Sales & proposal integrity
Sales Integrity5.8/10
Reviewers give mixed feedback on sales and proposal practices, with the limited evidence leaning negative. Complaints center on unclear expectations and concerns that the company pushed work customers did not think they needed, while there is little direct praise in this category.Solar.com's composite of published customer feedback, not a customer quote
Pressure and upsell concerns. Some reviewers say the sales approach felt focused on adding upgrades or extra electrical work rather than matching the scope to the home’s needs. Representative review excerpt: "They only want to upgrade and make money on you, sell you new electrical even though your system is running fine."
Unclear expectations. One reviewer says they felt the company did not respond well when they questioned what had been communicated by a representative, which suggests breakdowns in proposal clarity. Representative review excerpt: "After I filed complaint through BBB, the company tried to put blames on their contractors and instead of apologizing for the poor customer service, they said I misunderstood their rep?"
Subcontracted panel work. A separate review simply notes that Myers handled an electrical panel upgrade as a subcontractor, but it does not add enough detail to offset the complaint pattern. Representative review excerpt: "They did an electrical panel upgrade in Sherman oaks as a sub contractor for me."
Price & financing transparency
Price Transparency6.7/10
Feedback on pricing and financing is generally favorable, though not without some friction around payment and project handoffs. Several reviewers say charges were explained clearly or felt fair, while a smaller set reports problems tied to payment status, deposits, or incentive timing.Solar.com's composite of published customer feedback, not a customer quote
Clear charge explanations. Some reviewers say staff took time to explain what they were being charged for and kept pricing expectations clear during the job. Representative review excerpt: "Electricians are always respectful of my home, my time and go out of their way to make sure I understand what I am being charged for."
Fair pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Had Myers Electric rewire my entire 55+ year old home and not only were they the most competitive price, I was also impressed by the technician's friendly attitude, expertise and..."
Payment and timing issues. A smaller set of reviews raises concerns about payment, refunds, or getting connected after panels were installed, including comments tied to incentive timing and project completion. Representative review excerpt: "They have no problem putting solar panels up and taking your money and then not hook you up to the power company!"
Communication & coordination
Communication5.0/10
Communication is the weakest recurring theme in the review set. Positive comments mention responsive staff and smooth coordination on some jobs, but many reviewers describe missed callbacks, broken handoffs, and trouble reaching someone when the project stalled.Solar.com's composite of published customer feedback, not a customer quote
Missed callbacks and stalled projects. Other reviewers report trouble reaching the company, no-shows, or work that started and then stopped without clear updates. Representative review excerpt: "After first visit, they have not come back and wont return my calls."
Smooth coordination on some jobs. Several reviewers say the process was smooth, communication was good, and the team explained next steps clearly during installation or follow-up work. Representative review excerpt: "Communication was great, the process leading up to install was smooth, and once the actual install process arrived, it was quick and easy."
Responsive support when things went well. Some customers describe quick responses and helpful follow-through when they needed answers or a repair visit. Representative review excerpt: "And when I had a lil hiccup with my panels they had good response time, came out and fixed it immediately."
Timeline reliability
Timeline Reliability5.6/10
Reviews on timing are mixed, with many customers describing on-time arrivals and efficient installs, but a meaningful share reporting schedule slips and delayed inspections or activation. The main issues involve rescheduling, incomplete timelines, and waiting longer than expected for final steps.Solar.com's composite of published customer feedback, not a customer quote
On-time and efficient visits. Several reviewers say the crew arrived on time, worked efficiently, and completed the install faster than expected. Representative review excerpt: "The team was on time and super clean with everything they did."
Clear timing on some projects. A few customers describe a smooth lead-up to install and say the process moved quickly once work began. Representative review excerpt: "Communication was great, the process leading up to install was smooth, and once the actual install process arrived, it was quick and easy."
Delays in rescheduling and activation. Other reviewers report missed appointments, reschedules, or waiting a long time for final inspection or utility-related completion. Representative review excerpt: "Final inspection was scheduled today October 9th, 2 months after the install was done."
Workmanship & site care
Workmanship6.8/10
Workmanship and site care trend positive overall, with many reviewers praising professional crews, clean job sites, and solid installation quality. Even so, a few complaints point to roof-placement changes, inspection issues, or work that did not match the homeowner’s expectations.Solar.com's composite of published customer feedback, not a customer quote
Professional crews and clean sites. Many reviewers describe the installation crew as friendly, professional, and careful about leaving the work area tidy. Representative review excerpt: "The crew arrived on time, worked efficiently, and left everything clean and tidy."
Quality electrical and solar work. Customers also report successful panel installs, breaker replacements, and other electrical work completed with strong technical skill. Representative review excerpt: "They have installed solar panels, replaced the crummy main breaker that came with a track home build and has even replaced gfi plugs for me."
Placement and inspection concerns. A small number of reviews raise concerns about panel placement changes without approval or work that did not pass inspection cleanly. Representative review excerpt: "August 9th they came to finish the job but some of the panels were moved to a different part of the roof without my approval."
Long-term support & performance
Long-Term Support7.0/10
Long-term support and post-install performance are viewed favorably overall, with several reviewers saying the company responded quickly when systems needed help after turn-on. The main complaints involve delayed follow-up, difficulty reaching a contact, or unresolved finish-work issues after installation.Solar.com's composite of published customer feedback, not a customer quote
Same-day help after install. Some reviewers say the company sent help quickly when panels were not working correctly, and the issue was fixed the same day. Representative review excerpt: "Today I needed help with my panels because they weren't working correctly, someone was sent out same day to fix the problem."
Knowledgeable post-install service. Other customers describe technicians as knowledgeable, efficient, and able to answer questions clearly during follow-up service. Representative review excerpt: "Customer service was excellent, Technician was on time and had an answer for every question I asked."
Post-install follow-through gaps. A smaller group reports trouble getting follow-up help, including missed service visits or unfinished issues after the project was underway. Representative review excerpt: "The day of repair, hours go by and no one shows up, texted Myers and they told me "oh the tech called in sick"."
How this is built: category scores and summaries weigh the company's full published rating record, the most recent and most relevant review texts, and recurring feedback themes verified acrossYelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.