Sales & proposal integrity
Sales Integrity7.2/10
Reviewers generally describe the sales experience as knowledgeable and clear, with several noting patient explanations and helpful proposal guidance. The available review set does not show a complaint pattern in this category, so the feedback here is consistently positive rather than mixed.Solar.com's composite of published customer feedback, not a customer quote
Knowledgeable consultations. Reviewers say the team was knowledgeable and patient when answering questions, including early consultation discussions. The feedback suggests the sales process was informative and low-pressure. Representative review excerpt: "From the very first consultation, the team was incredibly knowledgeable, friendly, and patient with all my questions, whether it was about the HVAC system or the solar installation (which I..."
Strong proposal confidence. Some reviewers describe the sales team as especially capable when explaining what could be done and setting expectations. That points to solid proposal clarity in the collected reviews. Representative review excerpt: "When they say something can’t be done, call OSO!"
Price & financing transparency
Price Transparency6.8/10
Reviewers who mentioned pricing describe it as reasonable and say they did not feel overcharged. The review set is small for this category, but the available feedback does not surface complaints about surprise costs or unclear financing.Solar.com's composite of published customer feedback, not a customer quote
Reasonable pricing. Reviewers say the pricing felt fair and not inflated. The wording suggests customers generally understood what they were paying for. Representative review excerpt: "And last, prices are very reasonable and you won’t feel like you’re getting ripped off."
Value perception. Another reviewer describes the experience as very reasonably priced. That reinforces a positive view of price transparency in the collected feedback. Representative review excerpt: "To top off the experience they were very reasonably priced!"
Communication & coordination
Communication7.4/10
Reviewers consistently describe responsive communication, clear updates, and helpful office support. The feedback also suggests the team handled questions and coordination promptly throughout the process.Solar.com's composite of published customer feedback, not a customer quote
Clear process updates. Reviewers say they were walked through the process clearly and kept updated. That points to steady project coordination and good ownership of the customer experience. Representative review excerpt: "They walked me through everything clearly, didn’t try to upsell me on things I didn’t need, and kept me updated throughout the process."
Fast response times. Several reviewers mention quick responses to questions and helpful office support. The repeated theme is that customers were not left waiting for answers. Representative review excerpt: "Andy customer service or questions you have, they respond quickly."
Helpful phone support. One reviewer highlights a helpful phone interaction and fast service from the office. This reinforces the broader communication pattern seen in the reviews. Representative review excerpt: "Young lady on the phone was very helpful, great fast service!"
Timeline reliability
Timeline Reliability7.0/10
Reviewers describe the company as punctual and able to move projects through permits and inspections. The small evidence set is positive, with no surfaced complaint pattern in the collected reviews.Solar.com's composite of published customer feedback, not a customer quote
On-time execution. Reviewers say the work was completed on time and quickly. That suggests dependable scheduling in the experiences captured here. Representative review excerpt: "They were on time and got the job done quickly."
Permits and inspections handled. Some reviewers say the company took care of permits and inspections from start to finish. That indicates customers saw the process as organized and well managed. Representative review excerpt: "They took care of everything from start to finish (permits, inspections, etc) If we ever had a question or concern they were immediately addressed."
Workmanship & site care
Workmanship7.5/10
Reviewers describe professional crews, efficient installation, and clear explanations during the job. In the available reviews, the workmanship feedback is strongly positive and does not surface a complaint pattern.Solar.com's composite of published customer feedback, not a customer quote
Professional crew behavior. Reviewers say the crews were professional and kind during the work. That suggests a respectful on-site experience. Representative review excerpt: "All the guys were professional and kind."
Efficient installation. Some reviewers note that technicians explained the work clearly and completed the job efficiently. This points to solid job-site execution in the collected feedback. Representative review excerpt: "The technician explained everything clearly and got the job done efficiently."
Broad service capability. One reviewer recommends the company across multiple home services, including solar. That reflects a positive view of overall workmanship and service handling. Representative review excerpt: "I’d highly recommend them to anyone looking for roofing, windows, hvac, insulation, or solar!"
Long-term support & performance
Long-Term Support6.0/10
This is the weakest-scoring category in the review set, but the available evidence is limited and still positive. Reviewers mention questions being addressed promptly after the job, though there is not enough feedback here to build a strong picture of long-term performance or warranty support.Solar.com's composite of published customer feedback, not a customer quote
Questions handled after install. Reviewers say questions or concerns were addressed immediately. That suggests post-install support was responsive in the experiences captured here. Representative review excerpt: "They took care of everything from start to finish (permits, inspections, etc) If we ever had a question or concern they were immediately addressed."
No broad pattern in review set. The collected reviews do not provide much detail on monitoring, warranty claims, or long-term system performance. This makes the category harder to assess than the others. Representative review excerpt: "They walked me through everything clearly, didn’t try to upsell me on things I didn’t need, and kept me updated throughout the process."
How this is built: category scores and summaries weigh the company's full published rating record (29 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.