Sales & proposal integrity
Sales Integrity7.6/10
Reviewers describe the sales process as clear and informative, with expectations around system design, coverage goals, and financing explained in detail. The review set for this category is entirely positive, so there is little evidence of pressure or unclear proposal terms in the sampled feedback.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the team took time to explain the process in detail and make the proposal easy to understand. Representative review excerpt: "Everything was explained in detail and clearly understandable."
Helpful system guidance. Customers report receiving guidance on how much solar they would need for their electric goals, including whether they wanted to cover their bill or pursue a more independent setup. Representative review excerpt: "Johnson and his team advised what I would need to cover my electric bill and to be off the grid."
Financing support. Some reviewers also say financing was easier to secure than they expected, which suggests the sales process felt organized and supportive. Representative review excerpt: "The team was incredibly helpful throughout the entire process, and they made securing financing much easier than I expected."
Price & financing transparency
Price Transparency7.2/10
Reviewers generally describe pricing and financing as straightforward, with comments about fair pricing, reasonable costs, and helpful financing support. The sampled reviews do not surface complaints about surprise charges or unclear deposit/refund handling.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers say the pricing felt fair and the overall cost was reasonable for the work performed. Representative review excerpt: "Andre was fair in pricing, efficient in getting the panels removed and, after the new roof, quick to reinstall them with all new "stuff." Quick responses and timely completion of..."
Financing help. Customers report that the team made the financing process easier than expected and helped move it along smoothly. Representative review excerpt: "The team was incredibly helpful throughout the entire process, and they made securing financing much easier than I expected."
Reasonable total cost. Some reviewers also describe the installation as completed at a reasonable cost, reinforcing the sense that pricing was understood up front. Representative review excerpt: "Our solar installation was completed in a very short time and at a reasonable cost."
Communication & coordination
Communication7.8/10
Reviewers mostly describe responsive communication and strong project coordination, with quick replies, helpful explanations, and effective follow-through. There is one complaint in the evidence set, but the overall pattern is still strongly positive.Solar.com's composite of published customer feedback, not a customer quote
Responsive support. Many reviewers say questions were answered quickly and that the company stayed helpful throughout the process. Representative review excerpt: "The team was incredibly helpful throughout the entire process, and they made securing financing much easier than I expected."
Clear ownership. Customers report feeling that the team took ownership of the work and provided direct guidance when they needed help. Representative review excerpt: "If you have questions or you need something done, he's the right guy to call."
Rare scheduling miss. One reviewer describes a scheduling issue that required another install date, which suggests coordination was not perfect in every case. Representative review excerpt: "I called this company and the technician came out on time to provide a quote."
Timeline reliability
Timeline Reliability7.5/10
Reviewers generally report that projects were completed on time or moved ahead quickly, including reinstallations tied to roof work and other coordinated jobs. The evidence includes one scheduling complaint, but most comments describe reliable timing and prompt completion.Solar.com's composite of published customer feedback, not a customer quote
On-time completion. Reviewers say promised timelines were met for roof and solar work, with installations completed as expected. Representative review excerpt: "I was pleased that the time frame promised for my roof replacement and solar was done on time."
Quick turnaround. Customers also describe quick installation and efficient reinstall work after roof-related projects. Representative review excerpt: "Andre was fair in pricing, efficient in getting the panels removed and, after the new roof, quick to reinstall them with all new "stuff." Quick responses and timely completion of..."
Occasional delay. One reviewer notes that a rescheduled install date was needed, showing that timing issues can come up on some jobs. Representative review excerpt: "So we scheduled another install date because I understand things happen."
Workmanship & site care
Workmanship8.3/10
Reviewers consistently praise the installation crew for professionalism, speed, and care around the home. The category is entirely positive in the reviewed corpus, with no recorded complaints about workmanship or cleanup.Solar.com's composite of published customer feedback, not a customer quote
Professional installation. Customers describe the crew as professional and say the installation was completed quickly and effectively. Representative review excerpt: "I had a great experience their team was professional, completed the installation quickly, it was excellent service."
Respectful cleanup. Reviewers say the team was respectful of the home and cleaned up well after the job was done. Representative review excerpt: "Your team was friendly, diligent, and respectful of my home especially the clean up after the job was done."
Problem-solving on site. Some customers report that the crew handled electrical or panel issues directly and helped fix problems that needed attention. Representative review excerpt: "Andre and his crew did an outstanding job of updating and fixing my electrical issues with my solar panels when no one else would help me since the company that..."
Long-term support & performance
Long-Term Support7.7/10
Reviewers generally say the systems continued working well after installation and that service after turn-on was responsive when needed. The evidence set for this category is entirely positive, with comments about monitoring, cleanup, and quick fixes when issues arose.Solar.com's composite of published customer feedback, not a customer quote
System working well. Reviewers report that their systems are working great after installation. Representative review excerpt: "The system is working great."
Quick post-install fix. Customers say the company addressed the one problem they had right away and that the system has continued performing well over time. Representative review excerpt: "Our system only had one problem and they fixed it right away and it has been great for 8 years now."
Monitoring explained. Some reviewers also note that the team explained the monitoring setup and how to track production from a phone. Representative review excerpt: "And when you get the Enphase app you can monitor your solar system’s performance and production from your phone."
How this is built: category scores and summaries weigh the company's full published rating record (32 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.