Martin Electric Reviews

Reviewers describe Martin Electric’s sales and proposal process as generally straightforward and low-pressure. The available evidence is entirely positive, with customers praising clear explanations, fair charges, and educational guidance about the work and equipment.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say Martin took time to explain details and give guidance that helped them understand the work being proposed. Representative review excerpt: "Great work from Martin explaining every detail and giving educational advice to keep equipment and the house safe."

No upsell pressure. Customers report that the sales approach did not feel pushy and that they were not steered into unnecessary extras. Representative review excerpt: "He didn't try to upsell us anything and made sure he did a great job on the electric box for the chandelier."

Fair proposal expectations. Reviewers also describe the pricing and proposal process as honest and aligned with what was delivered. Representative review excerpt: "Martin's is an honest company, who charged fairly for what he did."

Feedback on price and financing is mostly positive, with several reviewers saying the final bill matched the quote and felt fair. A small number of customers, however, describe the pricing as higher than they expected for smaller jobs, so this category reads as positive with some cost sensitivity.Solar.com's composite of published customer feedback, not a customer quote

Quote matched invoice. Some reviewers say the final invoice matched the quoted price, which helped the process feel transparent. Representative review excerpt: "Plus, the final invoice matched the affordable quote perfectly."

Fair pricing reports. Customers also describe the company as fair and honest about charges on larger or multi-part jobs. Representative review excerpt: "Fair prices and honest people."

Higher-than-expected small-job cost. A minority of reviewers report that the price felt high for a brief service call or small repair, even when they were satisfied with the outcome. Representative review excerpt: "Unfortunately the cost was way too high, $319 for 20 minutes of work to replace an outlet."

Reviewers mostly describe strong communication, with responsive phone support, scheduled appointments, and clear coordination across jobs. Complaints appear rare in the available evidence, and the overall pattern is one of steady follow-through and helpful updates.Solar.com's composite of published customer feedback, not a customer quote

Responsive phone support. Customers say the team was helpful on the phone and able to schedule work quickly when there was an urgent need. Representative review excerpt: "Called with an urgent need in the afternoon and Joey T + Martin were SO helpful on the phone, scheduled an appointment for the next morning and then Tom arrived..."

Good handoffs and teamwork. Reviewers also report coordinated crews and professional technicians who handled multiple tasks without confusion. Representative review excerpt: "He brought a team in Alex and a great additional tech to tackle many outlets a whole house panel surge protector also additional outlets in the garage and outside on..."

Generally dependable updates. Several comments mention timely communication and a process that felt more organized than a typical service call. Representative review excerpt: "In our book, that already separates him from the pack of folks who can't quite seem to show up when scheduled and have some deeply rooted aversion to communication."

Timeline feedback is mostly positive, with reviewers saying appointments were kept, arrivals were on time, and some urgent requests were handled quickly. A small number of reviews mention scheduling or follow-up timing issues, so this category is solid but not spotless.Solar.com's composite of published customer feedback, not a customer quote

On-time arrivals. Customers frequently say technicians arrived when expected and sent route updates before showing up. Representative review excerpt: "No extra charges all in a one solid bid and scope of work and arrived on time sent text message for when in route."

Fast scheduling for urgent needs. Reviewers describe next-day appointments or quick turnaround when they needed service promptly. Representative review excerpt: "Called with an urgent need in the afternoon and Joey T + Martin were SO helpful on the phone, scheduled an appointment for the next morning and then Tom arrived..."

Occasional timing hiccup. A small minority of reviewers note a less-than-ideal timing experience, even when they still found the technician helpful. Representative review excerpt: "I appreciate the fact the company sent a technitian next day to fix my outlet problem and the technitian was good as he explained the things."

Workmanship and site care are a clear strength in the review set. Customers consistently describe professional installations, careful cleanup, and solid attention to detail, with no complaint pattern standing out in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote

Clean, careful installs. Reviewers say crews completed installations neatly and left job sites clean when they were finished. Representative review excerpt: "Joey was on time and professional, ceiling fan install went smooth and he left the job site super clean!"

Attention to detail. Customers describe the work as professional and detailed, including careful handling of cutouts and patching-related needs. Representative review excerpt: "Very professional work CLEAN patch stucco and where cutouts were made due to fire blocks in the dry wall he braced the cutout for patching."

Quality that felt durable. Some reviewers say the completed work looked well done and gave them confidence it would hold up over time. Representative review excerpt: "They completed the job beautifully and I have no fear that it will stand with the test of time!"

Post-install feedback is mostly favorable, with reviewers saying the team diagnosed problems, repaired issues, and stayed in communication after the job. There is also a small amount of evidence showing that some problems may need outside utility involvement or further troubleshooting, so this area reads as positive but somewhat mixed.Solar.com's composite of published customer feedback, not a customer quote

Problem diagnosis and repair. Customers report that Martin Electric identified causes of power issues and, in some cases, completed repairs that restored service. Representative review excerpt: "Quick reliable service, found the problem, repaired it ."

Helpful follow-up communication. Reviewers also say technicians kept them informed while working and were professional during the service visit. Representative review excerpt: "Joey was professional keeping me in the loop with all that he was doing and we were happy with the service."

Some issues required outside escalation. A minority of reviewers describe situations where the reported problem appeared to come from a utility-side or upstream electrical issue rather than the company’s own work. Representative review excerpt: "Alex frim Martin checked our concern and advised us to contact SCE as the issues is stemming from the wire from Edison feeding the meter and was not receiving 240v."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.