Los Angeles Solar Pros Reviews

Reviewers most often describe the sales process as straightforward, informative, and free of heavy pressure. A small number of reviews report pressure or a mismatch between what was discussed and what was ultimately delivered, so the category is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Clear, informative proposals. Many reviewers say the proposal was easy to understand and included enough detail to make a decision without feeling pushed. Some also describe the team as helpful in explaining system options and contract choices. Representative review excerpt: "Solar proposals can be heavy on sales and obscure on details, but the proposal we got from LA Solar Pros was super straightforward, free of fluff, and competitive when it..."

Decision support without haggling. Reviewers also report that the team gave them information and guidance rather than trying to force a sale. That includes cases where customers say they changed from leasing to buying after the explanation. Representative review excerpt: "They will not haggle your but give you all the information and tips you need to know before you make your decision."

Watch-out on pressure or expectations. A few reviews describe pressure during the sales process or say the final setup did not match what they thought had been agreed to. This pattern appears in a minority of the evidence but is worth noting. Representative review excerpt: "But they tried to pressure us into something we didn't want to do."

Reviewers generally report that pricing and financing were explained clearly, with several saying the company was upfront about costs and financing terms. A small number of complaints mention confusion around monthly payment expectations or the way a system change affected what was delivered.Solar.com's composite of published customer feedback, not a customer quote

Upfront cost explanations. Several reviewers say they were told clearly when there were no upfront costs or when the quoted price seemed reasonable for the scope of work. These comments point to a generally transparent pricing experience. Representative review excerpt: "When they said there are no upfront costs they meant it."

Helpful financing guidance. Some customers also say the team explained financing options well enough to help them make a purchase decision. In those reviews, the pricing conversation is described as informational rather than high-pressure. Representative review excerpt: "Shant was very informative, we were set on leasing our panels but after listening to what Shant had to say, we decided to buy."

Watch-out on payment expectations. A few reviews mention issues tied to monthly payment expectations or changes to what was delivered. Those comments suggest buyers should keep the final scope and payment terms aligned before moving forward. Representative review excerpt: "They sold my system based on the price of $218.88 per month on the 25 year plan."

Communication is one of the strongest themes in the review set. Reviewers consistently describe the team as responsive, professional, and willing to stay engaged throughout the project, with no complaint pattern showing up in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote

Responsive and professional. Reviewers frequently say the team was responsive and professional, and that the project felt easier because communication stayed active. This is the clearest pattern across the category. Representative review excerpt: "I really appreciate Shant and the LA Solar Pros team for being responsive, professional, and making what could have been a stressful process feel easy."

Persistent follow-through. Some customers describe the team as staying involved over long timelines and continuing to help until the job moved ahead. That persistence shows up as a consistent coordination strength. Representative review excerpt: "It took me a couple of years to get my finances prepared for the project, and Shant hung in there and did not give up."

Helpful handoff management. Other reviews mention smooth coordination across permitting, electrical issues, and project steps. Those comments suggest the company generally keeps ownership of the process rather than leaving customers to manage details themselves. Representative review excerpt: "Shant and his team have been on top of it and in good communication throughout the project, even as they must have been swamped in the run up to the..."

Most reviewers say permits, installation, and inspections moved forward successfully, and several describe the process as completed on time or with good follow-through. A small number of reviews mention delays or permit-related problems, so timing appears generally solid but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Permits and inspections completed. Some reviewers report that permit, installation, and inspection milestones were completed successfully and that the system passed inspection. These comments support a generally reliable timeline experience. Representative review excerpt: "My permit, installation, and inspection were all completed by September 3rd--and we passed inspection!"

Delays handled with updates. When delays did occur, reviewers say the company kept them informed and kept working through weather, city review, and other issues. The pattern is more about delay management than silence. Representative review excerpt: "While the installation process took much longer than anticipated (all the rain delays this year, as well as multiple reviews by the city and other issues), LA Solar Pros addressed..."

Watch-out on permit completion. A small number of reviews raise permit concerns, including one that says the solar permit was not in place when the customer expected it to be included. That is not the dominant pattern, but it is the main timeline complaint to note. Representative review excerpt: "To top it off there is no permit for the solar system which they said was included as part of the job."

Reviewers overwhelmingly describe the installation work as careful, professional, and high quality. The evidence provided does not show a complaint pattern around cleanup, damage, or basic workmanship, which makes this one of the strongest categories.Solar.com's composite of published customer feedback, not a customer quote

Careful installation work. Several reviewers praise the quality of the installation, including attention to detail and clean execution. These comments suggest the crews were methodical on site. Representative review excerpt: "Their craftsmanship is top-notch - their attention to detail was outstanding, making sure every part of the installation was done right."

Professional crews. Customers also describe the installation staff as professional and skilled, with specific praise for crew leadership and experience. That points to a strong on-site execution record. Representative review excerpt: "Hyke led the crew, & his 18 years of experience shown through from the 1st minute on the job, his 2 fellow workers contributed tremendously to Hyke's work, putting up..."

Thorough site handling. Other reviews mention meticulous work and strong overall craftsmanship during installation. The available evidence is consistently positive in this category. Representative review excerpt: "From start to finish, from the quality of their installation staff and office staff, to the meticulous attention to their pipe work, they have been excellent in installing my panels..."

Post-install feedback is mostly positive, with reviewers describing good system results and helpful support after installation. There is one negative review in the evidence set, but the overall pattern still leans strongly positive.Solar.com's composite of published customer feedback, not a customer quote

Good system results. Some reviewers say the system has performed well after activation, including strong day-to-day use and no issues in the first few months. These comments suggest the installed systems are generally meeting expectations. Representative review excerpt: "Installation of both the solar panels and 2 PowerWalls was quick and painless, we're now able to run the A/C all day long and have a $0 energy bill."

Helpful after-install support. Other reviewers describe the company as willing to help with post-install needs, including inspection and repair work. That kind of follow-through appears in the evidence more often than complaints do. Representative review excerpt: "Many solar companies declined our request to inspect and repair the system, claiming it to be a liability."

Watch-out on correction efforts. One review reports dissatisfaction with a proposed fix after a system issue. It is a limited complaint pattern, but it suggests some customers may want to confirm how post-install corrections will be handled. Representative review excerpt: "They offered to remove seven panels and inverters in exchange for 2X15KW batteries to correct the issue but I ended up with 3-5KW batteries which solved nothing."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.