Jarco Roofing Solar Construction Reviews

Reviewers describe a generally knowledgeable sales experience, with some saying the proposals felt reasonable and not pushy. There is also a complaint pattern around estimate accuracy and whether the initial quote reflected the actual home or scope of work.Solar.com's composite of published customer feedback, not a customer quote

Knowledgeable, reasonable proposals. Some reviewers say the sales process felt informed and fair, with proposals that seemed reasonable rather than pushy. They describe a professional approach that helped set expectations clearly. Representative review excerpt: "They are very knowledgeable and don’t feel like they are trying to swindle you or overcharge you."

Fair pricing impression. That review frames the proposal as balanced and straightforward. Representative review excerpt: "The bid was quite reasonable, mid range in the five quotes, but had the best customer service, on time crews, and friendly relationships."

Estimate concerns. A complaint review says the quote was assembled without an in-home visit, raising concerns about proposal quality and whether the estimate matched the project conditions. Representative review excerpt: "They slapped together a quote without even visiting my home."

The evidence here is limited, but the one substantive review raises a caution about final billing and when payment should be made. That makes this category more of a narrow warning signal than a broad pattern, though it still points to the need for close attention to invoice and confirmation timing.Solar.com's composite of published customer feedback, not a customer quote

Final invoice caution. One reviewer advises waiting to pay the final invoice until the utility can confirm the system is actually exporting power. The comment points to concern about payment timing and confirmation before closing out the job. Representative review excerpt: "If you use this company Please do not pay the final invoice until you can verify with your electric company that they can see the system providing power back to..."

Limited transparency evidence. Because there is only one substantive review in this category, the pricing and financing picture is thin. The available feedback is centered on final payment timing rather than on a broader set of financing or deposit experiences. Representative review excerpt: "If you use this company Please do not pay the final invoice until you can verify with your electric company that they can see the system providing power back to..."

Reviewers often praise responsive office staff and smooth coordination across roofing and solar work. At the same time, several complaints describe missed calls, slow follow-up, and frustration when customers tried to get updates or resolution.Solar.com's composite of published customer feedback, not a customer quote

Follow-up gaps. Several complaints describe delayed callbacks, unanswered questions, or difficulty getting someone to revisit an issue. Reviewers also report feeling dismissed or treated poorly in some interactions. Representative review excerpt: "I asked to have Don come out and meet with me to examine the work his worked had done and assumed he declined since I never heard back from him."

Smooth coordination. Some reviewers say the team kept the project moving smoothly from planning through completion. They describe clear communication and coordinated handling of the different parts of the job. Representative review excerpt: "Coordinating roofing and solar can often be complex, but Don and Diane make the entire process incredibly smooth, communicating perfectly from the initial planning stages all the way through to..."

Responsive service. Other reviewers describe the company as professional, efficient, and easy to work with. These comments suggest communication can be a strong point when the project is running normally. Representative review excerpt: "Jarco stands out among all the roofing companies I contacted as being the most responsive, professional and efficient."

Feedback on timing is inconsistent. Some reviewers report quick scheduling and fast repair work, while others describe long waits for start dates, permit-related delays, or slow post-install steps such as monitoring setup.Solar.com's composite of published customer feedback, not a customer quote

Long waits and delays. Other reviewers report waiting weeks for a start date, repeated follow-up calls, or delays tied to permits and monitoring installation. Those complaints make timeline reliability the clearest weak spot in the review set. Representative review excerpt: "Well 14 wks went by with me making repeated phone calls to them to find out when my job was going to be scheduled."

Quick repair scheduling. A few reviewers say the company moved quickly from estimate to repair, sometimes completing work the next day or within a short window. These experiences point to good responsiveness on smaller jobs. Representative review excerpt: "Jarco came to our house yesterday, then sent me an estimate which I signed and returned, and then came out this morning and did the repair work."

Steady on-site progress. Some reviewers describe the crew completing the roof and solar work over a few days and cleaning up as they went, even with weather interruptions. That suggests solid execution once the job was underway. Representative review excerpt: "The crew replaced the roof vents, installed the new system over the next couple of days (with breaks for rainy days) picked up the trash at the end of each..."

Most reviewers describe professional crews, good cleanup, and prompt fixes when issues were raised. Still, a smaller set of complaints says some repairs or installations were not completed correctly and needed additional work later.Solar.com's composite of published customer feedback, not a customer quote

Courteous, knowledgeable crews. Several reviewers say the crews were courteous and knowledgeable about the roof type or project details. These comments point to a generally professional installation experience. Representative review excerpt: "They were very courteous and had very good knowledge of the type of roof we have."

Prompt leak fixes and cleanup. Some reviewers report that the team came back quickly to address leaks and explained the condition of the repaired area afterward. Others mention clean job sites and respectful handling of the property. Representative review excerpt: "They came out right away, fixed the leak and let us know the condition of the roof in area repaired."

Quality concerns on some jobs. A complaint review says an installation was later described as incorrect and needing additional rewiring, while another says a repair area showed water damage again later. Those accounts suggest workmanship issues do appear in the feedback. Representative review excerpt: "I was told the whole system was installed incorrectly and needed an entire rewire and he suggested I replace the inverter."

Post-install feedback is mixed. Some reviewers describe strong follow-through and helpful service after the initial job, but others report performance or warranty-related issues that took extra attention to resolve.Solar.com's composite of published customer feedback, not a customer quote

System and monitoring issues. Other reviews describe problems getting the system to work properly until monitoring was installed or after additional rewiring was recommended. These comments point to concerns about performance follow-through after installation. Representative review excerpt: "I was told the whole system was installed incorrectly and needed an entire rewire and he suggested I replace the inverter."

Repeat repair concerns. Another complaint says a repair area showed water damage again after more than a year. That indicates some long-term service issues may not be fully resolved on the first attempt. Representative review excerpt: "Painted cieling right after repair and just over a year later (15 months) i have more water damage in exact same spot."

Helpful post-repair service. One reviewer thanks the team for strong customer service during the first part of a repair. That suggests post-install support can be positive when the company stays engaged. Representative review excerpt: "Thank you Diane, Ron, Don and Primo for a super job and great customer service with the first part of my repair."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.