Sales & proposal integrity
Sales Integrity7.1/10
Reviewers generally describe the sales process as clear, low-pressure, and straightforward. The limited evidence in this category is consistently positive, with comments focused on honest answers and reasonable expectations rather than hard-selling or confusing proposals.Solar.com's composite of published customer feedback, not a customer quote
Straightforward sales approach. Reviewers say the proposal process felt direct and pressure-free, with honest answers to questions and clear information up front. Representative review excerpt: "Straight facts, no pressure, suggestions and honest answers to my questions."
Clear, communicative quoting. Some reviewers describe the quote and early project communication as efficient and easy to work with. Representative review excerpt: "Competitive Solar quote, quick installation and communicative."
Helpful front-office support. Reviewers also mention responsive support from office staff and representatives during the sales and planning stage. Representative review excerpt: "A great pleasure working with him and his team, not to mention that Shannon ( his front office manager/rep) is on the top it and so are Al ( the..."
Price & financing transparency
Price Transparency6.8/10
Reviews lean positive on pricing and billing clarity, with several customers saying costs were reasonable and questions were answered. One review does raise a cost-related concern, so the category reads as mostly positive but not fully uniform.Solar.com's composite of published customer feedback, not a customer quote
Reasonable pricing reports. Several reviewers describe pricing as good or reasonable and say the value felt fair for the work performed. Representative review excerpt: "Service and price was very good and reasonable, I had my ring 2 installation done and Jorge did an amazing job even educated me on how to use the breakers."
Billing questions answered. Reviewers also report that billing-related questions were addressed clearly, which helped reduce confusion around the final cost process. Representative review excerpt: "Also, regarding billing issues I had many questions as well, but Anna answered them all."
Cost concern noted. One reviewer mentions hesitation tied to cost, indicating that pricing can still be a sticking point for some customers. Representative review excerpt: "Was on the fence because of the cost - but it has been an item we should have added years ago - a slight hum when fan runs (does not..."
Communication & coordination
Communication7.4/10
This category trends positive, with many reviewers describing responsive follow-up, helpful handoffs, and staff who stayed easy to reach. A small number of complaints point to gaps in follow-up after problems arose, so the pattern is favorable overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-up. Reviewers frequently say the team responded quickly to concerns and stayed engaged when issues came up. Representative review excerpt: "Would like to thank JDC Energy, They have always responded to my concerns and ready to resolve my issues."
Easy to talk to. Customers also describe staff across the office and field teams as approachable and easy to communicate with. Representative review excerpt: "Everyone from Anna at the front office to the solar techs and electricians are all very qualified and easy to talk to."
Isolated communication complaints. A small number of reviews describe poor follow-up or unresolved communication after installation-related concerns. Representative review excerpt: "You never called as the business owner to follow up or apologize #3 You blamed your workers #4 You said the drywall repair was to complicated for your business #5..."
Timeline reliability
Timeline Reliability6.7/10
Reviewers often describe the project timeline as quick and smooth, including start-to-finish experiences that moved without much friction. There is still some evidence of timing problems in a minority of cases, so this category is positive overall but not fully consistent.Solar.com's composite of published customer feedback, not a customer quote
Quick project flow. Several reviewers say the installation moved quickly and that the process felt smooth from start to finish. Representative review excerpt: "Had Solar system installed, it was a great and quick process from start to finish."
Clear coordination during the job. Customers also note that the office and crew kept them informed during the work, which helped the process stay on track. Representative review excerpt: "Everyone from Anna in the office to Justin and his crew who came to my house were friendly and took the time to explain what needed to be done."
Timing frustration in a minority of cases. A small number of reviewers describe delays or timing problems, suggesting that schedule reliability was not consistent across all jobs. Representative review excerpt: "A great pleasure working with him and his team, not to mention that Shannon ( his front office manager/rep) is on the top it and so are Al ( the..."
Workmanship & site care
Workmanship7.5/10
Most reviewers describe the crews as professional, friendly, and careful while working on site. The main complaint pattern centers on a small number of repair or cleanup issues, so the overall picture is positive but includes some caution around finish quality on certain jobs.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers commonly mention friendly electricians and techs who explained the work and handled the job professionally. Representative review excerpt: "Everyone from Anna at the front office to the solar techs and electricians are all very qualified and easy to talk to."
Clean, efficient installs. Some customers say the crew kept the work area clean and completed the job with minimal disruption. Representative review excerpt: "They were friendly, kept the work area clean, they worked fast, there was minimal disruptions, and only after a couple of hours they were showing us how to use the..."
Repair-related complaints. A few reviews describe problems tied to post-install repair work or work that did not meet expectations on the first attempt. Representative review excerpt: "Your Email stated: "
Long-term support & performance
Long-Term Support7.4/10
Reviewers are positive when describing post-install help, but this is the weakest category in the dataset and the evidence base is relatively small. The comments focus on helpful technicians, issue resolution, and systems being brought back online, while a minority of reviews mention unresolved follow-through or later repair concerns.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install support. Reviewers say technicians were helpful, polite, and willing to spend time answering questions after the system was installed. Representative review excerpt: "I had a lot of questions, but he answered all of my questions and was very polite and friendly."
Issue resolution reported. Some customers describe service work that resolved equipment problems and restored panels to working order. Representative review excerpt: "JDC replaced all 26 microinverters and got all my panels working again without incident."
Follow-through concerns in a few reviews. A small number of reviews describe dissatisfaction with later service or repair handling, showing that post-install support was not always smooth. Representative review excerpt: "I have to say this company is outstanding very professional the technicians have been very helpful and always go above and beyond to resolve the issue."
How this is built: category scores and summaries weigh the company's full published rating record (25 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.