Next Door Home Upgrades Reviews

Reviewers generally describe a clear, low-pressure sales process with thorough explanations of options, expectations, and incentive timing. The evidence set is entirely positive, so complaints about proposal clarity or contract expectations were not a material theme in the corpus.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say the team took time to answer questions and explain options and expectations in plain language. Representative review excerpt: "They took the time to answer every question, explain all of our options clearly, and never made us feel pressured."

Low-pressure approach. Reviewers describe a sales process that did not feel pushy and included discussion of programs and incentive timing. Representative review excerpt: "He explained the process, what our expectations could be, and the various programs and incentives we would be eligible for."

Helpful project framing. Reviewers also report that the team kept them informed about inspections and milestones as the job moved forward. Representative review excerpt: "The biggest variable was city inspections, but those all went smoothly and the next door solar team kept us in the loop each step of the way."

Because this category sits below 7.0, it is best read as positive-to-mixed overall, even though the evidence set does not show a strong complaint pattern about hidden costs or financing terms.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing language. Reviewers say the company was priced fairly or competitively for the work delivered. Representative review excerpt: "Next Door Solar were on time and did everything they promised at a very fair price."

No-pressure explanations. Reviewers describe staff taking time to explain the process clearly, which helped set expectations around costs and financing. Representative review excerpt: "Josh and the team at Next Door Home Upgrades were the first ones who actually took the time to explain everything without making us feel pressured."

Detailed finish quality. Some reviewers connect the value they felt to the attention to detail in the install and the finished look of the system. Representative review excerpt: "The workmanship on the install and the attention to detail was excellent – they installed some black trim below the street-facing solar panels that makes the install look finished, and..."

Communication is one of the stronger themes in the review set, with reviewers repeatedly saying the team kept them updated and handled coordination well. The corpus is fully positive on this category, and complaints about handoffs or follow-up were not a notable pattern.Solar.com's composite of published customer feedback, not a customer quote

Frequent updates. Reviewers say the team kept them in the loop during inspections and other project steps. Representative review excerpt: "The biggest variable was city inspections, but those all went smoothly and the next door solar team kept us in the loop each step of the way."

Smooth permitting coordination. Reviewers describe the permitting process as being handled with clear communication and minimal friction. Representative review excerpt: "After we signed, Josh handled all the hoops of the Burbank permitting process flawlessly and with great communication."

Good follow-up. Reviewers also mention post-install check-ins and ongoing support after the job was completed. Representative review excerpt: "We've been very happy with the craftsmanship and with follow-up check-ins on the solar system's performance."

Reviewers generally report that projects moved on schedule and that permits, inspections, and utility paperwork were handled smoothly. The category is positive overall, with no meaningful complaint cluster about delays or missed appointments in the evidence reviewed.Solar.com's composite of published customer feedback, not a customer quote

On-time completion. Reviewers say crews arrived on time, worked efficiently, and finished within the promised timeline. Representative review excerpt: "The installation crew arrived on time, they worked efficiently, they kept everything clean, and they completed the project within the promised timeline while also handling permits and inspections."

Permitting handled well. Reviewers report that the company managed permits, inspections, and activation paperwork without major issues. Representative review excerpt: "After installation, Josh again handled all the hoops of the inspection and Permission To Operate paperwork beautifully."

Fast start-to-finish pace. Some reviewers describe the full job as moving quickly from start to finish. Representative review excerpt: "AND INSTALLED SOLAR ON OUR HOME, GOT IT DONE IN LESS THAN 30 DAYS START TO FINISH!!!!!"

Reviewers commonly describe professional crews, clean job sites, and careful installation work. The evidence is entirely positive, so workmanship concerns do not appear as a notable theme in this corpus.Solar.com's composite of published customer feedback, not a customer quote

Clean job sites. Reviewers say the crew left the work area tidy and kept the site clean during installation. Representative review excerpt: "The next door solar crew was professional and got their work done quickly, efficiently and left no mess behind."

Professional crew. Reviewers describe the installation team as punctual, polite, and efficient. Representative review excerpt: "The installation was perfect and his crew were punctual, clean, and polite."

Attention to detail. Reviewers also note careful finish work and an organized installation process. Representative review excerpt: "The workmanship on the install and the attention to detail was excellent – they installed some black trim below the street-facing solar panels that makes the install look finished, and..."

Post-install feedback is strongly positive, with reviewers saying the system continued performing well and that follow-up support was responsive when issues came up. The corpus does not show a meaningful complaint pattern in this category, but it does show continued attention after activation.Solar.com's composite of published customer feedback, not a customer quote

Ongoing follow-up. Reviewers say the company checked back after installation and made adjustments when needed. Representative review excerpt: "He followed up with us after a year to ensure our system was performing as promised, and even made an adjustment to help us save even more money."

System performance. Reviewers report that their systems continued producing as expected after installation. Representative review excerpt: "We’ve had our Solar Panel system for almost two years.The savings on my dwp bill are great."

Issue response. When city or utility-related problems came up, reviewers say the team stepped in to help resolve them quickly. Representative review excerpt: "Had a hiccup with the city inspector + Edison and they were there to deal with it asap."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.