Master Roofing Solutions Reviews

Reviewers describe the sales process as clear, informative, and low-pressure. The feedback centers on representatives answering questions, explaining project details, and setting expectations up front, with no complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the team explained roofing details and requirements in a way that made the process feel straightforward. Representative review excerpt: "Her visit set us as ease as she explained all the details regarding what was required or not with our roofing project."

Responsive answers. Reviewers report that questions were answered thoroughly and that the sales process felt smooth and informative. Representative review excerpt: "Answered all and every question we had."

Knowledgeable rep. One reviewer describes the sales representative as knowledgeable and informative, which helped move the project along comfortably. Representative review excerpt: "Michael Baxi, our sales representative was very knowledgeable and informative and made the process smooth."

Feedback on pricing and financing is mostly positive, but there is limited volume in this category overall. Reviewers mention a favorable deal and an understanding of financial constraints, while the score suggests this is an area with somewhat less evidence than the stronger categories.Solar.com's composite of published customer feedback, not a customer quote

Financial fit. One reviewer says the company understood their financial situation and that the deal felt favorable. Representative review excerpt: "He understood my financial situation, it was a fantastic deal, and I appreciate proof in the roof ,Robert Moore"

Efficient completion. A reviewer links fast completion with a positive experience, though the comment does not add much detail on pricing structure itself. Representative review excerpt: "The roofers were very efficient and had the job completed In two days."

Reviewers describe the company as responsive and easy to reach throughout the project. The feedback highlights direct answers, accurate updates, and strong follow-through after the contract was signed.Solar.com's composite of published customer feedback, not a customer quote

Responsive staff. Reviewers say staff members were easy to reach and responded without leaving messages unresolved.

Clear follow-up. One reviewer reports receiving concise and accurate answers after signing the contract, suggesting solid post-sale coordination. Representative review excerpt: "I have called Jacqueline a couple of times since we signed the contract and she continues to provide us with concise, accurate answers."

Easy questions process. Another reviewer says the team was easy to work with and could answer all questions clearly. Representative review excerpt: "Very easy to work with and could answer all our questions."

Timeline feedback is generally favorable, with reviewers saying the work stayed on schedule or was completed in a timely manner. There is also a small amount of evidence showing a short material delay during the job, so this category reads positive but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Stayed on schedule. Reviewers say the project stayed on schedule and that questions were answered quickly during the process. Representative review excerpt: "Any questions we had were answered quickly, and they made sure the project stayed on schedule."

Timely completion. One reviewer reports the crew got out there in a timely manner and handled the job efficiently. Representative review excerpt: "Seem like a bumpy road in the beginning, but the crew did get out there in a timely manner and handled the job in very timely fashion."

Supply delay noted. A reviewer mentions waiting several hours for shingles to arrive before the crew returned to finish the work, which shows a minor timing disruption. Representative review excerpt: "They had to wait about 4 hrs for their supplier to bring the shingles but they quickly added a few of the tiles then had to come back the next..."

Reviewers mostly praise the installation quality, crew professionalism, and cleanup. The source set includes one complaint-related note about a delay tied to materials, but the dominant pattern is careful, efficient work and thorough site cleanup.Solar.com's composite of published customer feedback, not a customer quote

Thorough cleanup. Reviewers say the roof work was excellent and that debris cleanup was thorough after the job was finished. Representative review excerpt: "The roof work was excellent and debris clean up was thorough."

Professional crew. One reviewer describes the team as professional, punctual, and thorough during the installation. Representative review excerpt: "The TIMEPROOFUSA team was professional, punctual, and incredibly thorough."

Efficient install. Another reviewer says the roofers completed the job in two days, which reflects efficient execution. Representative review excerpt: "The roofers were very efficient and had the job completed In two days."

There is limited post-install feedback in the review corpus, but the available comments are positive about the finished result. Because only a small number of substantive reviews address this area, the evidence is too narrow to draw broad conclusions about long-term service patterns.Solar.com's composite of published customer feedback, not a customer quote

Positive finished result. A reviewer says the completed roofs looked great on the property, indicating satisfaction with the final outcome. Representative review excerpt: "And now we have two great looking new roof’s on both building’s on the property."

Limited post-install evidence. The review set contains only a small amount of feedback about long-term support or warranty service, so this category rests on limited evidence. Representative review excerpt: "And now we have two great looking new roof’s on both building’s on the property."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.