Nueva Energy Reviews

Reviewers describe the sales process as straightforward and low-pressure, with clear explanations of costs, options, and next steps. Praise centers on honesty, attentive listening, and proposals that matched expectations; complaints were not a material theme in the reviewed corpus.Solar.com's composite of published customer feedback, not a customer quote

Clear and upfront proposals. Reviewers say the team was direct about costs, timing, and available options, which helped set expectations early in the process. Representative review excerpt: "Very honest and upfront about costs, time and alternatives."

Attentive to customer needs. Customers report that questions were answered patiently and that the team listened closely to what they wanted before moving forward. Representative review excerpt: "Edgar took the time to answer all of my questions and really listened to what I wanted and needed."

Strong overall sales experience. Several reviewers describe the quote and proposal stage as a reason they felt comfortable hiring the company, citing good value and a smooth start. Representative review excerpt: "Bottom line, be sure they are on your list for quotes if you want a great price, install and customer service."

Reviewers generally report transparent pricing and financing conversations, with little mention of surprise charges. The main pattern is reassurance around final cost, deposit handling, and incentive timing rather than any recurring pricing dispute.Solar.com's composite of published customer feedback, not a customer quote

Few surprise charges. Customers say the final billing experience felt clear, with no unexpected fees or add-on charges called out in the reviews. Representative review excerpt: "He was professional, honest, and knowledgeable, with no surprise fees or extra charges for me or my family."

Pricing details handled carefully. Reviewers describe the team as attentive to on-site details and mindful of the customer’s interests when resolving cost-related issues. Representative review excerpt: "As with any project, there were some on-site details to resolve, but Edgar and Oscar always handled them with the customer's best interests in mind."

Confidence after past bad experiences. One reviewer notes relief after previously having a difficult solar experience, which suggests this company’s pricing and process felt more dependable to them. Representative review excerpt: "I had gotten burned by a super sketch Solar company, which included almost two years of delays and a law suit :( - Found Edgar and was so depressed I..."

Communication is a consistent strength in the review set, with customers describing responsive follow-up and steady coordination from first contact through project completion. Reviewers also mention prompt replies, clear handoffs, and a willingness to resolve on-site details without friction.Solar.com's composite of published customer feedback, not a customer quote

Responsive from first contact. Reviewers say the team stayed responsive throughout the decision process and answered questions promptly over time. Representative review excerpt: "It took me about 1 month to decide which company to go with for my solar batteries and Edgar was as responsive on day 1 up until I decided to..."

Prompt, clear updates. Customers report fast replies by text or phone and consistent follow-through when questions came up during the project. Representative review excerpt: "They always arrived on time, and whenever we had questions, they responded promptly via text message or phone call."

Handled project details well. When issues arose during the job, reviewers say the team worked through them with the customer’s interests in mind. Representative review excerpt: "As with any project, there were some on-site details to resolve, but Edgar and Oscar always handled them with the customer's best interests in mind."

Reviewers generally describe the schedule as reliable, with work, permitting, and activation moving forward in a timely way. The feedback also points to smooth coordination around inspections and installation milestones, with no recurring delay pattern in the available reviews.Solar.com's composite of published customer feedback, not a customer quote

Timely permitting and install. Customers report that projects were completed and permitted without unnecessary waiting, and that the process stayed on schedule. Representative review excerpt: "The solution was installed and permitted in a timely fashion and the inspector and my other electricians said it was a very clean installation."

Arrived as planned. Reviewers say the crew showed up on time and kept the project moving as expected. Representative review excerpt: "They always arrived on time, and whenever we had questions, they responded promptly via text message or phone call."

Broader job timing felt efficient. Several reviews describe the work as progressing quickly across related upgrades, including panel and EV charger installations. Representative review excerpt: "They helped us to upgrade the new main panel, reroute the electrical lines to the garage, install EV chargers, and reorganize the wires in attic."

Workmanship is the strongest-rated area in the review set, with customers consistently describing clean, careful installations and professional crews. Reviewers also mention good cleanup, level finishes, and attention to repair details, with complaints not appearing as a meaningful pattern in the reviewed corpus.Solar.com's composite of published customer feedback, not a customer quote

Clean installation quality. Reviewers say the finished work looked neat and was described as a very clean installation by inspectors and other electricians. Representative review excerpt: "The solution was installed and permitted in a timely fashion and the inspector and my other electricians said it was a very clean installation."

Careful, level work. Customers repeatedly report that items were installed carefully and that finished components were level and well aligned. Representative review excerpt: "The items were installed with care and everything is level."

Professional crews. Several reviews highlight courteous crews and solid execution on install day, including quick scheduling when needed. Representative review excerpt: "They responded quickly and fit us into a last minute appointment for a Powerwall install."

Post-install feedback is positive but thinner than the other categories, with a smaller set of reviews commenting on system production, monitoring, and ongoing satisfaction. The available reviews suggest the system generally meets expectations after turn-on, though there is less evidence here than for sales, communication, or installation quality.Solar.com's composite of published customer feedback, not a customer quote

System monitoring is working. A reviewer mentions using the monitoring app to confirm the system is operating as expected after installation. Representative review excerpt: "We enjoy the Tesla app as well for ensuring everything is working as it should."

Overall satisfaction after turn-on. Customers describe being satisfied with their solar system and the results after the project was completed. Representative review excerpt: "I am very satisfied with my solar system in my home and the overall results."

Battery and solar setup completed. The reviewed feedback also includes successful solar-plus-battery installations, indicating post-install functionality was part of the positive experience for some customers. Representative review excerpt: "Solar system plus Battery Back up installed."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.