Sales & proposal integrity
Sales Integrity6.7/10
Reviewers generally describe the sales and proposal process as clear and straightforward, with several noting easy quoting and helpful explanations. At the same time, the score sits in mixed territory, so the overall read is positive but measured rather than uniformly strong.Solar.com's composite of published customer feedback, not a customer quote
Clear, easy quoting. Reviewers say getting a quote felt simple and the process was explained in a way that reduced uncertainty about what to expect. Representative review excerpt: "Solar Clean, and it couldn't be easier to get a quote, you give them your address, they check the satellite view in Google (my guess) voila a price, which I..."
Helpful explanation from owner. Some reviewers report that the owner personally walked them through the process and followed up with before-and-after photos. Representative review excerpt: "The owner personally came and explained the proceedure and sent before and after pictures."
Price & financing transparency
Price Transparency6.9/10
Reviewers mostly describe pricing as reasonable and the value proposition as clear, especially when the work was presented as convenient. There is also at least one report that the final price felt high for the amount of time spent, so this category reads positive with a small amount of price sensitivity.Solar.com's composite of published customer feedback, not a customer quote
Reasonable for the service. Many reviewers say the pricing felt fair or reasonable for the convenience of having the work handled for them. Representative review excerpt: "The price is reasonable — especially as I don’t want to be the one crawling up on my house with a hose to wash my solar panels."
Some price sensitivity. A small number of reviewers felt the discounted price was still a bit high relative to the time involved and how the job was done. Representative review excerpt: "Even though they did discount the price, I just thought it was still a little pricy for the time it took and how the job was done."
Value tied to results. Some reviewers connect the cost discussion to perceived results, saying the service helped them feel better about the condition or performance of the system. Representative review excerpt: "I have 22 panels and post cleaning I see a 5-10% increase in my solar panels production."
Communication & coordination
Communication7.5/10
Reviewers consistently describe strong responsiveness, follow-up, and coordination. The feedback here is notably one-sided, with praise for timely replies and clear communication throughout the process.Solar.com's composite of published customer feedback, not a customer quote
Fast responses. Reviewers say the team responded quickly and, in some cases, was the first to reply with a proposal. Representative review excerpt: "Solar Clean send me a proposal within an hour but he was the only one to respond as well."
Good follow-up. Customers frequently report that communication stayed active through the project, with helpful follow-up and clear updates. Representative review excerpt: "Great follow up and communication."
On-time coordination. Reviewers also describe the scheduling and coordination as reliable, with visits happening on time or early. Representative review excerpt: "They are very responsive and always on time, if not early."
Timeline reliability
Timeline Reliability7.3/10
Reviewers generally report that scheduling and timing were handled smoothly. The available feedback emphasizes reliable appointments, low-friction coordination, and confidence in the team’s experience.Solar.com's composite of published customer feedback, not a customer quote
Easy scheduling. Some reviewers say appointments were scheduled cleanly and did not require them to be present onsite. Representative review excerpt: "He scheduled a time to come out and I didn’t even need to be there."
Experienced handling. Reviewers describe the team as knowledgeable and experienced, which helped the timeline feel organized and predictable. Representative review excerpt: "It was evident that they were experienced and knowledgeable in their field, which gave me peace of mind knowing that my solar panels were in good hands."
Workmanship & site care
Workmanship7.6/10
This category is strongly positive overall. Reviewers commonly describe fast, complete work with clean results, professional crews, and visible improvement after the service.Solar.com's composite of published customer feedback, not a customer quote
Clean, complete work. Reviewers say the cleaning was fast and complete, often with before-and-after photos showing the difference. Representative review excerpt: "Excellent customer service; the cleaning of my panels was fast and complete with before and after photos."
Good results after service. Customers report that panels looked much better afterward and, in some cases, stayed cleaner for a period of time. Representative review excerpt: "Great service and panels looked like new and have stayed mostly clean for a month now."
Efficient crew. Reviewers also describe the crew as working quickly and efficiently, with improved output noted afterward. Representative review excerpt: "They worked quickly and efficiently and my panel output was noticeably better after they finished cleaning the panels."
Long-term support & performance
Long-Term Support7.1/10
Reviewers mostly report helpful post-install support, including explanations, photos, and service that addressed system-related questions. A small number of mixed comments mention warranty-related uncertainty or lingering price concerns, but those appear limited relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-service explanations. Reviewers say the crew took time to explain what was happening with the system and provide useful information after the work was done. Representative review excerpt: "The crew was super helpful in explaining to me exactly what was going on with my solar system."
Improved efficiency. Some reviewers report that the cleaning increased efficiency or production after the service. Representative review excerpt: "I had not had my panels cleaned in a while, it definitely increased efficiency."
Warranty uncertainty. A small number of reviewers mention warranty-related uncertainty in follow-up situations. Representative review excerpt: "Hopefully we will get it replaced under warranty."
How this is built: category scores and summaries weigh the company's full published rating record (506 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.