time and efficient. The available comments also indicate smooth handling of permits and inspections, which appears to support timely project completion.Solar.com's composite of published customer feedback, not a customer quote
Fast installation. One reviewer says the installation was very fast, suggesting efficient scheduling and execution. Representative review excerpt: "The installation was so fast."
On-time appointments. Customers report multiple appointments being on time and the work being completed as quoted. Representative review excerpt: "Multiple appointments on time, considerate of property, On time well done job for price quoted!"
Permits and inspections coordinated. Reviewers say Hammond handled utility and city permit steps and coordinated inspections as part of the job. Representative review excerpt: "They replaced our old breaker box in one day, coordinating with PGE flawlessly regarding permits and inspections."
Workmanship & site care
Workmanship8.0/10
Reviewers describe the workmanship as professional, careful, and effective. Comments repeatedly mention clean work areas, prompt arrival, and successful completion of a range of electrical and solar-related tasks.Solar.com's composite of published customer feedback, not a customer quote
Clean and professional job sites. Reviewers say the crew worked professionally and left the workspace clean after completion. Representative review excerpt: "They were prompt, professional and cleaned up after the work was completed."
Broad installation capability. Customers report successful installation work ranging from wiring and outlets to panels and battery backups. Representative review excerpt: "They professionally installed two outside switches, ran new wire through the attic, fixed an obsolete outlet, and installed a new outlet on a post near our fountain."
Reliable execution. One reviewer says Hammond Electric shows up on time and successfully handles electrical needs. Representative review excerpt: "Hammond Electric shows up on time; tackles any electrical needs we have successfully."
Long-term support & performance
Long-Term Support7.6/10
Reviewers describe ongoing support as a strength, including repeat service over time and help after the original installation. Some comments also mention monitoring and system production visibility, which suggests continued engagement after turn-on.Solar.com's composite of published customer feedback, not a customer quote
Repeat service over years. One reviewer describes using Hammond for multiple jobs over several years, indicating ongoing post-install support. Representative review excerpt: "If I went into detail about all the work Hammond has done for me it would be a long list covering possibly 5-6 years."
App-based production visibility. A customer notes being able to view panel production through an app, pointing to post-install system monitoring access. Representative review excerpt: "I also love that I can see my panels production with the app."
Return service after earlier work. Another reviewer says they hired the team again after a remodel and more recent follow-up work went well. Representative review excerpt: "I hired Jim and his guys during a remodel on my house and they did a great job more recently I had them back and they took care of all..."
How this is built: category scores and summaries weigh the company's full published rating record (24 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.