Sales & proposal integrity
Sales Integrity7.9/10
Reviewers largely describe the sales and proposal experience as clear, informative, and low pressure. They say representatives explained the process in simple terms and set expectations in a way that felt straightforward rather than pushy.Solar.com's composite of published customer feedback, not a customer quote
Clear, informative planning. Reviewers say the early sales conversations were helpful and easy to understand, with staff breaking down complex details in plain language. Representative review excerpt: "Ray the project manager is honest and breaks down the complexity in simple to understand language along with the software they have can really provide customer with good understanding of..."
Low-pressure approach. Multiple reviewers describe the team as knowledgeable without being pushy, and say questions were handled openly during the planning phase. Representative review excerpt: "Ray was super low pressure, REALLY knew his stuff, and always admitted if there was something he had to look up to confirm."
Strong upfront information. Some reviewers say the proposal process was more informative than they expected, which helped them feel comfortable moving forward. Representative review excerpt: "We had spoke with over 6 different solar companies and this one by far was the most informative."
Price & financing transparency
Price Transparency7.0/10
Reviewers mostly speak positively about pricing and financing communication, but this category is more mixed than the others. Praise centers on clear communication and strong system value, while a small number of complaints point to concerns around final pricing, deposits, refunds, or incentive timing.Solar.com's composite of published customer feedback, not a customer quote
Positive value experiences. Several reviewers report strong savings or favorable value from the system, and describe the buying experience as straightforward. Representative review excerpt: "My electric bills went from $300/mo to under $40/mo and I couldn't be happier with my system."
Helpful communication around costs. Reviewers also say the company was responsive and good at keeping them informed during the process, which helped with confidence around the purchase. Representative review excerpt: "We appreciate the hand holding and the good communication."
A few pricing concerns. There are some complaints about final price details, financing, or refund-related expectations, so this area is not uniformly praised. Representative review excerpt: "I was so happy with their work, that i ended up buying a solar system from them as well 👍🥇"
Communication & coordination
Communication8.4/10
Communication and project coordination are described very positively overall. Reviewers frequently mention responsive updates, clear handoffs, and strong ownership from the team throughout scheduling, permits, and installation. Complaints are rare in this category.Solar.com's composite of published customer feedback, not a customer quote
Responsive updates. Reviewers say questions were answered promptly and that communication stayed consistent from start to finish. Representative review excerpt: "Communication was fantastic, and they were prompt in responding to any questions I had along the way."
Transparent coordination. Several reviewers note clear communication around scheduling, permits, inventory, and pricing during the project. Representative review excerpt: "Throughout the project, their communication regarding inventory, scheduling, permits and pricing was transparent and responsive."
Strong team support. Reviewers also describe the field crews and support staff as highly helpful and organized during the project. Representative review excerpt: "Nationwide Sun of Rocklin, CA has the most amazing field employees and support staff you can imagine."
Timeline reliability
Timeline Reliability7.9/10
Reviewers generally describe the timeline as reliable, with projects moving through permits, inspections, and activation in a timely manner. The overall pattern is positive, and there are no broad complaint themes in this category.Solar.com's composite of published customer feedback, not a customer quote
Timely completion. Reviewers say installations were completed in a timely and professional manner, including systems that reached full power-up after permits were handled. Representative review excerpt: "They installed our new roof, solar panels, and battery in a timely and professional manner."
Smooth permit process. Several reviewers mention that scheduling, permits, and activation stayed organized and transparent across the project. Representative review excerpt: "Throughout the project, their communication regarding inventory, scheduling, permits and pricing was transparent and responsive."
Efficient end-to-end work. Some reviewers describe the project as moving efficiently from installation through approval and activation. Representative review excerpt: "- 16.8 kW panels with 3 batteries, 10kW each (and other design stuff I won’t go into detail) - work completed and fully powered up with permits in a couple..."
Workmanship & site care
Workmanship8.8/10
Reviewers describe the installation work as careful, professional, and well cleaned up afterward. Praise often focuses on crews finishing the job properly, showing pride in their work, and leaving the site in good condition.Solar.com's composite of published customer feedback, not a customer quote
Careful installation. Reviewers say the crew took pride in the work and completed the installation in a way that felt well done. Representative review excerpt: "If something goes wrong with the roof in the future, there will be no finger-pointing.) The installation crew, beginning with TJ and Lorenzo, cared about their work with obvious pride..."
Clean worksite. Multiple reviewers mention that the crew cleaned up after themselves and left the workspace tidy. Representative review excerpt: "The men that did the installation did a very good job and cleaned up after themselves each day."
Professional finish. Reviewers also note that jobs were finished properly, sometimes with extra effort to make sure the final result met expectations. Representative review excerpt: "They stayed late to ensure the job was finished properly and left the workspace extremely clean."
Long-term support & performance
Long-Term Support8.9/10
Post-installation feedback is especially strong, with reviewers reporting solid system performance and helpful follow-through after the job was complete. They describe systems working reliably, and when issues came up, reviewers say support helped identify the source and keep things moving.Solar.com's composite of published customer feedback, not a customer quote
Reliable system output. Reviewers say their systems have continued working well after installation, including long periods of steady performance. Representative review excerpt: "The system has worked flawlessly ever since it was powered on two years ago."
Helpful troubleshooting. Some reviewers report that post-install issues were investigated thoroughly and that the cause was explained clearly when it was not tied to the solar equipment. Representative review excerpt: "After a thorough inspection, it turned out the issue wasn’t actually related to the solar panel system—it was a bad breaker switch in my old main panel."
Strong support after turn-on. Reviewers also describe responsive field support and service follow-through after activation. Representative review excerpt: "Nationwide Sun of Rocklin, CA has the most amazing field employees and support staff you can imagine."
How this is built: category scores and summaries weigh the company's full published rating record (154 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.