Nexgen Construction Services Reviews

Reviewers most often describe the sales and proposal process as clear, informative, and low-pressure. They say proposals were explained well and questions were answered, though a small number of reviews report missed expectations or less satisfactory follow-up.Solar.com's composite of published customer feedback, not a customer quote

Clear proposal walkthroughs. Reviewers say the proposal process was thorough, with details explained in a way that helped them feel informed before moving forward. Representative review excerpt: "Eric's team set up a proposal and Eric went over the details and answered all my questions."

Helpful coordination on project scope. Some reviewers note that NexGen worked through project details carefully, including coordinating with roofing work and addressing site-specific issues during planning. Representative review excerpt: "We hoped to find a roofing and a solar company who could work together and coordinate on the placement of the solar panels to minimize cutting into the new roof."

Occasional expectation gaps. A small number of reviewers report that promised follow-up or timing around next steps was not handled as expected. Representative review excerpt: "When the system stopped producing energy, initial promises that parts were ordered and would arrive within a week were made by NexGen, but not kept."

Reviews on pricing and financing are generally favorable, with customers describing fair pricing and straightforward explanations. The available review set is small, but it does include praise for clarity around costs and incentive timing.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing described. Reviewers say the price felt fair for the work performed and that the value of the installation matched expectations. Representative review excerpt: "The price was more than fair, the quality of materials was top notch and the installation was fast and expertly done."

Detailed cost explanations. Some customers report that the presentation covered costs and equipment in enough detail to support an informed decision. Representative review excerpt: "He has a great presentation he answered every question we had so when he left we felt like we had the knowledge to make a educated decision on our solar..."

Incentive timing noted. One reviewer mentions that rebate timing would lower the effective cost, which suggests at least some attention to incentive timing in the buying process. Representative review excerpt: "As of right now, we will also get a significant tax rebate, so the price will be much less."

Most reviewers describe communication as responsive and coordinated, especially during planning, installation, and follow-up. A minority report difficulty reaching the company or getting callbacks, so this area is positive overall but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Responsive during the project. Many reviewers say calls and texts were answered and that they felt supported through the project process. Representative review excerpt: "They were always available to answer my calls or texts, and as Eric says, we're now part of the family."

Good coordination with related work. Reviewers also describe strong coordination when solar work had to align with roofing or other site needs. Representative review excerpt: "We hoped to find a roofing and a solar company who could work together and coordinate on the placement of the solar panels to minimize cutting into the new roof."

Some callback complaints. A few reviews say phone calls and emails were not returned, indicating occasional communication breakdowns after installation or during service follow-up. Representative review excerpt: "They don't return phone calls or reply to emails."

Timeline feedback is strongly positive. Reviewers commonly say projects moved smoothly from scheduling through permitting and activation, even when outside factors affected timing.Solar.com's composite of published customer feedback, not a customer quote

Fast project completion. Reviewers describe installations that moved quickly once work began, including one report of permit-to-operate being completed in just a few days. Representative review excerpt: "The installation was smooth and fast and from time the project started till the time i got my permit to operate was 5 days!!!"

Managed external delays. Some reviewers note that the team worked through broader scheduling disruptions and still kept the project progressing. Representative review excerpt: "CONSTRUCTION PROCESS - Once our date was set (we were backed out 2-3 months from our initial date because of the whole NEM 2.0 thing)."

Clean transition to activation. Customers also describe the installation-to-activation process as organized and efficient.

This is one of the strongest areas in the review set. Reviewers overwhelmingly describe clean, professional installations, careful site work, and crews who handled the job neatly and competently.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional installs. Reviewers frequently say the installation was clean and professionally handled, with careful attention to the finished system. Representative review excerpt: "The install was clean and Eric followed up with a walkthrough to go over all the functions and best use practices."

Detailed equipment and design work. Some customers highlight the quality of the system design and the way equipment and electrical components were installed.

Minor site issue fixed during work. One reviewer reports that the crew identified an issue in the wall area and fixed it during the project, which they described as part of a careful install process. Representative review excerpt: "When they opened the wall of the new panel, they discovered that whoever changed out the previous panel, had damaged the structure support so they fixed it, so it was..."

Post-install feedback is mostly positive, with reviewers describing good system performance and helpful follow-up. There are also a few complaints about maintenance, service delays, or unresolved performance concerns after the system was turned on.Solar.com's composite of published customer feedback, not a customer quote

Systems reported to work well. Reviewers say the installed systems looked good and performed well after completion. Representative review excerpt: "Eric, Zach and the whole team expertly installed a system that looks good and works great."

Helpful follow-up and support. Some customers describe the team as spending time after installation answering questions and explaining system options and use. Representative review excerpt: "Eric spent a lot of time via phone calls, text, and emails answering my questions and going over several options for system size and type of equipment."

Service and maintenance concerns. A few reviews report problems after installation, including delayed parts, response issues, or warranty-related frustration tied to maintenance expectations. Representative review excerpt: "When the system stopped producing energy, initial promises that parts were ordered and would arrive within a week were made by NexGen, but not kept."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.