Sales & proposal integrity
Sales Integrity7.4/10
Reviewers describe the sales process as clear, informative, and low pressure. Across the evidence set, they most often say the company explained options well and set expectations in a way that felt straightforward.Solar.com's composite of published customer feedback, not a customer quote
Informative, low-pressure conversations. Reviewers say the team explained system options clearly and did not make them feel pushed into a decision. Representative review excerpt: "He was very informative, gave us multiple options, pricing was fair, and we never felt like we were being sold."
Clear follow-up and site survey process. Some reviewers describe a thorough initial survey and follow-up work that helped them understand what was being proposed before moving ahead. Representative review excerpt: "Ben came out for the initial site survey and handled the follow-up work for my tile roofing, as well as the installation of the panels and Powerwall 3."
Thoughtful decision process. Reviewers also report that they had time to review the details before signing a contract, which supported confidence in the proposal. Representative review excerpt: "After a couple of sessions and a few days of me looking at the various aspects of a new system, I decided to move forward and signed a contract for..."
Price & financing transparency
Price Transparency6.9/10
Reviewers generally describe pricing and paperwork as straightforward. Comments also mention rebate and incentive timing being explained clearly, along with contracts and invoices that were easy to follow.Solar.com's composite of published customer feedback, not a customer quote
Clear pricing and paperwork. Reviewers say pricing felt fair and the process was simple to understand from a cost and documentation standpoint. Representative review excerpt: "The process was very simple, streamlined and at a great price."
Rebate and incentive timing explained. Some reviewers report that details on rebate and incentive timing were provided up front, along with contract and invoice documents that were easy to manage. Representative review excerpt: "Details on California Rebates and Incentives were provided, and the contract and invoice were created in such a way to make any paperwork easy."
Pricing price reports. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Also, Homegrown prices are very competitive and was lower than most large and small independent solar companies."
Communication & coordination
Communication7.7/10
Reviewers consistently describe the team as responsive, helpful, and professional. They often mention clear answers to questions and steady support during both planning and installation.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-up. Reviewers say questions were answered quickly, which helped them feel confident moving forward. Representative review excerpt: "He was also very responsive to my follow-up questions, which gave me a lot of confidence moving forward."
Support across the project. Some reviewers report getting answers during the inspection, installation, and after the work was complete, suggesting consistent coordination. Representative review excerpt: "He answered all of my questions both during the in person inspection, during installation, and since then."
Helpful and professional staff. Reviewers also describe the team as knowledgeable and accommodating in their interactions. Representative review excerpt: "If you want to do business with helpful, knowledgeable, professional people, Home Grown Energy Solutions is definitely the company for you."
Timeline reliability
Timeline Reliability7.3/10
Reviewers generally report that permitting, inspections, and activation were handled smoothly. The comments emphasize organized coordination and, in some cases, relatively fast completion.Solar.com's composite of published customer feedback, not a customer quote
Permitting and inspections handled. Reviewers say the company took care of permitting and inspections, reducing the amount of coordination they had to manage themselves. Representative review excerpt: "They took care of all the permitting and inspections."
Streamlined project flow. Some reviewers describe the process as streamlined from permits through installation, with the overall job moving along cleanly. Representative review excerpt: "They streamlined everything from getting the permits with the City and installation."
Fast approval in some cases. A few reviewers report that their solar system was approved and installed within about a month. Representative review excerpt: "My solar was approved and installed within a month."
Workmanship & site care
Workmanship8.0/10
Reviewers describe the installation crews as careful, professional, and willing to adapt the setup to the home. Comments also point to coordinated work with roofing needs and attention to layout and wire placement.Solar.com's composite of published customer feedback, not a customer quote
Careful coordination with roofing work. Reviewers say the team coordinated smoothly with roofing-related work, including removing and reinstalling panels when needed. Representative review excerpt: "Ben seamlessly and expeditiously coordinated with the roofing company and had his team remove and reinstall my solar panels."
Installation tailored to the home. Some reviewers report that the crew handled site-specific details, such as tile roofing and equipment placement, with care. Representative review excerpt: "Ben came out for the initial site survey and handled the follow-up work for my tile roofing, as well as the installation of the panels and Powerwall 3."
Layout and placement choices. Reviewers also mention that the installer worked through different panel layouts and wire routing so the final setup matched their preferences. Representative review excerpt: "He installed my Envoy box inside my garage, ran the wires where I wanted them, and even drew up different layouts for the panels to let me choose which layout..."
Long-term support & performance
Long-Term Support7.8/10
Reviewers generally describe strong follow-through after installation, including help with reconnecting service, answering post-install questions, and providing product and savings details. The available evidence points to ongoing support rather than a one-time handoff.Solar.com's composite of published customer feedback, not a customer quote
Post-install help. Reviewers say the company continued to help after installation, including support when service was reconnected. Representative review excerpt: "He also helped us with some additional savings when he reconnected our service."
Questions answered after completion. Some reviewers report that questions were answered during inspection, installation, and afterward, which suggests ongoing support. Representative review excerpt: "He answered all of my questions both during the in person inspection, during installation, and since then."
Clear product and savings details. Reviewers also mention getting detailed product sheets and explanations of expected energy savings, which helped them understand the system over time. Representative review excerpt: "I received full details, product sheets, explanations of the solar panels, inverters, energy savings - even a spreadsheet showing savings over time."
How this is built: category scores and summaries weigh the company's full published rating record (8 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.