Nexgen Construction Services Reviews

Reviewers mostly describe sales conversations as clear, knowledgeable, and low-pressure. The dominant pattern is that the team took time to explain the process and set expectations, while a small number of reviewers reported problems with follow-through or advance notice.Solar.com's composite of published customer feedback, not a customer quote

Clear, educational sales process. Many reviewers say the team was upfront, explained technical details in plain language, and did not push them into a decision. Several also mention that proposal discussions felt informative and tailored to their needs. Representative review excerpt: "He was upfront, honest, extremely knowledgeable, and took the time to educate us throughout the process without any pressure."

Helpful guidance during a complicated process. Some reviewers describe owner involvement and guidance that helped them navigate solar decisions and project steps under difficult circumstances. Those comments frame the sales experience as responsive and practical rather than overly aggressive. Representative review excerpt: "We worked w owner Eric Hegelson of NexGen Construction under very difficult circumstances; our entire community was abandoned by SCE virtually w/warning."

Occasional follow-through concerns. A small number of reviewers report dissatisfaction with promised timing or communication around next steps, including advance notice and updates when plans changed. Representative review excerpt: "When the system stopped producing energy, initial promises that parts were ordered and would arrive within a week were made by NexGen, but not kept."

Feedback on pricing and financing trends positive overall, with several reviewers saying costs felt fair and results aligned with expectations. There is still some evidence of concern around post-install issues and difficulty reaching the company when problems came up.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing feedback. Reviewers often describe the price as reasonable or fair and say the installation quality matched what they expected for the cost. Some also mention the work as good value in relation to the final result. Representative review excerpt: "The price was more than fair, the quality of materials was top notch and the installation was fast and expertly done."

Bills and cost expectations largely viewed favorably. Several reviewers connect the project to lower energy bills and describe the service as straightforward in terms of what was being done and why. The available reviews do not show widespread confusion about pricing or financing terms. Representative review excerpt: "The solar panels Joel and his team installed have not only lowered my energy bills but have also contributed to a more sustainable and environmentally conscious lifestyle."

A reported concern tied to follow-up. One reviewer says it was hard to get the company’s attention after a post-install issue, which can make cost-related concerns harder to resolve. This is a limited but relevant watch-out in an otherwise favorable category. Representative review excerpt: "Panels have shifted Hard to connect with the company to even try to voice a concern."

Most reviewers describe the team as responsive, organized, and easy to work with throughout the project. Still, a minority report difficulty getting calls or emails returned, so communication appears strong for many customers but inconsistent for some.Solar.com's composite of published customer feedback, not a customer quote

Responsive project management. Many reviewers say the team kept them updated, handled handoffs well, and responded quickly when questions came up. Comments also highlight coordination with customers and other vendors during the job. Representative review excerpt: "Overall, the whole team was professional, responsive, and easy to work with."

Helpful follow-through on permitting. Some reviewers credit the team with actively moving the process forward, including pushing a permit issue along when a city office slowed things down. That suggests hands-on coordination rather than passive oversight. Representative review excerpt: "She was on the ball and even went up the food chain to expedite the process at my city's permitting office when the city dropped the ball getting my permit..."

A few communication breakdowns. A small set of reviewers say they had trouble getting phone calls or emails returned, especially when they needed help after an issue arose. These complaints point to uneven responsiveness after the sale or installation. Representative review excerpt: "They don't return phone calls or reply to emails."

Timeline-related feedback is strongly positive. Reviewers most often say projects moved methodically, were completed on schedule, and were ready for inspections or activation without major delays.Solar.com's composite of published customer feedback, not a customer quote

Projects finished on time. Reviewers frequently say the work was completed in a timely manner, sometimes even within a single day for the installation phase. The overall pattern is that promised schedules were generally met. Representative review excerpt: "They came in, worked methodically and completed the work I needed in one day."

Good readiness for inspections and PTO. Several reviewers note that the team prepared the system properly for inspections and final activation. Some specifically mention getting through the process faster than expected. Representative review excerpt: "Luke was also fantastic in the field, making sure everything was completed in a timely manner and fully prepared for inspections."

Timely under difficult conditions. A reviewer also describes the company performing well under broader utility-related disruption, which suggests the team kept projects moving despite outside obstacles. That supports the overall theme of schedule reliability. Representative review excerpt: "We worked w owner Eric Hegelson of NexGen Construction under very difficult circumstances; our entire community was abandoned by SCE virtually w/warning."

Workmanship is one of the strongest areas in the review set. Reviewers frequently praise the installers’ professionalism, attention to detail, and careful finish work, while only a very small number mention site or equipment concerns.Solar.com's composite of published customer feedback, not a customer quote

High attention to detail. Many reviewers describe the installation crew as detail-oriented and proud of their work. Comments often mention clean routing, careful placement, and a finished look that met expectations. Representative review excerpt: "I cannot speak highly enough about the pride, attention to detail and professionalism from the entire NexGen team, including installers."

Professional crews and clean execution. Reviewers repeatedly call the team courteous, professional, and careful while onsite. Several say the experience felt smooth from start to finish and that the installers respected the property. Representative review excerpt: "Just finished a home project with NexGen, and don’t have a bad thing to say start to finish."

Isolated post-install concerns. A small number of reviewers mention panel movement or other concerns that came up later and were harder to resolve. These comments are limited, but they show that workmanship feedback is not entirely uniform. Representative review excerpt: "Panels have shifted Hard to connect with the company to even try to voice a concern."

Post-install feedback is generally positive, with many reviewers saying the system worked well and the team remained helpful after installation. Still, some reviews describe issues with follow-up service, maintenance, or response times when equipment problems surfaced.Solar.com's composite of published customer feedback, not a customer quote

Systems reported to work well. Several reviewers say the installed system looked good and performed as expected after turn-on. These comments point to solid early performance for many customers. Representative review excerpt: "Eric, Zach and the whole team expertly installed a system that looks good and works great."

Helpful support on difficult post-install situations. Some reviewers describe the team as supportive when they needed guidance after a prior vendor issue or battery concern. That suggests the company can still be helpful after the initial install stage. Representative review excerpt: "Since Pink Energy went out of business, I was so confused on who I should call about a defective battery."

Service follow-up concerns appear in a few reviews. A small number of reviewers report unresolved performance or maintenance issues, including delayed parts or questions about warranty coverage. These concerns are present, but they do not dominate the category. Representative review excerpt: "When the system stopped producing energy, initial promises that parts were ordered and would arrive within a week were made by NexGen, but not kept."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.