Sales & proposal integrity
Sales Integrity7.2/10
Reviewers largely describe the sales process as clear, helpful, and well organized. Comments emphasize straightforward guidance on options, useful proposal details, and expectations that were explained without much friction.Solar.com's composite of published customer feedback, not a customer quote
Clear guidance. Reviewers say the company explained options well and helped them understand the tradeoffs involved in the proposal process. Representative review excerpt: "They were forthcoming with information, gave clear guidance, were knowledgable about the different options for panels and inverters gave clear pros and cons, navigated the Palo Alto City requirements, permitting..."
Helpful, low-pressure interactions. Several customers describe the team as respectful and helpful during the decision stage, with communications that felt straightforward. Representative review excerpt: "Helpful, respectful, on time and best quote of the four contractors we had come out."
Good deadline support. Some reviewers also note that the team worked hard to keep the process moving and stay on schedule during the sales-to-project handoff. Representative review excerpt: "The process was seamless, I was kept in the loop, and Wyndon worked super hard to meet deadlines."
Price & financing transparency
Price Transparency6.9/10
There is one notable complaint about a separate repair charge, so this area reads positive overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Pricing pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Wyndon and MIchelle were also very responsive and friendly, and we are happy with the price after having gotten a few quotes in town."
Strong value perception. Some customers connect pricing with good project outcomes, saying the system performed as expected and the overall process felt worth it. Representative review excerpt: "Currently the system is working as expected and not only have I zero electric bills, I do not take any electricity from PG&E, just feed them back the excess."
One billing complaint. A small number of comments raise concern about a charge for a brief repair visit, which stands out against the mostly positive pricing feedback. Representative review excerpt: "Called to fix some of the silicone flashing on my chimney flute for my house out in Albany, and they ended up charging me $650 for literally around 15 minutes..."
Communication & coordination
Communication7.7/10
Communication is one of the strongest themes in the review set. Reviewers repeatedly describe the team as responsive, transparent, and hands-on, with frequent updates and good coordination across project steps.Solar.com's composite of published customer feedback, not a customer quote
Responsive and transparent. Customers frequently say the team answered questions quickly and kept communication clear throughout the project. Representative review excerpt: "Wyndon was a pleasure to work with: he was transparent, super responsive, and hands on."
Hands-on project ownership. Reviewers report that the owner and staff handled multiple parts of the process and stayed engaged from start to finish. Representative review excerpt: "Working with Wyndon and Michelle was a pleasure as they were always responsive, happy to answer questions, very professional and handled every facet of the process."
Regular progress updates. Several customers mention receiving ongoing progress updates and coordination that accommodated their schedules. Representative review excerpt: "They were really great to work with, communicated progress often, and worked with our schedules when they needed us."
Timeline reliability
Timeline Reliability7.4/10
Reviewers generally say projects moved according to plan and deadlines were handled well. Feedback also points to permit and utility approval progress, which suggests the company kept the process moving through activation.Solar.com's composite of published customer feedback, not a customer quote
Deadlines met. Customers say the team worked hard to meet deadlines and kept the project moving without major disruption. Representative review excerpt: "The process was seamless, I was kept in the loop, and Wyndon worked super hard to meet deadlines."
Permit and utility progress. Reviewers also mention successful approval steps, including utility authorization to begin using the system. Representative review excerpt: "We are thrilled that we just got PG&E's approval to begin using our solar energy system installed by Lundy Solar and Roofing Co."
On-time execution. Some feedback specifically calls out satisfaction with the execution and timeline from installation through completion. Representative review excerpt: "I was happy with the execution of the work and the timeline."
Workmanship & site care
Workmanship8.2/10
Workmanship receives very strong feedback, with reviewers describing quality installation work and professional crews. The review set is overwhelmingly positive here, though there is one complaint tied to a separate repair visit rather than a full installation experience.Solar.com's composite of published customer feedback, not a customer quote
High-quality installation. Reviewers say the work on the home was done carefully and to a high standard. Representative review excerpt: "Hi cant say enough about the outstanding customer service and the high quality work that was done to my house even after words have some small things and Wyndon came..."
Roof-conscious approach. Some customers specifically note that the team took steps to avoid unnecessary roof damage during panel installation. Representative review excerpt: "When I asked why they said this, they said that the panels were not drilled into the roof tiles, and that we would never have to worry about a damaged..."
One repair complaint. There is one report of dissatisfaction with a brief repair job and the charge associated with it, which is the main negative note in this category. Representative review excerpt: "Called to fix some of the silicone flashing on my chimney flute for my house out in Albany, and they ended up charging me $650 for literally around 15 minutes..."
Long-term support & performance
Long-Term Support7.5/10
Post-installation feedback is generally positive, with reviewers saying systems continued working as expected after activation. Some comments also mention long-term production and useful monitoring or reporting, which supports a favorable view of follow-up performance.Solar.com's composite of published customer feedback, not a customer quote
System keeps performing. Reviewers say their systems were still producing as expected after installation and activation. Representative review excerpt: "Currently the system is working as expected and not only have I zero electric bills, I do not take any electricity from PG&E, just feed them back the excess."
Longer-term production reported. Some customers describe strong output even well after the initial install, suggesting ongoing performance that met expectations. Representative review excerpt: "I'm happy to report that today (two years after initial installation) we have produced 41 Mega Watt Hours from 27 panels (300W each) with Enphase micro inverters."
Helpful monitoring/reporting. A few reviewers mention value from post-install reporting and monitoring tools that helped them track system results. Representative review excerpt: "I definitely don’t miss my old $350 PG&E monthly bill, and I love the monthly Enphase custom report calculating my system’s positive impact on the environment."
How this is built: category scores and summaries weigh the company's full published rating record (15 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.