Sales & proposal integrity
Sales Integrity7.5/10
Reviewers generally describe PERKSOLAR’s sales process as clear, educational, and low-pressure. Proposal calculations and system design are often described as thoughtful and accurate, though there is a small amount of criticism around follow-through on contract delivery and expectations.Solar.com's composite of published customer feedback, not a customer quote
Low-pressure, educational sales. Reviewers frequently say the sales process felt informative rather than pushy, and that they understood the proposal before moving forward. Representative review excerpt: "The education they provided me and lack of sales pressure was refreshing."
Designs described as accurate. Several reviewers report that the proposed system sizing and projected results matched what they later saw after installation. Representative review excerpt: "We are a few years into having solar and we see that the calculations John gave us are absolutely correct."
Occasional contract follow-through issue. One reviewer describes repeated promises to bring over a contract that were not followed through, creating frustration about expectations and responsiveness. Representative review excerpt: "When I agreed to go with him, he said several times he would bring a contract by, but never showed and didn't answer calls."
Price & financing transparency
Price Transparency7.2/10
Reviewers mostly report straightforward pricing and limited surprise charges. A smaller set of comments touches on financing details and rebate or incentive timing, with one mixed review reflecting how out-of-pocket costs can still be substantial even when incentives are expected later.Solar.com's composite of published customer feedback, not a customer quote
No hidden costs reported. Reviewers commonly describe the pricing discussion as direct, with no unexpected add-ons or gimmicks. Representative review excerpt: "No hidden costs, or gimmicks."
Clear financing and pricing conversations. Some reviewers say the team was straightforward about communications and helpful in working through project details and scope. Representative review excerpt: "He was very straight forward and direct about communications and jumped through a lot of hoops to finish off my solar + battery install, and did it right!"
Mixed view on incentive timing. One review notes a significant upfront cost while also mentioning an expected later rebate, which makes the overall affordability picture feel mixed rather than simple. Representative review excerpt: "The out of pocket cost of my 8 panel system was $17,000, but I'll get 30% of that back when I file my taxes next year."
Communication & coordination
Communication7.6/10
Communication is a common strength in the review set, especially around responsiveness, problem-solving, and helping customers through equipment issues. Still, a small number of reviewers describe poor follow-through, missed commitments, or disruptive on-site behavior.Solar.com's composite of published customer feedback, not a customer quote
Responsive problem-solving. Many reviewers say PERKSOLAR responded quickly to questions or equipment issues and stayed involved until the problem was addressed. Representative review excerpt: "He quickly sent techs out to resolve an issue with my equipment malfunction and even informed us that the issue was due to the equipment itself and coordinated the installation..."
Helpful ongoing support. Reviewers also describe the team as easy to reach for follow-up questions and assistance after the main installation work. Representative review excerpt: "I really appreciated the work they did for us and their continued responsiveness, even to just answer questions."
Some follow-through complaints. A few reviewers report repeated outreach with limited progress, including missed commitments on dates or contracts. Representative review excerpt: "Had to call /text /email over 10 times - He occasionally responds but never commits to any dates or shows any progress."
Timeline reliability
Timeline Reliability7.3/10
Most reviewers say PERKSOLAR kept the project moving and showed up when expected for installation and inspection-related milestones. A small number of complaints suggest timing can slip, especially when coordination breaks down or the project stalls.Solar.com's composite of published customer feedback, not a customer quote
On-time installation visits. Several reviewers say the crew arrived when promised and handled the setup as scheduled. Representative review excerpt: "At the time of installation they were there when they said they would be and got everything set up for us."
Careful inspection and milestone handling. Reviewers describe the company as attentive during inspection and phase-by-phase coordination, including direct roof checks before work began. Representative review excerpt: "From initial inspection of the property (he actually got up on the roof, unlike other estimators), through all phases."
A few timing breakdowns. Some reviews describe schedule problems or a sense that the process slowed down after initial contact, which affected confidence in delivery timing. Representative review excerpt: "I used them for my initial solar install a while back and they were responsive then - sure has gone downhill."
Workmanship & site care
Workmanship8.0/10
Reviewers most often praise the quality of the installation work, including careful roof checks, thoughtful system design, and willingness to accommodate changes. Complaints are rare in this category, but one review raises a serious site-conduct concern during the job.Solar.com's composite of published customer feedback, not a customer quote
Careful roof and system assessment. Reviewers frequently mention that the crew or estimator inspected the roof closely and designed the system with care before installation. Representative review excerpt: "Inspected the roof carefully (unlike other estimators, he climbed up on the roof to check it out), designed a fine system, cheerfully accommodated several of our late change requests, did..."
Strong installation quality. Several reviews describe the workmanship as solid, with the project completed cleanly and the final system set up well. Representative review excerpt: "Perk Solar did a great job of designing and installing solar panels."
Site conduct concern. One reviewer reports a loud argument in the front yard during the first day of work, which stands out as a negative site-care complaint. Representative review excerpt: "First day on the job the crew got in a screaming fight in our front yard, using obscenities."
Long-term support & performance
Long-Term Support8.1/10
This is one of PERKSOLAR’s strongest areas in the review set. Reviewers often say systems are performing well after turn-on and that the company remains helpful with troubleshooting, monitoring, and post-install support.Solar.com's composite of published customer feedback, not a customer quote
Strong post-install performance. Reviewers say their systems are running well after installation and that the results have matched expectations over time. Representative review excerpt: "Our system is now up and running in optimal condition and he did the same for my father in law."
Helpful troubleshooting after turn-on. Some customers describe the team as hands-on when monitoring or equipment issues came up after the project was complete. Representative review excerpt: "He quickly sent techs out to resolve an issue with my equipment malfunction and even informed us that the issue was due to the equipment itself and coordinated the installation..."
Rare service-related complaint. A small number of reviews indicate dissatisfaction with post-install experience, but these comments are uncommon relative to the overall praise in this category. Representative review excerpt: "First day on the job the crew got in a screaming fight in our front yard, using obscenities."
How this is built: category scores and summaries weigh the company's full published rating record (33 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.