Ledbetter Electric Reviews

Reviewers more often describe the sales process as clear and helpful than not, but the feedback base is small and there is one complaint about being charged for an in-home diagnosis and quote. Overall, the pattern is positive-to-mixed: a few customers praise straightforward recommendations and reasonable pricing, while one reviewer says an expected charge was not explained up front.Solar.com's composite of published customer feedback, not a customer quote

Clear, helpful sales interactions. Some reviewers say the sales process felt straightforward and informative, with one describing a helpful setup for switching to generator-backed power. These comments suggest the proposal experience is often presented as practical and easy to understand. Representative review excerpt: "We had Matt with Ledbetter out to set us up to switch over to running a generator when the power goes out!"

Reasonable pricing noted. A reviewer also describes the company as family owned with excellent work and reasonable prices. That supports a generally favorable view of proposal value. Representative review excerpt: "Family owned, excellent work, reasonable prices."

Charge disclosure concern. One reviewer says they were not informed that a charge would apply for a technician visit to diagnose an electrical issue and provide a quote. This points to a transparency concern in the sales and proposal stage. Representative review excerpt: "I was not informed that I would be charged for the technician coming to my house to diagnose my electrical issue and provide a quote for the repairs."

Still, there are a couple of complaints tied to an undisclosed service charge and a negative service experience, so the overall picture is mixed rather than purely positive.Solar.com's composite of published customer feedback, not a customer quote

Honest, Pricing pricing. These comments suggest many customers felt the cost matched the work performed. Representative review excerpt: "I also highly recommend Ledbetter Mechanical for anyone else out there looking for honest work at an honest price."

Reasonable value reported. Other reviews call the work excellent and the prices reasonable. The tone across these comments is favorable on overall price value. Representative review excerpt: "Family owned, excellent work, reasonable prices."

Upfront cost concern. One reviewer says they were not informed about a charge for a technician visit to diagnose an issue and provide a quote. That indicates at least some concern about fee disclosure and expectations. Representative review excerpt: "I was not informed that I would be charged for the technician coming to my house to diagnose my electrical issue and provide a quote for the repairs."

Reviewers generally describe the office and field teams as responsive, organized, and easy to work with. A smaller set of complaints mentions slow follow-up, appointment problems, and difficulty rescheduling, so coordination appears solid for many customers but uneven in a few cases.Solar.com's composite of published customer feedback, not a customer quote

Clear office coordination. Reviewers say communication from the office staff, electricians, and owner was strong, and one notes that scheduling was easy. These comments point to a generally coordinated customer experience. Representative review excerpt: "Ledbetter electric is a wonderful company with great communication from the office staff, the electricians and even the owner provided assistance."

Permits and handoffs handled. One reviewer says the team handled permits and coordinated with another contractor during the project. That suggests good ownership of the workflow when the job requires multiple steps. Representative review excerpt: "they installed solar panels and three Generac generators for us they took care of all the permits and worked with the propane co."

Follow-up and scheduling issues. A few reviewers report delayed follow-up or difficulty reaching a scheduled appointment, including one who says they were told to wait for a later quote. This shows that communication was not consistent across all projects. Representative review excerpt: "Then they asked me for my phone number and said that they will call me in January to give a quote."

Most timing-related reviews say the company showed up when expected, finished work on time, or moved permitting forward without major friction. A small number of complaints mention long waits for a quote or missed timing expectations, so timeline reliability looks generally good but not perfect.Solar.com's composite of published customer feedback, not a customer quote

On-time field work. Some reviewers say the crew arrived on time and worked until the job was complete. That suggests dependable day-of scheduling on many projects. Representative review excerpt: "He and his team showed up right on time and worked until everything was done."

Permitting handled efficiently. One reviewer reports that the team took care of permits and worked with another utility-related contractor during the project. This indicates they can manage the administrative steps tied to project timing. Representative review excerpt: "they installed solar panels and three Generac generators for us they took care of all the permits and worked with the propane co."

Slow quote or appointment timing. A complaint notes a two-month wait for a quote with no follow-up, and another describes appointment timing problems. These reports show that some customers experienced delays before work could move forward. Representative review excerpt: "So this is crazy, 2 months for a quote and they still didn't follow up."

Workmanship is one of the stronger themes in the review set, with many customers praising professional crews, clean installs, and careful site protection. There are still a couple of complaints about mess or wall and ceiling damage, but they are much less common than the positive reports.Solar.com's composite of published customer feedback, not a customer quote

Professional, clean installs. Multiple reviewers describe the work as professional, efficient, and clean, with one saying the crew left the area spotless. These comments support a strong workmanship impression. Representative review excerpt: "The crew explained everything clearly, worked efficiently, and left the area spotless when the job was done."

Careful site protection. Another reviewer says the crew laid down tarps and left the place cleaner than when they arrived. That points to good attention to site care during installation. Representative review excerpt: "They were professional, laid down tarp throughout the house where they would be walking, and left my place cleaner than when they showed up."

Damage and mess concerns. A small number of reviewers describe mess or damage, including mud on carpet and damage to walls or ceilings. These comments indicate that site care was not always consistent. Representative review excerpt: "I recently used Ledbetter Electric and the guy was rude and didn't seem to know what he was doing on top of getting mud on my white carpet."

Post-install reviews are limited, but the available feedback is favorable and points to helpful follow-up support. Reviewers mention guidance after the job, repair assistance, and service that continued beyond the initial installation, though the small sample size means this category is based on fewer examples than the others.Solar.com's composite of published customer feedback, not a customer quote

Helpful follow-up service. That suggests post-install support can include practical follow-through. Representative review excerpt: "He even came back to replace a defective socket in one of the flood lamps and as a result, saved me time in waiting for the manufacturer to send me..."

Instruction after install. Another reviewer says the team was very instructive and even helped explain how to do things independently. This points to service that continues after the initial job is finished. Representative review excerpt: "Even helped me learn how to do this stuff on my own and was very instructive."

Monitoring-related service support. A reviewer notes reaching out for production-related help when another company could not assist. While the details are limited, it suggests some customers look to the company for ongoing support after installation. Representative review excerpt: "The company that installed the panels is no longer in business so I contacted a company that reports if the panels are producing energy and they could not assist me."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.