Modernize Construction Reviews

Reviewers mostly describe the sales process as clear, helpful, and aligned with their needs. A small number of comments suggest expectations around system outcomes or setup details were not fully aligned for every customer, but that pattern appears limited in the review set.Solar.com's composite of published customer feedback, not a customer quote

Helpful system guidance. Reviewers say the sales team explained options well and helped them choose a system that fit their situation. Several also describe the overall process as organized from the first conversation through installation. Representative review excerpt: "Eric from Modernize Power did a fantastic job during the sales process, ensuring we got the right system for our needs."

Smooth handoff into install. Some reviewers report that the sales stage flowed cleanly into the rest of the project, with expectations staying consistent as the job moved forward. Representative review excerpt: "Their whole team from the initial sales to the installation through to the final inspection was seamless."

Expectation mismatch for one reviewer. One reviewer described a disconnect between the intended solar outcome and what was delivered, suggesting that project expectations were not fully aligned in that case. Representative review excerpt: "The whole purpose of the solar was to ensure we were completely independent from the grid in terms of net energy production, especially since we are planning for a battery..."

The limited pricing feedback is mostly positive, with reviewers saying pricing and process details were explained clearly. Because only a small number of reviews address this area, the evidence is thinner than in the installation and communication categories.Solar.com's composite of published customer feedback, not a customer quote

Clear explanation of costs. Reviewers say the team took time to explain the process and helped make cost-related details easier to understand. No substantive complaint pattern appears in the available pricing reviews. Representative review excerpt: "Eric Caldwell did an amazing job explaining everything to us about the solar panel process."

Upfront discussion of cost factors. One reviewer reports that the team was direct about project cost considerations tied to code work and utility coordination, which helped set expectations. Representative review excerpt: "Eric was always up front about the reality of the cost and timeline in having to bring underground cables up to code and having to work with SMUD to make..."

Reviewers generally describe responsive communication and organized coordination across sales, office staff, engineers, and installers. A smaller number of comments point to delays or follow-up gaps, so the category reads as positive overall but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Responsive office follow-up. Reviewers say office staff walked them through the process and stayed responsive from agreement through the final steps. This is one of the more consistently praised parts of the customer experience. Representative review excerpt: "The office staff was very responsive and walked me through the process from the first day I signed the agreement for installation to the last day where I was given..."

Seamless team handoffs. Several reviewers describe the handoff between sales, engineering, and field crews as seamless, with the project staying coordinated across stages. Representative review excerpt: "From our first conversation with Sales, to the project completion with the engineer and techs, the process was seamless; they even took the pain of permitting, which in itself is..."

Delayed quote follow-up. One reviewer says they had to ask multiple times for a quote and were told it would arrive days later by email, which points to a communication gap in that case. Representative review excerpt: "I called Modernized Power a third time and asked for a quote again and was told a quote would be sent 5 days later in email."

Most reviewers describe the project timeline as steady and well managed, including permits and final steps. There is still one complaint about follow-through in the activation phase, so timing appears generally reliable but not perfect.Solar.com's composite of published customer feedback, not a customer quote

Install stayed on schedule. Reviewers say crews worked late when needed to keep the job moving and finish on schedule. That suggests strong attention to timeline management on active projects. Representative review excerpt: "Nick and his crew did a great job with the install, working well into the evening to make sure everything was on schedule and done right."

Permitting handled as part of the process. Some reviewers report that the team managed permitting and related steps smoothly, reducing the burden on the customer. Representative review excerpt: "From our first conversation with Sales, to the project completion with the engineer and techs, the process was seamless; they even took the pain of permitting, which in itself is..."

One follow-up concern. One reviewer’s comment reflects a concern around post-install timing and next-step coordination, indicating that the final stage did not feel fully resolved in that case. Representative review excerpt: "On the day of the final inspection I asked for a quote in regards to an option to make the generator less noisy."

Workmanship is the strongest theme in the review set. Reviewers consistently describe the crews as professional, careful, and thorough, with no material complaint pattern appearing in this category.Solar.com's composite of published customer feedback, not a customer quote

Professional installation crews. Reviewers describe the on-site teams as professional and polite during roof work, battery work, and related installation tasks. Representative review excerpt: "From the on-site visit to the roof work and battery install, it was a professional job."

Careful, high-quality work. Multiple reviewers say the crews worked hard to get the job done correctly and on schedule, reinforcing a strong workmanship impression. Representative review excerpt: "Nick and his crew did a great job with the install, working well into the evening to make sure everything was on schedule and done right."

Well-organized field process. Some reviewers also point to a precise, orderly approach from the broader team, with the installation process described as well managed from start to finish. Representative review excerpt: "Their whole team from the initial sales to the installation through to the final inspection was seamless."

Post-install feedback is mostly positive, with reviewers saying their systems are producing power and that promises were followed through. Still, a couple of comments raise concerns about follow-up support and whether performance expectations were fully met after activation.Solar.com's composite of published customer feedback, not a customer quote

Early performance feedback is positive. Reviewers say their new solar and battery systems are meeting day-to-day needs and providing backup support. That suggests a solid start for system performance in the available feedback. Representative review excerpt: "Our new solar and battery system is in the early days, but we produce what we need, store energy for the night, and have backup protection."

Promises followed through. Some reviewers report that the team followed through after installation and delivered on what had been discussed during the project. Representative review excerpt: "They followed though with every promise, rare these days in the construction/service industry."

Support concerns after install. A small number of reviewers describe difficulty getting the post-install support they expected, suggesting that service after turn-on was less consistent than the installation experience. Representative review excerpt: "I told the person that I have been working with this entire time, since September 17, 2024, that I called Generac and was referred to other dealers."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.