Sales & proposal integrity
Sales Integrity7.2/10
Reviewers describe the sales process as clear and professional, with explanations of system options and savings presented without pressure. The available reviews in this category are consistently positive, so there is little evidence of concern around proposal clarity or expectation-setting.Solar.com's composite of published customer feedback, not a customer quote
Clear walkthroughs. Reviewers say representatives explained system options in a straightforward way and helped them understand the savings conversation. The process is described as informative rather than forceful. Representative review excerpt: "Anthony explained the system options clearly, walked me through the savings, and never pressured me into anything."
Professional, no-pressure approach. Customers also report that consultations felt honest and not forced, with a professional tone throughout the interaction. Representative review excerpt: "My rep Roberto explained to me the different options I had without making it feel forced."
Consultant professionalism. A reviewer specifically describes the consultant as professional and honest, reinforcing the positive pattern in this category. Representative review excerpt: "I worked with Anthony Lopes he was very professional and honest I would recommend him as your consultant"
Price & financing transparency
Price Transparency6.7/10
The review evidence here is limited, but the available feedback points to a generally positive experience with pricing and budget fit. Because only one substantive review appears in this category, the picture is encouraging but not broad enough to make a strong conclusion about pricing consistency.Solar.com's composite of published customer feedback, not a customer quote
Budget fit. One reviewer says the project stayed within budget and describes the overall experience as positive from a cost perspective. Representative review excerpt: "I can’t say enough great things about this company everything from professionalism, expedience, and working writhing my budget."
Limited pricing evidence. There are not enough reviews in this category to show a wide pattern on financing terms, deposits, refund handling, or surprise costs. Representative review excerpt: "I can’t say enough great things about this company everything from professionalism, expedience, and working writhing my budget."
Communication & coordination
Communication7.2/10
Reviewers most often describe strong communication, with frequent updates, quick responses, and helpful coordination across steps in the project. There is one complaint about delays in getting a visit or callback, so the category is mostly positive but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Frequent updates. Customers say they were kept updated throughout the project and felt the process stayed smooth and manageable. Representative review excerpt: "He kept me updated every step of the way and made the entire experience smooth and worry-free."
Responsive support. Reviewers report quick answers and clear information when questions came up, which helped reduce uncertainty during the project. Representative review excerpt: "What stood out most was his professionalism and responsiveness — anytime I had a question, he was quick to answer with clear and honest information."
Rare coordination miss. One reviewer describes a situation where a promised visit or callback did not happen as expected, suggesting that communication can occasionally break down during scheduling. Representative review excerpt: "To this day they said we are in the que for the 8-12 to be seen and have not seen or been called by them."
Timeline reliability
Timeline Reliability7.0/10
Reviewers generally describe the timeline as smooth, with several noting timely completion from application through commissioning. There is one complaint about overall timeliness, so the pattern is positive but includes a caution on schedule consistency.Solar.com's composite of published customer feedback, not a customer quote
End-to-end process handling. Customers say the company managed the process from application to approval, install, and commissioning, which suggests solid follow-through on project milestones. Representative review excerpt: "They did everything from application to approval / install and commissioning."
Fast install and commissioning. Several reviewers describe the installation process as fast and say the project moved smoothly through commissioning. Representative review excerpt: "The install process was fast and the installation was flawless🙏🏽"
Timing concern. One reviewer says the overall timeliness was not very good, even though the install itself was completed in one day. Representative review excerpt: "Time estimate outside of the completed one day install ( which I have not checked the roof yet for broken tiles) the timeliness is not very good."
Workmanship & site care
Workmanship7.4/10
The installation feedback is largely positive, with reviewers describing professional crews, clean results, and strong overall workmanship. A single concern appears around possible roof damage and timing, but it is not a dominant theme in the available reviews.Solar.com's composite of published customer feedback, not a customer quote
Flawless install experience. Reviewers describe the installation process as fast and the finished work as flawless. Representative review excerpt: "The install process was fast and the installation was flawless🙏🏽"
Professional, clean result. Customers say the installation looked good, the staff were excellent, and the overall experience felt professional. Representative review excerpt: "The installation was beautiful Staff were excellent, great people to deal with."
Possible site-care concern. One reviewer notes concern about timing and mentions not yet checking the roof for broken tiles, which leaves a caution about site care in isolated cases. Representative review excerpt: "Time estimate outside of the completed one day install ( which I have not checked the roof yet for broken tiles) the timeliness is not very good."
Long-term support & performance
Long-Term Support7.4/10
Post-install feedback is favorable, with reviewers saying the system performed as promised and, in some cases, helped with household energy needs right away. There is one complaint tied to follow-up timing, but the overall pattern centers on positive performance and effective early support.Solar.com's composite of published customer feedback, not a customer quote
Performance met expectations. Reviewers say the system is performing as promised and that they felt confident after the installation. Representative review excerpt: "The installation went smoothly, the system is performing exactly as promised, and I feel confident knowing I made the right choice."
Helpful energy-bill outcome. One reviewer reports that the installation addressed high energy bills and that they have not seen a true-up bill since. Representative review excerpt: "Roberto Castaneda helped me address my high energy bills, and since the installation, I haven't had a true-up bill."
Follow-up timing concern. A reviewer raises a concern about timing after install, including uncertainty about roof condition, which suggests post-install support may not always feel fully resolved right away. Representative review excerpt: "Time estimate outside of the completed one day install ( which I have not checked the roof yet for broken tiles) the timeliness is not very good."
How this is built: category scores and summaries weigh the company's full published rating record (20 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.