Power Up Solutions Reviews

Reviewers often describe the sales process as clear and informative, with several saying questions were answered thoroughly and proposals were easy to understand. At the same time, a smaller but notable set of complaints centers on missed follow-through, outreach that felt pressured, and expectations that did not match what was ultimately delivered.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Several reviewers say the team explained contracts, system design, and expected bill savings in a way that made the proposal easier to understand. Representative review excerpt: "They will throughly answer all your questions about the contract."

Helpful sales guidance. Some customers report that the representative walked them through the solar and battery setup and answered questions directly during the decision process. Representative review excerpt: "Sharon was very good at explaining the whole solar and battery system how they work together and best of all how it saves on the electric bill each month ."

Follow-through concerns. Complaints in this area focus on promises that were not kept, sales outreach that did not match the customer’s expectations, and difficulty getting calls returned. Representative review excerpt: "Now the sales person or the company staff will not return calls."

Feedback on pricing and financing is mixed and leans cautious. Some reviewers describe fair pricing, clear incentives, and lower bills after installation, while others report confusion about savings, surprise costs, or promises tied to timing and financing that were not met.Solar.com's composite of published customer feedback, not a customer quote

Cost and savings complaints. Complaints mention surprise monthly bills, claims about energy savings that reviewers felt were overstated, and incentive-related promises that were not delivered as expected. Representative review excerpt: "Before I had a truck up bill at the.end but now I have that plus 250+ a month bills."

Fair price reported. A number of reviewers describe the pricing as fair and say they felt the value matched the project quality. Representative review excerpt: "If You want quality at a fair price Power Up Solutions is were to go."

Bill savings praised. Some customers say they saw meaningful reductions in their electric bills after the system was installed. Representative review excerpt: "Since transitioning to solar on our home, we’ve already seen a noticeable drop in our energy bills."

Reviewers commonly praise the team for being patient, responsive, and willing to guide them through the project and utility process. Still, some customers report difficulty getting calls or emails returned and describe communication gaps when they needed support after the sale.Solar.com's composite of published customer feedback, not a customer quote

Guided project support. Several reviewers say the team stayed involved throughout the project and made the process easier to manage. Representative review excerpt: "They are both helpful, patient, and committed to holding your hand throughout the project."

Utility process handled well. Customers also note that certification and inspection steps were managed smoothly, which reduced the burden on them. Representative review excerpt: "Moreover, they handled any and all issues during the certification and inspection process with PGE seamlessly, allowing me to focus on the excitement of going solar rather than the logistics."

Hard to reach at times. The main complaint pattern is that some customers could not get timely callbacks or support when questions came up. Representative review excerpt: "The only issue is the lack of being able to get someone to return a email or phone call when you need assistance."

Timeline feedback is mostly positive, with reviewers frequently saying the project stayed on track and that the company handled permitting or utility obstacles effectively. A small number of complaints suggest that not every expectation was set clearly before installation, but delay-related concerns appear less common than praise.Solar.com's composite of published customer feedback, not a customer quote

On-schedule delivery. Some reviewers say the installation and broader project timeline matched what was promised. Representative review excerpt: "The installation was smooth, the timeline was exactly as promised, and we are already seeing significant savings on our energy bills since transitioning to solar on our home in Rocklin."

Permitting and utility obstacles managed. Customers report that the company worked through city and utility issues and kept the project moving. Representative review excerpt: "They really work hard to get your project done despite obstacles thrown up by the city and the utility company."

Pre-installation clarity gap. A smaller watch-out is that some details were not fully explained before installation, which created confusion around what would happen next. Representative review excerpt: "Cosmetic installation options weren’t made clear prior to installation."

Workmanship is one of the stronger parts of the review profile. Reviewers frequently describe the crews as professional, punctual, and careful with the installation, while complaints in this category are rare and mostly limited to specific installation-detail expectations.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Many customers describe the installation team as friendly, professional, and reliable while working on site. Representative review excerpt: "Every person who came to my home was friendly, professional, and did excellent work."

Strong installation quality. Reviewers also say the install itself was smooth, clean, and problem free. Representative review excerpt: "The install was impeccable and problem free."

Minor install-detail concern. The limited complaint pattern centers on cosmetic or option details that were not made clear before the work began. Representative review excerpt: "Cosmetic installation options weren’t made clear prior to installation."

Post-install feedback is positive overall but less consistent than workmanship. Some reviewers report strong production and dependable system performance, while others say the system underperformed their expectations or that follow-up support after activation was not as strong.Solar.com's composite of published customer feedback, not a customer quote

Systems working well. Several reviewers say their panels and batteries have been producing as expected and working without issues. Representative review excerpt: "Panels are producing and the Tesla 3 Battery is working great."

Performance and savings reported. Some customers say the system has reduced their energy costs and continued to perform well over time. Representative review excerpt: "The installation was smooth, the timeline was exactly as promised, and we are already seeing significant savings on our energy bills since transitioning to solar on our home in Rocklin."

Underperformance concerns. Complaints in this area focus on systems that reviewers felt did not save enough money or did not produce as expected. Representative review excerpt: "horrible people, sold a product that does nothing to save on energy cost."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.