Jhp Electric Reviews

Reviewers most often describe the sales process as clear, thorough, and low-pressure. A recurring theme is that Justin and the team explained options in detail and helped customers feel comfortable with the proposal before moving forward.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure sales process. Reviewers say the sales conversations were thorough and not pushy, with explanations that helped set expectations before the project started. Representative review excerpt: "No unnecessary sales pressure and the sales team (Justin in particular) was very thorough."

Helpful option selection. Some reviewers report that JHP explained why an initially preferred option was not the best fit and presented a different approach that made more sense. Representative review excerpt: "The option I thought was best for me Actually wasn’t, he explained why not and presented to me a different option that made a lot more sense."

Responsive proposal follow-up. Customers also describe getting timely callbacks and direct answers during the decision stage, which reinforced confidence in the proposal. Representative review excerpt: "Solar was installed on schedule and any time I needed to make a call to Justin he answers or calls me back by days end.."

Feedback on pricing and financing is generally favorable, with reviewers saying options were explained clearly and the numbers felt understandable. Some comments note that the project can feel expensive at first, but reviewers tie that to the longer-term bill impact they observed.Solar.com's composite of published customer feedback, not a customer quote

Financing options explained. Reviewers say financing was laid out carefully, including a walk-through of each available option. Representative review excerpt: "When It came down to the financing, Justin came to my office and went over every single option I had."

Costs felt understandable. Some customers describe the upfront price as higher than expected, but say the result made the expense feel worthwhile once utility bills were lower. Representative review excerpt: "At first it feels a little pricey, but when you get your gas & electric bill and it’s only $11.00 it proves to be a wise choice."

Savings context. A few reviewers mention major reductions in energy costs after installation, which they used to judge the overall value of the project. Representative review excerpt: "We’re very happy and seeing a major reduction in our PG&E costs."

Communication is a clear strength overall, with many reviewers describing responsive callbacks, clear updates, and strong project ownership. There is one complaint about a long delay and no install date, so the pattern is mostly positive but not perfect.Solar.com's composite of published customer feedback, not a customer quote

Responsive contact. Reviewers frequently say Justin and the team answered questions quickly and returned calls the same day or by the end of the day. Representative review excerpt: "Solar was installed on schedule and any time I needed to make a call to Justin he answers or calls me back by days end.."

Clear process updates. Customers describe being kept informed about the installation process and receiving explanations that helped them understand what was happening next. Representative review excerpt: "Justin took care of us and discussed and explained the whole installation process and made sure everything was complete and went over our PGandE bill usage Solid from beginning to..."

Delay complaint. One reviewer reports waiting months without an install date after being told the project would move much faster, which stands out against the otherwise positive communication pattern. Representative review excerpt: "After reaching out to many solar companies and all of them stating they would install in 4 to 6 weeks this company has taken 4 months with no install date..."

Timeline feedback leans positive, with several reviewers saying the work moved quickly and stayed on schedule. Even so, one review describes a much longer-than-expected wait, so schedule reliability appears uneven in a small number of cases.Solar.com's composite of published customer feedback, not a customer quote

On-schedule projects. Reviewers say some installs were completed on schedule and that the team kept the process moving without unnecessary delays. Representative review excerpt: "Solar was installed on schedule and any time I needed to make a call to Justin he answers or calls me back by days end.."

Fast turnaround and permit updates. Customers also mention quick turnaround and proactive updates about permits, inspections, and PTO timing. Representative review excerpt: "He called me to inform me that he submitted the permit, when the permit was approved, when they would come and install, when inspection would take place, and when PTO..."

Extended wait complaint. One reviewer reports a several-month delay with no install date, indicating that some projects may move much slower than expected. Representative review excerpt: "After reaching out to many solar companies and all of them stating they would install in 4 to 6 weeks this company has taken 4 months with no install date..."

Workmanship reviews are strongly positive. Reviewers describe professional crews, smooth installs, tidy cleanup, and careful handling of the home and equipment.Solar.com's composite of published customer feedback, not a customer quote

Professional crew. Customers describe the team as professional, upfront, and clear in how they worked on site. Representative review excerpt: "The team was very professional, upfront and very clear."

Clean, coordinated install. Reviewers say the installation was seamless and well coordinated, with equipment placed discreetly and the finished layout looking good. Representative review excerpt: "The panel design is visually appealing, equipment discreetly hidden and the install was seamless and well coordinated."

Respectful jobsite cleanup. Some reviewers specifically mention careful cleanup and good work habits from the whole crew, from start to finish. Representative review excerpt: "Another key factor was the entire crew was very professional in their attitudes and work ethics, from Justin down to the last person pushing the broom cleaning up."

Post-install feedback is generally positive, with reviewers saying the team stayed engaged after turn-on and helped with follow-up needs. The comments point to ongoing support around system use, added equipment, and customer questions rather than major post-install issues.Solar.com's composite of published customer feedback, not a customer quote

Help after activation. Reviewers say the team remained available after installation, including answering calls and helping with follow-up questions. Representative review excerpt: "Solar was installed on schedule and any time I needed to make a call to Justin he answers or calls me back by days end.."

Support for system changes. Some customers report returning to JHP later for additional equipment, such as a battery add-on, to adjust how their system is used. Representative review excerpt: "I recently contacted them to add an additional battery for our system to take advantage of our solar generation to carry us through the peak hours to cut our cost..."

Walk-through of system use. Customers also mention getting explanations of the completed system and guidance on their usage, which helped them feel confident after the project was finished. Representative review excerpt: "Justin and his team was incredibly professional, took the time to walk us through every step of the process, and made sure we felt confident in our decision."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.