Michael and Sun Solar Reviews

Reviewers generally describe the sales process as clear, patient, and willing to refine proposals to fit customer needs. The main theme is strong proposal guidance, with one isolated complaint in the evidence set.Solar.com's composite of published customer feedback, not a customer quote

Proposal refinement. Reviewers say the team listened carefully, adjusted designs multiple times, and responded quickly during the proposal stage. Representative review excerpt: "They listened carefully to our needs both present and future, came up with a proposal which we tweaked several times, and were always available with a quick response (both pre..."

Transparent guidance. Customers describe the sales approach as honest and comprehensive, with guidance that sometimes included steering people to reconsider whether the system made sense for them. Representative review excerpt: "Easy to work with, honest, comprehensive, communicative and very professional."

Rare critique. One reviewer offered a critical note, indicating that expectations around the sales experience did not fully match their standards. Representative review excerpt: "Bear in mind that I am a retired electrical contractor and am hard to please."

There are no substantive complaint patterns in the evidence set, but the score suggests this topic is somewhat less consistent than the strongest categories.Solar.com's composite of published customer feedback, not a customer quote

Clear pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "We are very happy with our solar installation and price."

Financing help. Customers report that the team guided them through financing steps, including program-based financing, in a way that felt manageable. Representative review excerpt: "William guided us through the process of financing with the Sonoma County Energy Independence Program."

Reviewers consistently describe strong communication, with frequent updates, quick responses, and clear coordination across sales, design, installation, and account support. This is one of the most consistently praised areas in the review set.Solar.com's composite of published customer feedback, not a customer quote

Frequent updates. Customers say they were kept informed throughout the project and that communication stayed clear from start to finish. Representative review excerpt: "The team kept us informed every step of the way, and their communication was clear and consistent throughout the entire process."

Responsive team. Reviewers report that the team was quick to respond and willing to work through revisions and questions during the process. Representative review excerpt: "They listened carefully to our needs both present and future, came up with a proposal which we tweaked several times, and were always available with a quick response (both pre..."

Coordinated handoffs. Some reviewers note that sales, design, installation, finance, and account management worked together in a professional way. Representative review excerpt: "The team (from sales, design, and installation to account management and finance) was very professional and capable."

Most reviewers describe the permitting and activation process as handled professionally, with the company taking ownership of approvals and inspections. The score is slightly below the strongest categories because timeline challenges do appear in the evidence, even though complaints are limited.Solar.com's composite of published customer feedback, not a customer quote

Permitting handled. Reviewers say the team managed permits and inspections for them and handled those steps professionally. Representative review excerpt: "Handled all permitting and inspection in a extremely professional manner."

Project ownership. Customers describe the team as organized across the planning and finance stages, with good follow-through on process steps. Representative review excerpt: "The team (from sales, design, and installation to account management and finance) was very professional and capable."

Planning delays noted. At least one reviewer described back-and-forth during the planning phase, suggesting that schedules can become slower when designs need more iteration. Representative review excerpt: "This latest project came with some timeline challenges during the planning phase, with quite a bit of back and forth over plans and schematics."

Install quality is described positively overall, with reviewers praising professionalism, attention to detail, and careful work on site. The evidence does not show a broad complaint pattern about cleanup or damage.Solar.com's composite of published customer feedback, not a customer quote

Professional crew. Customers say the installation crew was professional, clean, and thorough during the work. Representative review excerpt: "When our installation day came, 3 of the staff showed up and they were very clean, professional, and thorough in completing the installation over the course of two days."

Attention to detail. Reviewers also describe the finished work as carefully executed, with good attention to detail from the team. Representative review excerpt: "Overall, we’re very happy with the outcome and grateful for Michel and the Sun Solar team's professionalism and attention to detail."

Quality materials and execution. Some reviewers connect the site experience with strong overall workmanship, including solid guidance and quality installation. Representative review excerpt: "You will definitely get what you pay for: expert guidance in designing the system, top of the line solar panels and batteries, quality installation, and the integrity to stay the..."

Post-install feedback is generally favorable, with reviewers mentioning good product support, satisfaction with system performance, and confidence in the installed equipment. The review set does not show a broad pattern of service problems after activation.Solar.com's composite of published customer feedback, not a customer quote

Product support. Reviewers describe post-install support as helpful and service-oriented. Representative review excerpt: "Amazing product support and service."

Satisfied with performance. Customers say they are happy with their solar and battery systems after the install. Representative review excerpt: "We love our solar and battery system."

Equipment confidence. Some reviewers mention strong guidance on system design and quality components as part of their long-term experience. Representative review excerpt: "You will definitely get what you pay for: expert guidance in designing the system, top of the line solar panels and batteries, quality installation, and the integrity to stay the..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.