Magic Solar Electric Reviews

Reviewers generally describe the sales and proposal process as clear, helpful, and aligned with the contract. They frequently mention detailed explanations of system expectations, on-site evaluation, and attention to code-related issues, though one review reports a material gap between projected and actual savings.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations and expectations. Reviewers often say the proposal process was well explained, including usage estimates, net-metering, and contract details. Some also mention that the team took time to inspect the roof or call out needed electrical updates rather than focusing only on the sale. Representative review excerpt: "We just had our first month with a 5$ Idaho power charge and are currently banking hours (net-metering) which was well explained by Jesse."

On-site review and contract follow-through. Several reviewers report that the team handled the project smoothly and, in at least one case, went beyond the contract to accommodate an extra request tied to system benefit. Representative review excerpt: "They went above and beyond to make sure everything was per the contract and by taking care of an extra request that helps the solar consumption be even more beneficial!"

Savings expectations missed. One reviewer says the projected offset was much higher than what they later experienced, describing a notable gap between the estimate and the result. Representative review excerpt: "Emin took all of our usage, did the calculations, assessed the location I wanted the panels and told me we would be zeroed out (or close) 3k is not close."

Feedback on pricing and financing is limited and leans positive, with reviewers describing financing as professional. There is also a complaint tied to roof damage response, which suggests some customers experienced concerns around costs or repair handling rather than straightforward price clarity.Solar.com's composite of published customer feedback, not a customer quote

Professional financing setup. A reviewer specifically describes the financing arrangement as professional, which points to at least some positive experience with how payment terms were handled. Representative review excerpt: "The arrangement for financing was very professional as well."

House issues flagged during planning. Another reviewer says the team identified electrical issues that needed attention, which may have helped set expectations around project-related work before installation. Representative review excerpt: "Rather than just focusing on making the sale, Emin pointed out all the electrical stuff in my house that wasn't up to code and would need to be fixed."

Repair-related concern. One complaint mentions a roof leak and a response involving plastic placement to prevent more damage, which reads as a negative experience around post-issue handling rather than clean pricing transparency. Representative review excerpt: "Positives : Emin was quick to respond when we had a roof leak and the guys that came out to put plastic on our roof to prevent further damage from..."

Most reviewers describe responsive communication and smooth coordination, including quick answers, short scheduling windows, and good handoffs. Still, a handful of reviews report missed follow-up, cancellations, or disagreements about whether contact attempts were returned.Solar.com's composite of published customer feedback, not a customer quote

Responsive day-to-day communication. Several reviewers say questions and concerns were answered quickly and that the team stayed easy to reach during the project. Representative review excerpt: "On top of that the communication was never a problem, he always answered all of my questions and concerns immediately."

Efficient scheduling and coordination. Reviewers also mention fast scheduling for visits and installs, with some describing the process as timely once work was booked. Representative review excerpt: "Once I ordered and received from Home Depot, scheduled a crew to come out in 3 days and the electricians only took 90 minutes to replace outdoor lamp post."

Follow-up gaps and scheduling issues. A small set of complaints describe long stretches without communication, a canceled service visit, or disputes about return calls, suggesting coordination was not always consistent. Representative review excerpt: "They had some initial suggestions about troubleshooting, but I have not received any communication for the past month despite multiple phone messages and attempts to email the main line and..."

Timeline feedback is strongly positive across the review set. Reviewers frequently say permits, installation, and utility-related steps moved smoothly, and several note that the job finished on time or faster than expected.Solar.com's composite of published customer feedback, not a customer quote

Permits and installation moved smoothly. Reviewers often say the design, permits, and installation process felt easy and orderly from start to finish. Representative review excerpt: "From the design, permits, and the installation, everything was easy and smooth."

On-time completion. Some reviewers specifically note that the crew arrived on time and finished on time, reinforcing the sense of schedule reliability. Representative review excerpt: "They came on time and finished on time."

Faster-than-expected turnaround. A reviewer says the company moved faster than expected through city licensing and utility-related steps, which contributed to a shorter overall wait. Representative review excerpt: "I was expecting a much longer wait but Magic's top notch work and must have had a lot to do with the celerity of both the city license and SCE's..."

Workmanship is one of the strongest areas in the review set. Customers frequently describe clean, organized, and accurate installation work, along with careful details and a professional crew that left the site in good condition.Solar.com's composite of published customer feedback, not a customer quote

Clean, organized installation. Reviewers commonly describe the installation as clean, organized, and accurate, with crews that completed the work neatly. Representative review excerpt: "They have great customer service and did a solar installation that is very clean, organized, accurate, works very very well and looks very nice."

Attention to detail. One reviewer highlights the care taken with conduit shaping and other finish details, which suggests a focus on craftsmanship. Representative review excerpt: "The time that he took to bend the conduit to just the right angle and the right amount of curves."

Professional crew and tidy job site. Reviewers also mention that the team cleaned up after the work and delivered a polished result that looked good after completion. Representative review excerpt: "They got the permits, installed everything, and cleaned up."

Post-install feedback is mostly positive, with several reviewers saying their systems are producing well and household bills have dropped significantly. A few complaints point to support gaps after installation, including delayed responses and concerns about whether performance expectations were met.Solar.com's composite of published customer feedback, not a customer quote

Strong production results. Many reviewers say the system is working well after activation, including reports of strong production and very low or no electric bills. Representative review excerpt: "Now, our electric bill is down to nothing and everything is working great."

Helpful troubleshooting when issues came up. One reviewer says a problem was identified quickly and clearly, showing at least some strong post-install technical support. Representative review excerpt: "In 5 min he knew the problem : the system was producing 15% more than intended and the breaker was getting hot."

Support follow-up gaps. A few complaints describe delayed or missing communication after troubleshooting requests, which suggests support after turn-on was not always consistent. Representative review excerpt: "They had some initial suggestions about troubleshooting, but I have not received any communication for the past month despite multiple phone messages and attempts to email the main line and..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.