Sales & proposal integrity
Sales Integrity6.4/10
Reviewers give LE HOMES a mixed-to-positive read on sales and proposal integrity. Many describe clear explanations and straightforward pricing, but a smaller set report confusing or concerning sales interactions and expectations that did not line up with what they understood at the start.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations from sales. Several reviewers say the sales process was clearly explained and the pricing was presented honestly, with some describing a smooth start to the project. Representative review excerpt: "The application and the way they explained everything to me, including how to work with the LE Homes solar family, were all very clear."
Honest pricing and recommendations. Reviewers also describe honest recommendations and clear pricing, which suggests the company earns trust when proposals are laid out plainly. Representative review excerpt: "The company provided honest recommendations and clear pricing."
Sales concerns from a minority of reviews. A smaller group report sales interactions that felt misleading or inconsistent with what they expected, including concerns about how offers were presented and what was promised. Representative review excerpt: "Sales rep misrepresented himself as a PG&E employee stating since we are low income we get weather stripping and refrigerator."
Price & financing transparency
Price Transparency5.7/10
Feedback on price and financing transparency is mostly negative in the available evidence. The complaints focus on money handling, billing expectations, and timing around inspections or project completion, rather than on clear satisfaction with pricing details.Solar.com's composite of published customer feedback, not a customer quote
Money and billing complaints. Reviewers describe problems after payment, including reports of unfinished work or systems that were not operating as expected after money changed hands. Representative review excerpt: "They took my money and left me with non-working solar panels and battery."
Billing expectations not aligned. Some reviewers say the financial side became confusing once the project was underway, including unexpected payment pressure tied to the solar bill. Representative review excerpt: "Now I get phone call after complaints that refrigerator is available for delivery but I have to pay solar bill so it's not from electric company."
Inspection timing concerns. One reviewer links financing frustration to a project that moved ahead quickly but then stalled while waiting for inspection, which added to the sense of poor transparency around the final process. Representative review excerpt: "They were really quick to install, but since then, I have been waiting for the inspection."
Communication & coordination
Communication6.7/10
Communication and coordination are described more often positively than negatively, with reviewers frequently mentioning organized teams and clear explanations. Still, a few reviews say follow-up broke down, including difficulty getting responses after reaching out for help.Solar.com's composite of published customer feedback, not a customer quote
Organized and responsive teams. Reviewers often describe the team as punctual, organized, and professional, with projects handled smoothly from consultation through installation. Representative review excerpt: "The team was punctual and very organized."
Clear customer guidance. Several reviewers say the company explained the process clearly and provided helpful customer service during the project. Representative review excerpt: "The application and the way they explained everything to me, including how to work with the LE Homes solar family, were all very clear."
Some follow-up breakdowns. A smaller set report delayed or absent responses after leaving messages or contacting staff about unresolved issues. Representative review excerpt: "After leaving many messages, no one has answered or called back."
Timeline reliability
Timeline Reliability7.0/10
Timeline reliability trends positive overall, with multiple reviewers saying work finished on schedule or moved forward smoothly. The main complaint pattern is delay after installation, especially when inspections or permits were still pending.Solar.com's composite of published customer feedback, not a customer quote
On-time project completion. Reviewers say installations were completed on time and, in some cases, within budget, which supports a generally reliable scheduling record. Representative review excerpt: "The installation was completed on time and within budget."
Smooth process from start to finish. Several reviewers describe the project moving smoothly from consultation through installation, with quick turnaround noted in some accounts. Representative review excerpt: "Very professional team that handled everything from consultation to installation smoothly."
Post-install delay concerns. A complaint pattern appears around projects that installed quickly but then waited for inspection or permit completion afterward. Representative review excerpt: "They were really quick to install, but since then, I have been waiting for the inspection."
Workmanship & site care
Workmanship7.4/10
Workmanship and site care receive the strongest pattern of praise in the review set. Reviewers commonly describe clean, professional crews and well-installed panels, with no clear complaint cluster in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote
Clean, well-managed installs. Reviewers say the installation process was clean and well managed, pointing to good site care during the job. Representative review excerpt: "The installation process was clean and well managed."
Professional crews. Several reviewers describe the installation team as professional and smooth to work with throughout the project. Representative review excerpt: "Very professional team that handled everything from consultation to installation smoothly."
Panels installed well. Reviewers also say the panels looked good and were durable, suggesting solid workmanship in the installation itself. Representative review excerpt: "The panels are durable and well installed."
Long-term support & performance
Long-Term Support7.5/10
Long-term support and performance are mostly positive, with several reviewers reporting strong system output after activation. The main caution is that a small number of reviews describe unresolved post-install problems or systems that were not working as expected.Solar.com's composite of published customer feedback, not a customer quote
Strong system performance. Reviewers frequently report that the system is performing well, with comments about great results and successful operation after installation. Representative review excerpt: "The system is working perfectly and producing great results."
Bill and production improvement. Some reviewers say the system has produced strong savings results after going live, reflecting satisfaction with post-install performance. Representative review excerpt: "Thanks to Alejandro and the solar company, my installation was successful and my bill is now coming in negative."
Post-install problems in a minority of reviews. A smaller set report non-working equipment after the job was paid for, which points to occasional issues with support after activation. Representative review excerpt: "They took my money and left me with non-working solar panels and battery."
How this is built: category scores and summaries weigh the company's full published rating record (63 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.