Mark Snyder Electric Reviews

Reviewers often describe clear, reasonable quotes and helpful guidance on equipment choices and follow-up questions. At the same time, some reviews report billing surprises and disputes about added charges or labor time, so proposal integrity reads as mixed overall.Solar.com's composite of published customer feedback, not a customer quote

Clear quotes and helpful guidance. Several reviewers say the company provided detailed quotes, explained next steps, and stayed available for questions during the job planning stage. Representative review excerpt: "They provided a reasonable and detailed quote, they completed the work on time and did everything they promised."

Responsive follow-up. Reviewers also describe prompt callbacks and practical help with communications needed to complete fixes with the utility or power company. Representative review excerpt: "Mark always calls you back and makes time for any and all question you may have."

Billing and scope disputes. Other reviewers report surprise charges, extra line items, or disagreements about billed labor and work that they say was not clearly agreed to up front. Representative review excerpt: "Gave a reasonable quote over the phone and then added in a couple hundred dollars for phone calls, mailing the box, and filling out a form."

Feedback on pricing is split between reviewers who say invoices felt fair and straightforward and reviewers who describe unexpected charges or bills that did not match their expectations. Complaints focus on surprise invoices, labor-hour disputes, and costs that some customers say were not clearly explained in advance.Solar.com's composite of published customer feedback, not a customer quote

Some found pricing fair. Reviewers describe a recurring pattern in this area. Representative review excerpt: "I received an invoice for what I would consider the bare minimum--and it didn't even include the considerable time Mark spent speaking with me, troubleshooting the issue, and helping coordinate..."

Transparent, efficient payment experiences. Some customers say the billing process was simple and that payment was easy to complete after the work was done. Representative review excerpt: "Payment was quick and easy."

Surprise charges and labor disputes. Other reviewers report unexpected invoices, added charges, and concerns that billed labor did not match the time spent on site. Representative review excerpt: "We received an invoice on work that was never agreed to, Synder Electric never proposed in writing as an estimate and just a surprise invoice weeks later to a scope..."

Reviewers frequently praise the company for explaining work clearly and helping coordinate utility-related steps and process details. However, a meaningful set of reviews report missed calls, weak follow-up, or scheduling problems, so communication appears uneven.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations and process guidance. Several reviewers say the team explained systems well and shared practical documents or instructions for ongoing care. Representative review excerpt: "They were so good at explaining how it works and even emailed us a document about how to take care of your batteries and inverter!"

Helpful coordination with utility steps. Some customers describe the company as helpful in managing a multi-step process that involved approvals, utility coordination, and final certification. Representative review excerpt: "They helped navigate the entire process which takes weeks and requires significant coordination with the local utility, obtaining various approvals, completing the actual electric box replacement and then finally certification..."

Unresponsive or inconsistent follow-up. Other reviewers report difficulty reaching the office, slow callbacks, or appointments that were not handled as scheduled. Representative review excerpt: "I waited, and waited, then called them and they didn't even have me on their schedule (and they are the ones that gave me the appointment day and time)."

Timeline feedback is limited but mixed. Some reviewers say work started promptly or finished as promised, while others describe scheduling mistakes and delays that affected the visit date.Solar.com's composite of published customer feedback, not a customer quote

Prompt response for urgent repairs. Reviewers say the team showed up promptly for temporary repairs so work could continue while a larger replacement was arranged. Representative review excerpt: "Mark's team showed up promptly to make temporary repairs so I could continue to maintain my household while we scheduled in a full electric service replacement."

Completed on time in some cases. Some customers report that the job was completed on schedule and that promised work was finished as expected. Representative review excerpt: "They provided a reasonable and detailed quote, they completed the work on time and did everything they promised."

Scheduling errors and no-shows. A negative thread in the reviews says an appointment was given but the company did not have the customer on the schedule when they called to confirm. Representative review excerpt: "I waited, and waited, then called them and they didn't even have me on their schedule (and they are the ones that gave me the appointment day and time)."

Most workmanship reviews are positive and describe careful, professional work, including quick service and clean job sites. A smaller set of complaints mentions service-quality concerns or cases where the issue appeared simpler than expected, so site-care and workmanship are mostly favorable but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Thorough repair work. Reviewers say the company investigated complicated electrical and solar issues carefully and resolved problems that had been lingering. Representative review excerpt: "Mark Snyder Electric did a very thorough investigation and repair of many compounding electrical issues in my home and solar system and resolved the problems."

Clean, professional installation. Customers also describe crews as punctual, quick, and clean during the work itself. Representative review excerpt: "Technician was on scene early and performed job quickly and cleanly."

Some service-quality concerns. A smaller set of reviews describes dissatisfaction with diagnostic work or follow-up service in situations where the fix was not handled to the customer’s expectation. Representative review excerpt: "They came to my house two days ago to replace the breaker since it shorted."

Post-install support is the weakest area in the review set. Some reviewers praise the team for solving hard solar issues and explaining system care, but others report slow follow-up, unreturned messages, or difficulty getting repairs and monitoring changes handled after the initial job.Solar.com's composite of published customer feedback, not a customer quote

Helpful system education. Several reviewers say the company took time to explain system operation and sent care instructions for batteries and inverters. Representative review excerpt: "They were so good at explaining how it works and even emailed us a document about how to take care of your batteries and inverter!"

Effective help on difficult repairs. Some customers report that the team was able to restore systems or track down hard-to-find parts when previous fixes had not worked. Representative review excerpt: "Our solar system had been down for over 1.3 years…the ‘other’ company we were using just kept putting bandaid-fixes (that didn’t work)."

Weak post-install follow-up. Other reviewers say they had trouble getting callbacks or updates after service, including repair-related follow-up and monitoring changes. Representative review excerpt: "On my most recent visit, I dropped off an Outback inverter for repair and never heard back from them."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.