Next Door Home Construction Reviews

Reviewers describe the sales and proposal process as clear and low-pressure. The feedback most often highlights thorough explanations of options, expectations, and incentives, with no substantive complaint pattern in the review set.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the team took time to explain the process and options in a way that made the project easy to understand. Representative review excerpt: "They took the time to answer every question, explain all of our options clearly, and never made us feel pressured."

Low-pressure approach. Reviewers also describe the sales experience as non-pushy, with conversations focused on understanding the project rather than rushing a decision. Representative review excerpt: "He explained the process, what our expectations could be, and the various programs and incentives we would be eligible for."

Expectation setting. Some reviews note that the proposal process included clear discussion of expectations and eligible programs or incentives. Representative review excerpt: "He took the time to walk us through every part of the process, explained the options clearly, and made sure we understood exactly what we were getting."

Feedback on pricing and financing is generally positive, with reviewers describing clear explanations and follow-through.Solar.com's composite of published customer feedback, not a customer quote

Clear cost explanations. Reviewers say the team explained pricing, financing, and related details without making them feel pressured. Representative review excerpt: "Josh and the team at Next Door Home Upgrades were the first ones who actually took the time to explain everything without making us feel pressured."

Follow-through on value. Some reviewers report later check-ins and adjustments tied to system performance and savings, which they viewed as helpful. Representative review excerpt: "He followed up with us after a year to ensure our system was performing as promised, and even made an adjustment to help us save even more money."

Service tied to older issues. A few reviews mention technicians addressing existing system problems and ordering parts, which suggests support extended beyond the initial sale. Representative review excerpt: "The technician was professional and knowledgeable and fixed my system from first visit and ordered a part for an old issue."

Reviewers consistently describe strong responsiveness and hands-on project coordination. The review set points to active communication during installation, permitting, and follow-up, with no material complaint pattern evident in the provided corpus.Solar.com's composite of published customer feedback, not a customer quote

Responsive to questions. Reviewers say the team responded quickly to installation questions and kept the process moving in an organized way. Representative review excerpt: "They were very responsive to any questions that pertained to the installation and the work was performed in an extremely timely fashion."

Hands-on project ownership. Several reviews describe a single point of contact handling the various steps of the project and explaining the process clearly. Representative review excerpt: "He took the time to walk us through every part of the process, explained the options clearly, and made sure we understood exactly what we were getting."

Permitting coordination. Some reviewers specifically note smooth handling of permitting-related steps and good communication throughout that process. Representative review excerpt: "After we signed, Josh handled all the hoops of the Burbank permitting process flawlessly and with great communication."

Reviewers generally describe schedule performance as reliable, including efficient work, on-time arrivals, and steady progress through permits and inspections. Feedback also suggests the company kept customers informed when city or utility steps affected timing.Solar.com's composite of published customer feedback, not a customer quote

On-time installation. Reviewers say crews arrived on time, worked efficiently, and completed projects within the promised timeline. Representative review excerpt: "The installation crew arrived on time, they worked efficiently, they kept everything clean, and they completed the project within the promised timeline while also handling permits and inspections."

Permits and inspections handled. Several reviews note that the team managed inspection and permission-to-operate steps smoothly. Representative review excerpt: "After installation, Josh again handled all the hoops of the inspection and Permission To Operate paperwork beautifully."

Updates during city steps. Some reviewers mention that inspections were the main variable, but the team kept them updated at each step. Representative review excerpt: "The biggest variable was city inspections, but those all went smoothly and the next door solar team kept us in the loop each step of the way."

The installation feedback is strongly positive, with reviewers describing professional crews, careful work, and clean job sites. Reviews also mention attention to detail after installation, including cleanup and fixes tied to roofs or panels.Solar.com's composite of published customer feedback, not a customer quote

Professional crew conduct. Reviewers describe the crews as punctual, polite, and professional during the installation process. Representative review excerpt: "The installation was perfect and his crew were punctual, clean, and polite."

Clean work sites. Several reviews say the job site stayed clean and the finished system looked organized and polished. Representative review excerpt: "The installation was organized, the job site stayed clean, and the finished roof and solar system look amazing."

Attention to detail. Some reviewers report follow-up work such as panel cleaning, roof-tile repairs, or updated hardware to secure equipment. Representative review excerpt: "Recently they came out to clean the panels and even repaired roof tiles as needed."

Post-install feedback is positive overall, with reviewers describing follow-up support, system performance, and help with issues after activation. The main theme is that the company stayed engaged after the job finished, including performance check-ins and support around city or utility-related problems.Solar.com's composite of published customer feedback, not a customer quote

Post-install follow-up. Reviewers say the team followed up after installation to check performance and make adjustments when needed. Representative review excerpt: "He followed up with us after a year to ensure our system was performing as promised, and even made an adjustment to help us save even more money."

Help with post-turn-on issues. Some reviewers report quick help when inspector or utility-related issues came up after installation. Representative review excerpt: "Had a hiccup with the city inspector + Edison and they were there to deal with it asap."

Performance confidence. Other reviews mention battery backup peace of mind and ongoing system savings after the system was operating. Representative review excerpt: "The battery backup system especially gives us peace of mind knowing we’ll still have power during outages."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.