Mega Solar Reviews

Reviewers mostly describe the sales process as clear and informative, with several saying the team took time to explain the system and answer questions before they decided. Complaint volume is very light in this category, so the feedback is predominantly positive rather than mixed.Solar.com's composite of published customer feedback, not a customer quote

Clear, educational sales conversations. Reviewers say the team explained solar concepts and proposal details in a way that helped them understand what they were buying. Several mention feeling informed before signing. Representative review excerpt: "We didn't know much about solar but the team really took the time to explain every aspect of solar power in our first appointment in a way that was interesting..."

Helpful early guidance. Some reviewers report that Moe and the sales team shared the information needed to make a decision, and that the proposal matched expectations once the system was installed. Representative review excerpt: "I would like to start with thanking Moe who shared with us all the info we needed to decide on purchasing our solar system."

Reported results matched expectations. A few reviewers connect the sales discussion to later system performance, saying the system produced as described or better than the original estimate. Representative review excerpt: "installers were awesome and got job done in a few days, system is up and running and out producing Moe's original estimate of production."

Feedback on pricing and financing is mixed-to-positive.Solar.com's composite of published customer feedback, not a customer quote

Pricing pricing and savings claims. Positive reviews say pricing felt reasonable and that the solar setup helped lower electricity costs. These comments suggest many customers felt the value proposition was clear. Representative review excerpt: "Their prices were extremely competitive and their staff was very friendly."

Clear cost expectations for some buyers. Some reviewers describe the company as straightforward about the expected financial benefit, including bill savings and system output relative to estimates. Representative review excerpt: "I highly recommend this company if you are trying to save money on your electric bill."

Refunds, repairs, and surprise charges. Complaint reviews mention difficulty getting money back, a repair fee that was not easily resolved, and cases where a customer received a much larger utility bill after an inverter stopped working. Representative review excerpt: "Don't act like you don't know me Grojean is the last name you have all my info but refuse to return my money unless I sign a bs contract you..."

This is one of the weaker areas in the review set. While some customers say the team was responsive and guided them through the process, more reviewers describe missed calls, unreturned emails, slow follow-up, and unclear ownership once issues came up.Solar.com's composite of published customer feedback, not a customer quote

Hard to reach after sale. Complaint reviews repeatedly describe calls and emails going unanswered, with some customers saying they struggled to get updates or a clear response once they needed help. Representative review excerpt: "No one ever answers the phone unless you are a new customer and they don't reply to emails."

Responsive for some projects. Several reviewers say the team answered questions thoroughly and communicated each step of the process from survey through permits and installation. Representative review excerpt: "The team was very responsive from start to finish and answered all my questions thoroughly."

Guidance through the process. Some customers report being walked through the solar process carefully, with questions answered in a way that made the project easier to follow. Representative review excerpt: "I didn't know much about the process going in but they guided me throughout and answered what seemed like a thousand questions I had for them."

Schedule performance is uneven. Some reviewers report fast installs and helpful coordination with city inspections, but others describe long delays, no-shows, and projects that stretched much longer than expected.Solar.com's composite of published customer feedback, not a customer quote

Some installs finished quickly. Positive reviews say crews completed installation in a day or a few days once approvals were in place, and some customers felt the process moved efficiently. Representative review excerpt: "When we received approval from the building department to go ahead with my install, their installation crew came out and completed the install in a day and half."

Help with permits and inspections. Reviewers also mention the company staying involved through city inspection and permit steps, which helped keep certain projects moving. Representative review excerpt: "They were with us every step of the way through the inspection of the city and they really facilitated it."

Delays and missed appointments. Complaint reviews describe long project timelines, scheduling delays for inspections or troubleshooting, and occasional no-shows when customers expected a visit. Representative review excerpt: "We are up to a point they scheduled an inspection 2 weeks ago and where suppose to show up but again no show and finally emailed they and just comes..."

Most workmanship feedback is positive, with reviewers praising the crew’s professionalism, roof navigation, and cleanup. Still, a smaller set of complaints mentions roof damage, nonworking panels, and other installation problems that required follow-up.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and clean installs. Many reviewers say the installers handled difficult roofs carefully, kept conduit neat, and finished the job with visible attention to site presentation. Representative review excerpt: "they also went the extra mile to route the conduit so it didn't show outside, and navigated my steep roof, they came exactly when they were supposed to, got the..."

Quick installation once approved. Some customers report that installation was completed promptly after permits or building approval, and that the crew delivered a clean final result. Representative review excerpt: "When we received approval from the building department to go ahead with my install, their installation crew came out and completed the install in a day and half."

Installation problems reported by some customers. Complaint reviews mention roof leaks, water damage, and systems with panels not working as installed, which suggests quality issues appeared in a minority of projects. Representative review excerpt: "They botched the installation and completely destroyed the integrity of our roof, causing severe water damage inside the house from rain."

Post-install feedback is mixed and leans cautious. Some reviewers say their systems have performed well for years and that service was helpful when they called in, but many complaints focus on systems going offline, limited monitoring access, and slow warranty or repair support.Solar.com's composite of published customer feedback, not a customer quote

Service and repair follow-through concerns. Complaint reviews describe systems going offline, unresolved repair requests, and difficulty getting login access or service responses after the system was already running. Representative review excerpt: "They also continue to refuse to give me the login information so that I can even see how the system is operating myself."

Strong long-term output for some owners. A portion of reviewers say the system kept working well over time and continued producing as expected years after installation. Representative review excerpt: "It's been working for us for a good few years, and even though equipment is no longer consider to be top of the line, but It's performance is flawless."

Helpful support in some service cases. Some customers report that support staff checked their system or responded to performance concerns, which gave them confidence in the service relationship. Representative review excerpt: "I called mega solar to come and check my system if it's fully producing, I noticed that the light in my inverter was blinking, I called customer service , they..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.