Sales & proposal integrity
Sales Integrity5.7/10
Reviewers give a mixed picture of the sales experience. Some describe clear explanations and friendly service, while several others report concerns about pressure, disputed statements, and proposal or production expectations.Solar.com's composite of published customer feedback, not a customer quote
Disputed sales claims. Several reviewers describe problems with what was said during the sales process, including disagreements over whether statements were accurate and whether production expectations were set too high. Representative review excerpt: "Marcus said we would get 100% or more production from our panels but so far every month since our panels were placed the panels are 18-35% less production than our..."
Sales communication concerns. Other reviewers say they felt dismissed when trying to ask questions or follow up, which contributed to a negative view of the proposal experience. Representative review excerpt: "I'm assuming it was the owner that answered the phone but whoever it was, wasn't smart enough to let me explain to him what we wanted."
Clear explanations. Some reviewers say the team explained the process thoroughly and made the sales conversation easy to follow. Representative review excerpt: "The service was great and his team was friendly and explained everything thoroughly for me."
Price & financing transparency
Price Transparency6.1/10
Feedback on pricing and financing is mixed.Solar.com's composite of published customer feedback, not a customer quote
Pricing quotes. A few reviewers say the quote they received was among the lowest they found, and that the overall price felt favorable. Representative review excerpt: "Their quote was the least expensive to the other four I received."
Good value for the price. Some reviewers report that the price was the best they received and that the service still felt strong. Representative review excerpt: "Price was the best I received from 3 companies; more importantly the service was great!"
Pricing disputes. Other reviewers describe price-related frustration, including complaints that the company was not straightforward in conversations about cost or value. Representative review excerpt: "the owner is a money hungry EVIL man and will rip you off the first chance he gets!!"
Communication & coordination
Communication6.1/10
Reviewers often describe direct, personal communication and helpful coordination. At the same time, a meaningful share of reviews report difficulty getting follow-up, concerns about responsiveness, or disagreements that affected the working relationship.Solar.com's composite of published customer feedback, not a customer quote
Personal follow-up. Some reviewers say Marcus contacted them personally and walked them through the process, which they found helpful. Representative review excerpt: "Marcus contacted me personally and explains entire process."
Responsive service moments. Several reviewers say the company was timely in answering questions, arriving on time, or solving issues quickly. Representative review excerpt: "Came on time, and solved the problem quickly and easily."
Follow-up and tone issues. Other reviewers describe difficulty getting answers or service, and a few report tense interactions when they raised concerns. Representative review excerpt: "It's really hard to get the owner to come fix something."
Timeline reliability
Timeline Reliability7.1/10
Timeline feedback leans positive. Reviewers often say work was completed quickly and that scheduling felt manageable, though there is at least one complaint about difficulty getting a follow-up repair visit.Solar.com's composite of published customer feedback, not a customer quote
Fast completion. Some reviewers say the work was done quickly and efficiently from start to finish. Representative review excerpt: "The staff are the best and the work was done quickly and efficiently!"
Quick install turnarounds. A few reviewers report very fast progress after signing, including installation within a day in one case. Representative review excerpt: "Within a day of signing the contract, they installed the solar!"
Repair scheduling trouble. One reviewer says it was hard to get the owner to come back and fix something, which points to an occasional delay in follow-up timing. Representative review excerpt: "It's really hard to get the owner to come fix something."
Workmanship & site care
Workmanship6.4/10
Most reviewers describe the installation crews positively, especially on speed, professionalism, and general job quality. A smaller set of reviews reports cleanup problems or electrical issues that needed additional correction.Solar.com's composite of published customer feedback, not a customer quote
Strong installation execution. Many reviewers say the job was done well and quickly, and that the installation process met expectations. Representative review excerpt: "Answered questions, job was done well and done quickly."
Successful project outcomes. Some reviewers mention later expanding their systems after being satisfied with the original work, which suggests a positive view of the installation quality. Representative review excerpt: "They completed a total solar system installation for our home and we were so pleased with the performance that a year later, we made room to expand the system to..."
Cleanup and repair concerns. A few reviewers report trash left on the property or electrical work that needed outside correction. Representative review excerpt: "What I did not appreciate by the workers is that they would leave trash on my lawn and lounge on my lawn."
Long-term support & performance
Long-Term Support5.0/10
Post-install support is one of the weaker areas in the review set. Some reviewers say the system was brought online quickly and performed well, while others report concerns about production expectations, repair follow-through, or getting service after installation.Solar.com's composite of published customer feedback, not a customer quote
Support and production complaints. Other reviewers report problems getting service after installation or say actual production fell short of what was discussed. Representative review excerpt: "Marcus said we would get 100% or more production from our panels but so far every month since our panels were placed the panels are 18-35% less production than our..."
Quick system startup. Some reviewers say the system was running quickly after installation and that the crew worked hard to get everything finished. Representative review excerpt: "They got the system running quickly and worked hard and fast to get things done."
Good longer-term performance for some. A few reviewers mention being pleased enough with the system to expand it later, which they present as a positive sign for performance. Representative review excerpt: "They completed a total solar system installation for our home and we were so pleased with the performance that a year later, we made room to expand the system to..."
How this is built: category scores and summaries weigh the company's full published rating record (25 Google reviews averaging 4.3 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.