Pacific Solar Power Reviews

Reviewers most often describe the sales and proposal process as clear, knowledgeable, and low-pressure. Many say representatives explained options well and helped shape system designs thoughtfully, while a small number of reviews raise concerns about expectations around service terms.Solar.com's composite of published customer feedback, not a customer quote

Clear, informative sales process. Reviewers frequently say the sales team explained options well, answered questions, and helped them compare system configurations before moving forward. Representative review excerpt: "Jonny Turner was outstanding during the sales and planning process—knowledgeable, honest, and always willing to take the time to explain options and future expansion possibilities."

Flexible proposal support. Several reviewers note that multiple quote options and planning support made it easier to choose a system that fit their home and goals.

Rare contract/service concern. One review describes disagreement over how service priority was handled under the original contract, so expectations around post-sale service terms may deserve close attention. Representative review excerpt: "Priority: In violation of my original contract Pacific Sun will give warranty service subscribers repair priority over those who opt not to pay extra for it ."

Feedback on pricing and financing is generally favorable, with some reviewers mentioning helpful financing support and efficient repair work. At the same time, a small set of reviews point to payment or cost-related disputes, so this area reads as positive overall but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Helpful financing guidance. Some reviewers say the team helped arrange financing and clarified rebate timing or loan terms as part of the purchase process. Representative review excerpt: "PST even helped us arrange our financing with a significant 30% rebate upfront and helped us lock in a great rate for our loan as well."

Efficient work tied to value. A number of reviews describe quick service or repair visits and present the overall cost experience as reasonable for the work performed. Representative review excerpt: "I had them come out a few days after speaking with them and in just a couple hours they had my new Tesla inverter up and running."

Payment or billing dispute. A small number of reviews mention confusion or disagreement about payment, indicating that customers may want to confirm billing details carefully. Representative review excerpt: "I sent an email detailing what would happen if Pacific Sun did not send conformation that they were wrong and payment had been made."

Most reviewers report responsive communication, frequent updates, and strong project ownership from the team. Complaints are uncommon, but the review set does include a few notes about missed timing or other coordination hiccups.Solar.com's composite of published customer feedback, not a customer quote

Fast responses and ownership. Reviewers often say the team responded quickly to calls and texts, kept them informed, and stepped in proactively when needed. Representative review excerpt: "They responded to every call and text quickly, kept me informed, and stepped in to take over my project without hesitation."

Helpful project management. Several customers describe project managers as organized and prompt, with clear answers to questions throughout the job. Representative review excerpt: "My project manager, Jonny, was top-notch with knowledgeable, accurate and prompt responses to the myriad of questions and concerns I had."

Occasional coordination miss. A small number of reviews mention timing or service communication issues, including one report of an appointment not being on time. Representative review excerpt: "The 4 stars is because they did not show up on time."

Reviews are mostly positive on scheduling, permitting, and final sign-off, with many customers saying the process moved steadily and stayed organized. Still, a few reviewers describe timing delays or outside utility-related slowdowns, so schedule performance appears good but not perfect.Solar.com's composite of published customer feedback, not a customer quote

Structured permitting and closeout. Reviewers often say the team stayed on top of permitting, scheduling, and final inspection from start to finish. Representative review excerpt: "She was responsive, organized, and stayed on top of every detail from permitting to scheduling to final inspection."

Fast project completion in many cases. Some customers report quick installs and short turnaround times, including projects completed in just a few days or within about a month. Representative review excerpt: "They completed a full reroof, solar installation, and battery system in about 3 to 4 days."

Minor timing watch-out. A small number of reviews mention lateness or delays, sometimes tied to utility-side timing rather than the installer itself. Representative review excerpt: "Only headache was SCE, but Pacific Sun can't do much about them."

Workmanship reviews are strongly positive overall, with customers praising clean installations, professionalism, and smooth inspection outcomes.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional installs. Reviewers frequently describe the crews as professional and respectful, with work completed neatly and with attention to the site. Representative review excerpt: "Everything was done cleanly and professionally, and there were no issues with city inspections."

Strong inspection results. Several customers say the installation passed inspection smoothly and that the overall quality of the work was high. Representative review excerpt: "The system passed its final inspection with flying colors, and we couldn't be happier with the quality of the installation and professionalism of the crew."

Isolated workmanship issue. One review reports unfinished panel connections after the crew left, showing that occasional site-level mistakes can still occur. Representative review excerpt: "After they left I checked the roof and found that they left some mechanical connections undone on the panels."

Post-install feedback is generally favorable, especially around system performance, warranty-related support, and help with follow-up requests. The review set does include a small number of complaints about repair responsiveness, so long-term support looks positive but not flawless.Solar.com's composite of published customer feedback, not a customer quote

Reliable ongoing performance. Several reviewers say their systems have continued performing well after activation, with no major interruption reported in those cases. Representative review excerpt: "In summary, since the December 2025 PTO from SoCal Edison, the panels and battery have performed without interruption (SCE, seemingly spiteful, dragged their rear end almost four months to install..."

Helpful follow-up support. Customers also mention that permits, documentation, and other post-install requests were handled quickly and that service support remained helpful after the install. Representative review excerpt: "Their long-term support is equally impressive; when I recently requested copies of my permits, they delivered them within hours (Thanks Devin!)."

Repair responsiveness concern. A small number of reviews describe delays or dissatisfaction when service or repairs were needed after the system was turned on. Representative review excerpt: "I ended up calling another solar repair company and they had everything fixed within a few hours for a reasonable cost."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.