Mediterranean Heating & Air Conditioning Reviews

Reviewers are split on the sales process, but the overall pattern is negative. Some customers describe clear explanations and helpful bid discussions, while many others report pressure, confusion, and concerns about whether the proposal matched the work that followed.Solar.com's composite of published customer feedback, not a customer quote

Pressure and shifting stories. Other reviewers report aggressive sales behavior, changing explanations, and a push toward costly replacements that did not feel aligned with their needs. Representative review excerpt: "The number of visits to my home wasting time not completing the repair work was insane, the dishonesty was out of this world, the never ending changing stories was unbelievable..."

Concerns about proposal accuracy. Several complaints focus on expectations not matching the installed equipment or the scope discussed, which left customers feeling misled after the fact. Representative review excerpt: "I learned years later (when it was under performing) the subcontractor installed a 2.5 ton unit, or 60% of what I paid for."

Clear explanations for some bids. A number of reviewers say the estimate process was detailed and easy to understand, with staff explaining options and answering questions in a helpful way. Representative review excerpt: "The people that came out to give me the bid were very business-like, explained everything very well, and made some suggestions that were very helpful."

This category trends negative, with complaints about surprise costs, rebate timing, and pricing that some reviewers felt was not fully transparent. A smaller set of reviews say the bid was clearly explained and that savings or incentive details were handled well.Solar.com's composite of published customer feedback, not a customer quote

Surprise costs and rebate timing concerns. Complaints include unexpected charges, billing disputes, and frustration when rebate timing did not match what customers were led to expect. Representative review excerpt: "I was told by Mediterranean that the upgrade California rebate would take about 3 months upon completion of the project, and I was really counting on that to offset the..."

Clear pricing for some customers. Some reviewers say the estimate covered pricing and payment options in a straightforward way, which helped them understand the offer before moving forward. Representative review excerpt: "Our first appointment we met Lee and Carey, who handled the estimate, they were very professional, well organized, detailed and informative of our options, down to pricing, payment options and..."

Savings and incentives explained well. A few customers report that the company identified incentives or savings opportunities that improved the overall value of the project. Representative review excerpt: "Not only did the bid come in lower, but they also identified manufacture incentives which the other company was keeping hidden."

Communication is a clear pain point in the review set. Reviewers do mention flexible scheduling and courteous service in some cases, but many others describe slow responses, missed follow-up, and confusion about who was handling the job.Solar.com's composite of published customer feedback, not a customer quote

Slow follow-up and handoff issues. Other reviewers report delays in callbacks, repeated contact attempts, and uncertainty about next steps when problems came up. Representative review excerpt: "But what made me write this review was i called about twice to the front desk "

Responsive and courteous for some jobs. Some reviewers say the team was flexible, communicative, and easy to work with during scheduling and service visits. Representative review excerpt: "I have worked with Mediterranean for the last two years and they always provide great service, flexible scheduling and communication and very courteous service man."

Good explanations during service. Several customers describe technicians who answered questions and kept them informed while the work was underway.

Timeline feedback is mixed. Some reviewers say appointments were prompt and crews arrived on time, but others describe delays, missed arrivals, and permit or inspection-related frustration.Solar.com's composite of published customer feedback, not a customer quote

Delays and no-shows reported. Complaints focus on missed appointments, long waits, and situations where customers felt they had to chase the company for basic schedule updates. Representative review excerpt: "After they failed to show up on time, I trusted my gut to call someone else, and I am patting myself on the back for doing so."

Prompt scheduling in some cases. Several reviewers say installs were scheduled quickly or that the team showed up on time and got to work without delay. Representative review excerpt: "To alleviate some of the stress from closing escrow, construction, and the move - he had me scheduled for an installation 48 hours after we had completed the agreement."

On-time arrivals praised. Some customers specifically note that crews arrived when expected and stayed on task. Representative review excerpt: "They arrived on time and went right to work."

Workmanship and cleanup draw more praise than the lower-scoring categories, though issues are still present. Many reviewers describe professional crews, good cleanup, and solid installation execution, while a smaller set reports performance problems or installation mistakes that needed attention later.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and cleanup. Reviewers often describe the installation crew as courteous, professional, and careful about cleanup and follow-through on the jobsite. Representative review excerpt: "Any concerns I had were immediately addressed and the install crew was kind, courteous, and professional."

Good overall installation experience. Some customers say the crew handled complex installs well and left them satisfied with the finished work. Representative review excerpt: "They removed and re-installed my solar panels (I was having the roof replaced), they replaced my attic insulation, my heater, and my air conditioner."

Installation errors and performance problems. Complaints include equipment issues, underperformance, and reports of work that later appeared to be incomplete or incorrect. Representative review excerpt: "The installers forgot to charge the condenser so my summer DWP bill was 40% more in kwh, 532 kwh."

Post-install feedback is mixed, with meaningful praise for systems that performed well and some ongoing support experiences that were positive. At the same time, reviewers describe unresolved service issues, disputes about whether problems were addressed, and frustration when follow-up did not meet expectations.Solar.com's composite of published customer feedback, not a customer quote

Systems performing well after install. A number of reviewers say their system has continued working well after installation and that performance matched what they were told to expect. Representative review excerpt: "I was very satisfied with Lee and Mediterranean Air and the system is working exceptionally well."

Helpful service on some repairs. Some customers report positive experiences with repair visits and say the company was a reliable contact when issues came up later. Representative review excerpt: "My first experience with them was when I needed to have a heater repaired during a cold snap."

Support disputes after turn-on. Complaints include service disagreements, repeat problems, and customers feeling that their concerns were not fully resolved after installation. Representative review excerpt: "The tech, Curtis argued the system is working perfect and that she must have not noticed the difference before."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.