Sales & proposal integrity
Sales Integrity6.8/10
Reviewers give Martin Electric a generally fair but somewhat uneven picture on sales clarity and proposal expectations. One review describes a clear, straightforward small job and price, while another raises a concern about how the company was represented. Overall, the feedback suggests the proposal experience is acceptable for some customers but not consistently problem-free.Solar.com's composite of published customer feedback, not a customer quote
Straightforward pricing on a small job. One reviewer says the company completed a small outlet installation at the quoted amount, suggesting some customers found the pricing and scope clear up front. Representative review excerpt: "Martin Electric did the job of installing two 110 outlets for $200."
Representation concern. A negative review says the reviewer was told the contractor was licensed, which points to a trust issue in the sales interaction and contract expectations. Representative review excerpt: "said he was a licensed contractor ."
Price & financing transparency
Price Transparency6.8/10
Feedback on price and financing is limited but mostly favorable. Reviewers specifically mention work being completed at the proposed estimate and at a clear posted price, with no substantive complaints in the evidence set. That said, the sample is small, so the pricing picture is positive but narrow.Solar.com's composite of published customer feedback, not a customer quote
Work matched the estimate. One reviewer says the final work was performed under the proposed price estimate, which suggests the company can hold to its quoted cost. Representative review excerpt: "Better yet they performed the work under the proposed price estimate."
Clear small-job price. Another reviewer describes a set price for a small outlet job, reinforcing that at least some customers saw the pricing as direct and easy to understand. Representative review excerpt: "Martin Electric did the job of installing two 110 outlets for $200."
Communication & coordination
Communication7.2/10
Most reviewers describe responsive, easy-to-reach service and strong follow-through. Customers mention quick callbacks, timely arrival, and dependable help on both residential and commercial work. The only notable complaint pattern in this category is limited in the current evidence, so the overall read remains positive.Solar.com's composite of published customer feedback, not a customer quote
Quick response and follow-through. Several reviewers say the team calls back promptly, shows up when needed, and resolves issues efficiently, which points to solid day-to-day coordination. Representative review excerpt: "Always calls right back, comes out when needed, fixes everything properly and safely, best ever!"
Responsive and easy to work with. A reviewer specifically notes that the technician was on time, responsive, and easy to work with, supporting the broader pattern of good communication. Representative review excerpt: "He was on time, very responsive and easy to work with."
Long-term customer relationship. One commercial customer says they have used the company for years, which suggests consistent communication and project handling over time. Representative review excerpt: "My restaurant in Mission Beach has been a commercial customer of Martin Electric for the past 10 years now."
Timeline reliability
Timeline Reliability7.1/10
Reviewers generally describe scheduling and project completion as dependable. The feedback includes permit handling, utility coordination, and clean completion of work, with no substantive delay complaints in the reviewed evidence. That makes the timeline picture solidly positive, though based on a modest sample.Solar.com's composite of published customer feedback, not a customer quote
Permit and utility coordination. A reviewer says the company secured the permit and arranged with the utility for a panel installation, which indicates they can manage the activation process end to end. Representative review excerpt: "Bill Martin installed a new electrical panel for my house a year ago, securing the permit and arranging for SDG&E."
Clean completion after installation. Another review notes that the walkway was left perfectly clean even after digging was required, suggesting the job was completed carefully and without lingering site issues. Representative review excerpt: "He left my walkway perfectly clean even though he had to dig up the old lights to install the new ones."
Workmanship & site care
Workmanship7.7/10
Workmanship feedback is consistently strong in the available reviews. Customers describe safe, proper repairs, clean job sites, and professional handling of more involved electrical work. No clear workmanship complaint pattern appears in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote
Proper repair and safe work. One reviewer says a broken circuit breaker was fixed quickly after another person had already spent hours on it, pointing to effective troubleshooting and competent repair work. Representative review excerpt: "Bill came out and fixed the issue with a broken circuit breaker in less than hour after I had a handyman spend 3 hours trying to figure it out unsuccessfully."
Clean jobsite after digging. A reviewer says the walkway was left perfectly clean even after excavation was needed for the installation, which reflects careful site cleanup. Representative review excerpt: "He left my walkway perfectly clean even though he had to dig up the old lights to install the new ones."
Professional and safe service. Another customer says the company fixes things properly and safely, reinforcing the overall positive workmanship pattern. Representative review excerpt: "Always calls right back, comes out when needed, fixes everything properly and safely, best ever!"
Long-term support & performance
There are no substantive reviews in the provided corpus that speak to post-install monitoring, warranty service, system output, or repair support after activation. As a result, this category cannot be meaningfully scored from the available evidence.Solar.com's composite of published customer feedback, not a customer quote
No evidence in corpus. The review set provided does not include comments on long-term system performance, monitoring, or warranty follow-up. Representative review excerpt: "Bill came out and fixed the issue with a broken circuit breaker in less than hour after I had a handyman spend 3 hours trying to figure it out unsuccessfully."
No post-install service detail. There is also no review evidence here addressing how the company handles repairs or service after turn-on. Representative review excerpt: "My restaurant in Mission Beach has been a commercial customer of Martin Electric for the past 10 years now."
How this is built: category scores and summaries weigh the company's full published rating record (7 Google reviews averaging 2.7 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.