Michael & Sun Solar Reviews

Reviewers generally describe the sales process as thoughtful and responsive, with proposals adjusted to fit site needs and back-and-forth handled professionally. The main caution is that there is at least one complaint in the corpus, so expectations around proposal detail and fit should still be reviewed carefully.Solar.com's composite of published customer feedback, not a customer quote

Needs-based proposals. Reviewers say the team listened carefully, revised proposals when needed, and helped shape system designs around present and future needs. Representative review excerpt: "They listened carefully to our needs both present and future, came up with a proposal which we tweaked several times, and were always available with a quick response (both pre..."

Flexible design adjustments. Some reviewers report that design changes were handled smoothly and incorporated into the contract price without added friction. Representative review excerpt: "And when we needed an adjustment to the design to maximize our solar collection, they came up with a plan and made that correction as part of our contract price."

Watch the details. There is a small amount of critical feedback in this area, suggesting that a few customers were more demanding about the sales experience and proposal expectations. Representative review excerpt: "Bear in mind that I am a retired electrical contractor and am hard to please."

Feedback on pricing and financing is mostly positive, with reviewers describing clear pricing and helpful guidance through financing steps. The corpus does not show a broad pattern of cost complaints, but the score suggests customers still value confirming the final price, financing terms, and any incentive timing up front.Solar.com's composite of published customer feedback, not a customer quote

Clear pricing experience. Reviewers describe a recurring pattern in this area. Representative review excerpt: "We are very happy with our solar installation and price."

Financing help. Some customers report receiving guidance through financing programs, which they found helpful during the process. Representative review excerpt: "William guided us through the process of financing with the Sonoma County Energy Independence Program."

Contract-price adjustments. One reviewer says a design adjustment was completed within the original contract price, which supports a positive view of pricing transparency. Representative review excerpt: "And when we needed an adjustment to the design to maximize our solar collection, they came up with a plan and made that correction as part of our contract price."

Reviewers consistently describe strong communication, with quick responses, clear updates, and steady coordination across sales, design, finance, and installation. Because complaints are rare in this category, the overall picture is strongly positive.Solar.com's composite of published customer feedback, not a customer quote

Clear ongoing updates. Reviewers say the team kept them informed throughout the process and communicated in a clear, consistent way. Representative review excerpt: "The team kept us informed every step of the way, and their communication was clear and consistent throughout the entire process."

Quick responses. Some reviewers report that the team was readily available and responsive during proposal and planning discussions. Representative review excerpt: "They listened carefully to our needs both present and future, came up with a proposal which we tweaked several times, and were always available with a quick response (both pre..."

Cross-team coordination. Customers also describe smooth handoffs across different parts of the project, including sales, design, installation, account management, and finance. Representative review excerpt: "The team (from sales, design, and installation to account management and finance) was very professional and capable."

Timeline feedback is generally favorable, especially around permitting and inspection handling.Solar.com's composite of published customer feedback, not a customer quote

Permit handling. Reviewers say the company handled permits and inspections professionally and took ownership of the administrative steps. Representative review excerpt: "Handled all permitting and inspection in a extremely professional manner."

Project stayed on track. Some customers report that the team completed the job when promised and managed the process without obvious scheduling issues. Representative review excerpt: "They got the job done when they said they would and their price was very competitive."

Planning back-and-forth. One reviewer describes timeline challenges during the planning phase, with repeated revisions to plans and schematics before moving ahead. Representative review excerpt: "This latest project came with some timeline challenges during the planning phase, with quite a bit of back and forth over plans and schematics."

Reviewers consistently praise the crew’s professionalism, attention to detail, and installation quality. The category is strongly positive overall, with only limited room for caution around the normal need to verify site specifics and inspection follow-through.Solar.com's composite of published customer feedback, not a customer quote

Professional install crews. Customers describe installation crews as clean, professional, and thorough during the work on site. Representative review excerpt: "When our installation day came, 3 of the staff showed up and they were very clean, professional, and thorough in completing the installation over the course of two days."

Attention to detail. Reviewers say the team showed strong care in completing the job and delivering a high-quality outcome. Representative review excerpt: "Overall, we’re very happy with the outcome and grateful for Michel and the Sun Solar team's professionalism and attention to detail."

Complete the work. One review references a project that had already been started elsewhere and was then completed by this company, which underscores the importance of clear site responsibility. Representative review excerpt: "My project had been started by a company that did not complete the work and went out of business."

Post-install feedback is one of the strongest areas, with reviewers describing solid system results, useful support, and responsive service after the project was finished. The available reviews are very favorable, and complaints are rare in the analyzed corpus.Solar.com's composite of published customer feedback, not a customer quote

Strong product support. Customers report receiving helpful product support and service after installation. Representative review excerpt: "Amazing product support and service."

Good system outcomes. Reviewers say they are happy with their solar and battery systems and view the end result positively. Representative review excerpt: "We love our solar and battery system."

Design for performance. Some reviewers note that the system was designed with panels and batteries selected to support the home’s needs over time. Representative review excerpt: "You will definitely get what you pay for: expert guidance in designing the system, top of the line solar panels and batteries, quality installation, and the integrity to stay the..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.