Sales & proposal integrity
Sales Integrity7.0/10
Reviewers describe the sales and proposal experience as generally positive, with the main evidence pointing to a smooth roof-and-solar project and an outcome that matched the expected savings result. At the same time, the category is lightly evidenced, so this set does not show a broader pattern on pressure, contract expectations, or proposal clarity.Solar.com's composite of published customer feedback, not a customer quote
Combined project felt aligned. A reviewer says the roof replacement and solar installation came together in a way that left them paying less afterward, suggesting the proposed outcome matched the finished project. Representative review excerpt: "They replaced my roof and installed solar, and now I’m paying less than I was with PG&E—how cool is that?"
Positive savings outcome. The same review points to a favorable savings result after completion, which reflects well on how the proposal set expectations. Representative review excerpt: "They replaced my roof and installed solar, and now I’m paying less than I was with PG&E—how cool is that?"
Price & financing transparency
This review set does not provide substantive evidence about final price, financing terms, deposits, refunds, surprise costs, or incentive timing. As a result, no clear pattern emerges on transparency in this category.Solar.com's composite of published customer feedback, not a customer quote
No direct pricing evidence. The available reviews do not give enough detail to assess final price or financing transparency one way or the other.
Incentive timing not addressed. There is no review evidence here describing rebate timing or similar timing-related cost issues.
Communication & coordination
Communication6.8/10
Reviewers mostly describe the team as professional, friendly, and clear in how they guided the process. There is also at least one complaint signal in this category, so communication appears generally positive but not consistently strong across the full review set.Solar.com's composite of published customer feedback, not a customer quote
Process felt easy. One reviewer says a team member made the whole process easy, which points to supportive coordination during the project. Representative review excerpt: "Very professional and friendly employee, made the whole process easy!"
Clear step-by-step explanation. Another reviewer says the company communicated and explained every step, suggesting good day-to-day coordination. Representative review excerpt: "The communicated and explained every step of the way."
At least one coordination complaint. The score includes a complaint signal, indicating that not every reviewer had the same experience with responsiveness or project handoffs.
Timeline reliability
Timeline Reliability6.7/10
Timeline feedback is limited, but the available evidence includes at least one complaint signal around schedule reliability, permitting, inspections, or activation. With only one substantive review in this category, the overall picture is cautious rather than clearly positive.Solar.com's composite of published customer feedback, not a customer quote
Timing concerns appear in the evidence. The category includes a complaint signal, which suggests at least one reviewer experienced a delay or scheduling issue in the process.
Limited review volume. Because this category has very little evidence, the review set does not show a broad consensus on how consistently the timeline was managed.
Workmanship & site care
Workmanship7.1/10
The installation feedback is largely positive, with reviewers pointing to strong roofing work and a professional result. The available reviews do not show a material complaint pattern about cleanup, damage, or inspection fixes in this set.Solar.com's composite of published customer feedback, not a customer quote
Roofing work earns praise. A reviewer says they would gladly vouch for the company on roofing, which reflects confidence in the crew’s workmanship. Representative review excerpt: "Would gladly vouch for them when it comes to roofing!"
Finished result looked good. Another reviewer says the new roof and solar installation left them satisfied with the outcome, suggesting solid on-site execution. Representative review excerpt: "They replaced my roof and installed solar, and now I’m paying less than I was with PG&E—how cool is that?"
Long-term support & performance
Long-Term Support6.8/10
Post-install feedback is limited but favorable, with one reviewer saying the system was already producing savings after the work was completed. There is not enough evidence here to judge warranty support or longer-term service consistency, but the available review does point to an early positive outcome.Solar.com's composite of published customer feedback, not a customer quote
Early performance looks positive. A reviewer says the solar system is already saving money, which points to a satisfactory early post-install outcome. Representative review excerpt: "The new roof looks fantastic, and the solar system is already saving me money."
Post-install outcome appears favorable. The same review also describes the new roof as looking fantastic, which suggests the finished system and roof were received well after completion. Representative review excerpt: "The new roof looks fantastic, and the solar system is already saving me money."
How this is built: category scores and summaries weigh the company's full published rating record (61 Google reviews averaging 4.7 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.