Sales & proposal integrity
Sales Integrity7.3/10
Reviewers describe the sales process as straightforward and low-pressure, with clear explanations of project steps and expectations. Praise centers on honesty, trust, and proposal quality, and the available review evidence does not show a complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say questions about permits and project steps were answered clearly, with practical guidance about what to expect during the process. Representative review excerpt: "When I had questions about the permit process, Damian clearly explained not only how it works, but what inspectors are specifically looking for."
Trust and proposal quality. Customers describe the proposal process as genuine and honest, and say it helped them feel comfortable moving forward. Representative review excerpt: "Damian is Very genuine and honest and has a good proposal for our Solar!"
Price & financing transparency
Price Transparency6.9/10
The review evidence on pricing and financing is limited but positive. Reviewers most often describe fair pricing and a process that did not create surprise burden for the customer, with no complaint pattern evident in the sampled reviews.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers describe pricing as fair and say the quote matched their expectations during the project. Representative review excerpt: "A few highlights: • Communication: Excellent professional, responsive, and always respectful • Reliability: Always on time and followed through on every commitment • Fair Pricing: Very competitive and fair •..."
Low-friction process. One reviewer noted that the work was handled externally and that the company still kept them informed by phone, which read as considerate and transparent. Representative review excerpt: "Everything was done on the exterior of my home and did not require any interaction from me, but they still gave me the courtesy of a phone call."
Communication & coordination
Communication7.6/10
Most reviewers describe responsive communication and strong project coordination, including quick answers, status updates, and follow-through. There is one mixed review about wanting clearer phase-by-phase visibility and one complaint-like report about uncertainty after the work was completed, so the category is mostly positive but not perfect.Solar.com's composite of published customer feedback, not a customer quote
Responsive and respectful. Reviewers frequently report that questions were answered quickly and that communication stayed professional throughout the job. Representative review excerpt: "Any questions I had Shawn would answer without hesitation"
Project follow-through. Customers say the team kept commitments, stayed on schedule for their part of the job, and handled coordination in a dependable way. Representative review excerpt: "A few highlights: • Communication: Excellent professional, responsive, and always respectful • Reliability: Always on time and followed through on every commitment • Fair Pricing: Very competitive and fair •..."
Status visibility. One reviewer wanted more clarity about what stage the job was in and what was still needed before moving to the next phase, suggesting some room for better updates. Representative review excerpt: "Knowing what proses of the job you are at and what we the customer are waiting for to make it to the next phase."
Timeline reliability
Timeline Reliability7.0/10
Reviewers generally describe the work as timely, with quick responses, scheduling, and on-time arrivals. The evidence also includes one complaint tied to a project that had already been delayed for months, so reliability looks mostly positive but with some timing sensitivity.Solar.com's composite of published customer feedback, not a customer quote
Quick scheduling. Reviewers say quotes were provided quickly and jobs were scheduled without much delay. Representative review excerpt: "Damian was quick to respond, provide a quote, and get the job scheduled."
On-time arrival. Customers report that scheduled work started on time and was completed in a timely manner. Representative review excerpt: "Once I approved the estimate he had quick availability and arrived on time as scheduled."
Delay-sensitive situations. One reviewer described a long wait to get panels removed for roof work, indicating that timing can be a concern when the project depends on other delays in the chain. Representative review excerpt: "I have been trying to get my solar panels removed so I can get a new roof but with all the bankruptcy in the solar business it has been months."
Workmanship & site care
Workmanship8.0/10
Reviewers describe the installation work as clean, professional, and well handled, with particular praise for punctual crews and cleanup. There is one serious negative report about an incorrect battery installation, but the broader pattern in the evidence is strongly positive.Solar.com's composite of published customer feedback, not a customer quote
Clean, professional crews. Customers say the crew was punctual, respectful, and left the site clean after the work was finished. Representative review excerpt: "He has done several jobs for me and is always punctual and cleans up everything."
Quality installation work. Reviewers describe the installation and reinstallation work as well done, including roof-related coordination and conduit work. Representative review excerpt: "Damian did a great job with the tear off and reinstallation of a solar array and a run of conduit for a roof repair that was needed."
Installation issue reported. One reviewer reported that batteries were installed incorrectly and said that led to utility bills they did not expect, which stands out as the main workmanship complaint in the evidence. Representative review excerpt: "I had two $900 PG&E bills because my solar batteries were installed incorrectly."
Long-term support & performance
Long-Term Support6.5/10
Post-install support is mostly described positively, especially when reviewers needed troubleshooting, repairs, or help identifying failing components. Still, this category has the clearest concern around system performance after completion, including one reviewer who said they were still unsure the array was working properly.Solar.com's composite of published customer feedback, not a customer quote
Troubleshooting and repairs. Reviewers say the company responded to underperforming or nonfunctioning equipment by diagnosing problems and arranging needed repairs. Representative review excerpt: "Damian came right out, diagnosed the problem, and got a new inverter sent right away."
Helpful post-install service. Customers report that the team came back to check panels, found failed components, and helped restore system function. Representative review excerpt: "He quickly found a a controller had failed, the reason for issues with system."
Residual performance concern. One reviewer said they were still not sure whether the system was working properly, which suggests some unresolved post-install uncertainty. Representative review excerpt: "I am still not sure if the solar array is working properly."
How this is built: category scores and summaries weigh the company's full published rating record, the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.