Sales & proposal integrity
Sales Integrity7.2/10
Reviewers describe the sales process as clear and informative, with proposals that explain options and expectations well. The category is strongly positive overall, and the available review evidence does not show a recurring complaint pattern in this area.Solar.com's composite of published customer feedback, not a customer quote
Clear, detailed proposals. Reviewers say the proposal materials were detailed and helpful, making it easier to understand the project and future scenarios before moving forward. Representative review excerpt: "I was truly impressed with their multi-page proposal with all the details and potential scenarios that we might face in the future."
Knowledgeable guidance. Customers report that the team explained things clearly and helped make the decision process feel straightforward. Representative review excerpt: "Aram and his team was very knowledgeable and explained everything clearly, making the decision to go solar easy."
Consultative sales approach. Reviewers describe the early consultation as informative and organized, with expectations set before the project began. Representative review excerpt: "Prior to starting the project, I had a consultation meeting with Thomas the sales manager."
Price & financing transparency
Price Transparency6.8/10
Reviewers who mention pricing describe the company as straightforward about cost and value. The sample is small, so the score reflects limited evidence rather than broad pricing commentary, but there is no recurring complaint pattern in the available reviews.Solar.com's composite of published customer feedback, not a customer quote
Pricing value. One reviewer says the company offered the best deal they found for the work requested, which points to positive value perception. Representative review excerpt: "The best deal I was able to find to remove and reinstall the panels."
Component value and monitoring. A reviewer connects the installed equipment and monitoring setup with good overall value, reflecting satisfaction with what was delivered for the price. Representative review excerpt: "Many of the companies had recommended us Q-cell panels and Enphase micro-inverters, which is what Ace Solaris installed for us I am particularly pleased with the Enphase monitoring software which..."
Communication & coordination
Communication7.7/10
Communication is a clear strength in the review set, with customers repeatedly describing the team as responsive, thorough, and easy to reach. Reviewers also say handoffs and follow-up were handled smoothly throughout the project.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-through. Reviewers describe the team as responsive and note that the process felt smooth from start to finish. Representative review excerpt: "Aram and his team was very responsive and the process was smooth."
Questions answered clearly. Customers report that questions were answered in detail and that follow-up information was provided when requested. Representative review excerpt: "During our first meeting he answered all the questions in details and followed with additional information I requested."
Supportive project communication. Reviewers say the company stayed available to address concerns and help them feel confident during the project. Representative review excerpt: "They were always there to answer our questions and address any concerns we had, making us feel confident every step of the way."
Timeline reliability
Timeline Reliability7.2/10
Reviewers generally say the project moved through permitting, inspections, and activation without major coordination issues. The available feedback is positive, though it is more about smooth process management than detailed timing metrics.Solar.com's composite of published customer feedback, not a customer quote
Smooth end-to-end flow. Customers describe the overall process as smooth, including the transition across project stages. Representative review excerpt: "Aram and his team was very responsive and the process was smooth."
Permitting handled for the customer. Reviewers say the company managed city and HOA-related paperwork and approvals as part of the process. Representative review excerpt: "Ace Solaris took care of everything with the City of Los Angeles and then they gave me all the schematics needed for my HOA approval."
Installer and inspector coordination. One reviewer notes that installers, electricians, and inspectors all worked as part of an orderly process. Representative review excerpt: "All the way through to the installers, electrician, and inspector, every member of the Ace Solaris team demonstrated exceptional customer satisfaction."
Workmanship & site care
Workmanship8.0/10
Reviewers consistently praise the installation crew for professionalism, care, and cleanup. The workmanship feedback is strongly positive, with customers highlighting punctuality and attention to detail at the site.Solar.com's composite of published customer feedback, not a customer quote
Careful installation. A reviewer says the installer took time to make sure the work was done correctly, including cleanup afterward. Representative review excerpt: "It was great to see he took his time in making sure it was done right, even down to the clean up."
Punctual and meticulous crew. Customers report that the crew arrived on time, worked carefully, and cleaned up completely after the installation. Representative review excerpt: "The installer crew was punctual, meticulous, and cleaned up completely after the installation."
Satisfied with installed system. Reviewers describe being happy with both the installation and the service around the solar array. Representative review excerpt: "Very happy with the installation and continued service for my solar array (Hyundai panels and a Tesla inverter)."
Long-term support & performance
Long-Term Support7.4/10
Post-install feedback is positive, with reviewers saying the system produced well and that support continued after turn-on. Some comments focus on troubleshooting and follow-up service, which suggests ongoing support matters to customers in this sample.Solar.com's composite of published customer feedback, not a customer quote
Strong system production. Reviewers say the system has been producing very well after installation. Representative review excerpt: "The System is producing extremely well."
Help with system issues. One customer reports that the team quickly identified what was going on with the system when others had not. Representative review excerpt: "Ace Solaris is such a great company, they figured out was going on with our system very quickly when no one else could."
Continued service after install. Reviewers mention being happy with the installation and the continued service that followed. Representative review excerpt: "Very happy with the installation and continued service for my solar array (Hyundai panels and a Tesla inverter)."
How this is built: category scores and summaries weigh the company's full published rating record, the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.