Sales & proposal integrity
Sales Integrity7.4/10
Reviewers mostly describe clear proposals, accurate pricing, and smooth handling of permitting and related details. A small number of complaints point to inaccurate quotes, unclear savings or credit handling, and pushy or rude sales outreach.Solar.com's composite of published customer feedback, not a customer quote
Accurate pricing and straightforward proposals. Many reviewers say the quoted price matched the final outcome and that the company handled the proposal process in a clear, practical way. Some also describe the estimate as realistic and the overall job as being completed on the terms discussed. Representative review excerpt: "Gets the job done right and at the price quoted."
Permit and detail handling. Several reviews mention that permitting and related coordination were handled smoothly, including follow-through on approval steps and site details. These comments frame the sales process as organized rather than confusing. Representative review excerpt: "They also replaced all of the tiles that were broken during installation and took care of getting the city building and fire departments approvals."
A few quote and outreach complaints. A small set of reviewers report inaccurate quotes, mismatched assumptions about credits or savings, and sales outreach that felt aggressive or unprofessional. Representative review excerpt: "Their communication was awful and the quote I received was not accurate on 2 different occasions."
Price & financing transparency
Price Transparency6.9/10
A smaller number raise concerns about financing costs, payment handling, or surprise-related clarity around the buying process.Solar.com's composite of published customer feedback, not a customer quote
Pricing pricing reported. The overall pattern suggests many customers felt the pricing stayed within the originally discussed range.
Financing options can be a concern. A few reviewers say financing terms did not feel favorable, or that payment and paperwork expectations were not explained clearly at the start. These comments suggest that financing transparency is an area with some inconsistency. Representative review excerpt: "Finally, I do want to note that I did a cash purchase as I found the financing options for solar panels to be a rip off from my bank to..."
Some customers found financing workable. Other reviewers describe the financing process as accessible through a lender they trusted and say the numbers were presented in a way that felt realistic. That points to a mixed but mostly acceptable experience for price communication. Representative review excerpt: "Mega Power is an approved installer for our credit union, so we were able to get very competitive financing through a lender we trust."
Communication & coordination
Communication7.4/10
Most reviewers describe responsive communication, helpful coordination, and steady updates through the project. The main complaints focus on poor responsiveness, inconsistent information, or feeling ignored after payment.Solar.com's composite of published customer feedback, not a customer quote
Responsive and helpful updates. Many reviewers say the team answered calls, kept them updated, and helped move the project forward with limited friction. Several describe the main contact as knowledgeable and responsive across the install process. Representative review excerpt: "From our initial meeting up through the final inspection and approval by both the City and permission to operate from Southern California Edison, Gary was knowledgeable, professional and responsive."
Project coordination stayed on track. Some customers report that the company coordinated early steps well, including working around timing needs and staying available for questions. These reviews present the communication style as hands-on and organized. Representative review excerpt: "This is my second install with Mega Power, I recently purchased a new home and before I even got the keys I reached out to Gary and he helped get..."
Inconsistent follow-through in complaints. A handful of reviewers describe poor communication, inaccurate information, or difficulty getting a response after the job was paid for. Those reports suggest follow-through can weaken once a project is underway or completed. Representative review excerpt: "But my complain is towards the company, as once the amount was paid, the "
Timeline reliability
Timeline Reliability7.7/10
Reviewers mostly describe projects that moved on schedule or even ahead of plan, including permitting and installation steps. There is one complaint about a delay in getting the system functioning after installation, but it appears to be uncommon in the reviewed set.Solar.com's composite of published customer feedback, not a customer quote
Projects often finished on schedule. Many reviewers say installation and permitting moved quickly, with some noting the system was completed in a single day or earlier than expected. This is the strongest recurring theme in the timeline feedback. Representative review excerpt: "Just like my previous system everything went flawlessy from the design to permits to the install of my 10.8kW system that was completed in just one day."
Permitting and activation were usually smooth. Several customers report that permit handling and utility-related steps were managed without major delay. These reviews suggest the company generally kept the project moving through the administrative stages. Representative review excerpt: "They handle the permitting in a painless way, and even went to the store to match paint for the siding of our house to keep everything looking good."
One activation delay complaint. One reviewer says the panels were installed on time but the system still was not functioning months later. That complaint stands out, though it is not a common pattern in the available reviews. Representative review excerpt: "Panels were installed within a weeks time as promised, but since then it's been close to 3 months, and I'm still waiting for my solar panels to function."
Workmanship & site care
Workmanship8.1/10
Reviewers mostly describe professional crews, good installation quality, and careful cleanup or repair when issues came up. Complaints are rare, but one review raises concern about whether the proposed system sizing or expectations were realistic.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Many reviewers describe the work as professional and well done, with strong satisfaction around the finished installation. Some also returned for additional work later, which supports the impression of solid workmanship. Representative review excerpt: "Amazing service and professional quality of work."
Site cleanup and repairs. Several reviews mention that broken tiles or other install-related issues were repaired and that the crew took care of the property during and after the job. These comments point to good site care. Representative review excerpt: "They also replaced all of the tiles that were broken during installation and took care of getting the city building and fire departments approvals."
A single workmanship-related concern. One reviewer raises concern about how realistic the sizing or savings estimate was for the project. That comment is isolated, but it suggests occasional friction between expectations and the final design. Representative review excerpt: "His was only estimate through on-line energy market place (owned by an multinational conglomerate) that gave realistic estimate how many panels I could realistically install and what percent of my..."
Long-term support & performance
Long-Term Support7.6/10
Reviewers generally describe solid post-install support, including fast repairs and satisfactory system performance after turn-on. A small number mention problems with equipment or system output after installation, but these complaints are limited.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install support. Several reviewers say the company responded quickly when equipment needed attention and handled repair follow-up effectively. These accounts suggest decent support after the initial install. Representative review excerpt: "They came out fast and repaired the damaged equipment."
Good system performance experiences. Many customers describe their systems and battery setups as working well after installation and say the design and installation met expectations. The overall tone is positive on production and system operation. Representative review excerpt: "Gary and his team did an outstanding job installing our solar panels and battery system."
Occasional post-install issues. One reviewer reports a performance issue months after installation, saying the system was not operating at full potential. This appears to be a rare complaint rather than the dominant pattern. Representative review excerpt: "Even more, about 7 months after the install, the readings from the system were inaccurate and causing the system to not work at its full potential."
How this is built: category scores and summaries weigh the company's full published rating record (59 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.