Ks Electric Reviews

Reviewers give mixed feedback on sales clarity and proposal handling. The available complaint evidence centers on unexpected follow-up charges tied to work that a reviewer says should have been covered differently, so expectations around scope and pricing should be documented carefully.Solar.com's composite of published customer feedback, not a customer quote

Proposal scope confusion. A reviewer says the pricing for additional work was quoted without accounting for a prior mistake, which points to unclear expectations around what was included. Representative review excerpt: "Quotes me the price for the additional work and doesn’t even take off anything for what I paid him for HIS mistake."

Limited evidence base. This category is based on very few substantive reviews, so the overall read is shaped by one detailed complaint rather than a broad pattern of feedback.

Feedback on pricing and financing is limited and leans negative because the evidence set includes a complaint about additional charges. The available review suggests some customers felt price handling was not fully clear after the fact, especially when extra work was involved.Solar.com's composite of published customer feedback, not a customer quote

Unexpected charge concerns. A reviewer describes being quoted for additional work without receiving a corresponding adjustment for an earlier mistake, which raises questions about final cost clarity. Representative review excerpt: "Quotes me the price for the additional work and doesn’t even take off anything for what I paid him for HIS mistake."

Sparse pricing feedback. Only one substantive review informed this category, so the score reflects a narrow slice of customer experience rather than a broad pattern.

Reviewers mostly describe responsive, helpful coordination, with several comments praising follow-through and problem solving during the project. There is also one strong complaint about missed calls and unreturned emails, so communication appears inconsistent across experiences.Solar.com's composite of published customer feedback, not a customer quote

Helpful front office. One reviewer says the person answering the phone was kind and helpful, suggesting some customers found the first point of contact easy to work with. Representative review excerpt: "The nice lady who answers your phone was always very kind and helpful."

Strong follow-through. Multiple reviewers describe top-notch communication, quick options, and good project handoffs, including help when plans changed during the process. Representative review excerpt: "They are always top notch quality, communication and follow through!"

Responsiveness complaint. One reviewer says calls and emails were not answered, which shows that communication breakdowns did occur for at least some customers. Representative review excerpt: "They never answer your phone call They never respond to emails"

The timeline feedback is strongly positive, with reviewers repeatedly saying projects moved quickly and stayed on schedule. Several comments mention fast installs, smooth permitting, and quick activation, with no substantive complaint pattern in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote

Fast installs. Reviewers say the installation was faster than expected, with some describing the process as quick and low-stress. Representative review excerpt: "The install went faster than expected and everything looks clean and professional."

On-schedule delivery. Customers report that work was completed on schedule and that the system was up and running right away or with very little delay. Representative review excerpt: "Everything was done on schedule and the quality is top-notch."

Permit follow-through. One reviewer highlights extra effort to resolve a permit-related issue so the project could move forward, which suggests active schedule management when a blocker appeared. Representative review excerpt: "The technician drove 3+hours to install a drain cap that was preventing the sign off on a final permit, from the City of Vallejo."

Most reviewers describe the crews as professional, efficient, and careful about cleanup. The category is still slightly tempered by the limited presence of complaint evidence, so the overall picture is positive but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional finish. Reviewers say the installation looked clean and professional, with crews working efficiently and leaving the site tidy. Representative review excerpt: "The install went faster than expected and everything looks clean and professional."

Crew professionalism. Customers describe friendly, efficient teams and note that cleanup was completed before the crew left. Representative review excerpt: "The crew was friendly, efficient, and cleaned up everything before leaving."

High workmanship praise. One reviewer with extensive installation experience says this company ranked among the top contractors they had worked with, which is strong praise for execution quality. Representative review excerpt: "I’ve been installing and facilitating hundreds of installations in my 12 year career and this company hands down was one of the top contractors I’ve ever worked with."

Post-install feedback is positive in the small evidence set, with reviewers describing helpful support and quick issue resolution. The available reviews suggest customers were able to get problems addressed after installation, though the sample size is limited.Solar.com's composite of published customer feedback, not a customer quote

Helpful support contact. One reviewer says the phone support was kind and helpful, which points to an accessible post-install contact experience. Representative review excerpt: "The nice lady who answers your phone was always very kind and helpful."

Same-day troubleshooting. A reviewer reports that troubleshooting resolved a problem the same day, suggesting responsive service after the system was turned on. Representative review excerpt: "Excellent troubleshooting service—problem solved same day."

Quick repair response. Another reviewer says a system issue was fixed faster than expected, reinforcing the pattern of prompt follow-up support. Representative review excerpt: "Fixed our system faster than expected."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.