Modernize Remodeling Reviews

Reviewers give mixed feedback on the sales experience. Positive comments focus on detailed explanations, clear project overviews, and quote appointments, while complaints center on pressure, unclear expectations, and concerns about pricing clarity.Solar.com's composite of published customer feedback, not a customer quote

Pressure and pricing concerns. Other reviewers describe pushy sales tactics and say they did not feel they had enough room to compare prices or fully understand what they were signing up for. Representative review excerpt: "As a starting point for a remodel you have to live with, this company was pushy, doesn't give you opportunity to compare prices and I felt the rep was trying..."

Detailed walkthroughs. Some reviewers say representatives explained the project in detail from start to finish and helped set up quote appointments in a straightforward way. Representative review excerpt: "They went over, in detail, of how the whole project was going to go from start to finish."

This category trends negative overall because complaints outnumber praise. Reviewers sometimes mention help with financing and adapting to unexpected issues, but more often they report concerns about high pricing, unclear invoice breakdowns, deposits or loan terms, and incentive timing.Solar.com's composite of published customer feedback, not a customer quote

High costs and limited breakdowns. More commonly, reviewers report very high prices, missing itemized cost detail, and frustration over loan or incentive timing. Representative review excerpt: "they did a thorough job, but I was charged a VERY high price with no breakdown for materials and labor."

Unexpected charges. Some reviewers also say they learned of costs after the fact or felt separate pricing would have been cheaper, which added to concerns about transparency. Representative review excerpt: "I cannot tell you how upset me and my brothers were when we found out how much they charged her for a roof and panels."

Financing help in some cases. A few reviewers say the team helped with financing and worked through unexpected issues to keep projects moving. Representative review excerpt: "Every unexpected problem we've run into, they've been able to adapt and get us the work we need, the approvals and financing it takes to make it all happen, and..."

Feedback on communication is split. Many reviewers describe responsive project managers, helpful coordination, and smooth handoffs, but a meaningful set of complaints says calls and emails went unanswered or that key details were not shared early enough.Solar.com's composite of published customer feedback, not a customer quote

Responsive project management. Some reviewers say project managers stayed on top of the work, kept things moving, and helped handle approvals and financing along the way. Representative review excerpt: "Tom the project manager was on the ball he made sure that we were happy with all the projects."

Unresponsive follow-up. Other reviewers report difficulty getting callbacks or email replies when issues came up after the job was underway. Representative review excerpt: "They are not responsive to phone calls."

Timeline feedback is mixed, with more positive than negative mentions but enough complaints to matter. Reviewers often describe timely completion and smooth processes, while others report permit delays, inspection problems, and slow activation.Solar.com's composite of published customer feedback, not a customer quote

Timely projects for some customers. Several reviewers say their projects were completed in a timely manner and that the overall process felt smooth or quick. Representative review excerpt: "modernize remodeling did a wonderful job at my Roof i'm very satisfied with the project and the process was really smooth and quickly."

Permit and inspection delays. Other reviewers describe delays tied to permits, failed inspections, and repeated scheduling problems before activation could happen. Representative review excerpt: "They came installed the panels HOWEVER they kept putting off the permit ."

Workmanship receives a somewhat better mix than the lower-rated categories, but it is not uniformly positive. Many reviewers praise professional crews and cleanup, while a smaller set reports installation defects, inspection-related issues, or site-care concerns.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and cleanup. Reviewers often say the crews were professional and polite and that they cleaned up after the work was finished. Representative review excerpt: "Work was done in a professional manner and the workers were polite and cleaned up after the themselves."

Installation defects reported. Some reviewers describe problems such as cracked materials, grout loss, mold, or other workmanship issues after completion. Representative review excerpt: "Now the tiles are losing grout, the bench is cracked, some panels are cracked and there is the presence of mold."

Concerns about subcontracted work. A few reviewers also say underlying work was not handled as expected and raised concerns about whether damaged materials were replaced properly. Representative review excerpt: "The contractor that modernize remodeling hired didn't plank (they didn't want to pay for plywood after they stated in the contract they'd replace any and all damaged underlying wood) properly."

Post-install support is a weak spot in the review set. A few reviewers mention warranty follow-up and good results from completed projects, but others say service is difficult to get after payment or that they were left waiting for help when issues arose.Solar.com's composite of published customer feedback, not a customer quote

Warranty follow-up in some reviews. Some reviewers say the company followed up on warranty-related fixes or that completed projects were performing well. Representative review excerpt: "Since getting a lifetime warranty cool life paint this company is going to look at a little fix on the paint for me."

Limited service after completion. Other reviewers report that getting help after payment was difficult and say they felt on their own when problems came up. Representative review excerpt: "Once they have your money do not expect any sort of customer service to make things right, you are on your own."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.