Precision General Contracting Reviews

Reviewers give a mixed picture of the sales experience. Praise centers on clear explanations, straightforward offers, and a less pushy approach, while complaints focus on pressure, misunderstood expectations, and cases where customers felt the proposal or follow-through did not match what was discussed.Solar.com's composite of published customer feedback, not a customer quote

Pressure and expectation gaps. Other reviewers describe sales interactions that felt overly aggressive or misleading, including concerns that the company set expectations that later did not match the work or service provided. Representative review excerpt: "They are very flashy and can make sales but once they get your money they will do as they please."

Design alignment matters. A few reviewers also note that getting everyone aligned on design details mattered to avoid surprises later, suggesting communication about scope can be important during the proposal stage. Representative review excerpt: "One thing is just make sure everyone is on the same page with design so thereare no secrets and if you want to change they are more then willing to..."

Clearer sales conversations. Some reviewers say the initial estimate and contract process felt straightforward, with helpful explanations of how the system would work and without heavy sales pressure. Representative review excerpt: "I decided to go with Precision General Contracting for my roof replacement.From my initial contact with Gene to estimate and contract with David it was an excellent experience."

Feedback on pricing and financing is mixed, with some customers saying the price was reasonable and the financing fit their budget. Complaints are more common here and mention surprise costs, disputed estimate details, delays around project paperwork, and frustration over payment or refund-related issues.Solar.com's composite of published customer feedback, not a customer quote

Unexpected cost concerns. Other reviewers report surprise charges or estimate disputes, describing situations where items or scope details were not handled as they expected. Representative review excerpt: "After waiting over 2 months to get siding installed, they called us and told us that they didn't have scaffolding included in our estimate which was not true because it..."

Paperwork and payment frustrations. Some complaints also point to delays with certifications, payment timing, or clarity around final billing and contract change details. Representative review excerpt: "It took two weeks to receive my roof certification by email, and another week before anyone even came out to take pictures."

Budget-friendly financing for some. Several reviewers say pricing felt reasonable and that the company helped arrange financing that fit their budget. Representative review excerpt: "Bob set up the appointment quickly, and Adrian helped us get financing that actually fit our budget."

Communication receives more praise than criticism overall, especially for responsive staff, clear explanations, and regular project updates. Still, a meaningful share of reviewers report unanswered calls or emails, follow-up that required repeated outreach, and coordination problems when issues needed attention.Solar.com's composite of published customer feedback, not a customer quote

Responsive project updates. Many reviewers say the team stayed in touch throughout the project and responded quickly when questions came up. Representative review excerpt: "They consistently communicated with us throughout the project and any time we had questions they responded immediately."

Clear explanations on site. Some customers describe technicians or project staff taking time to explain the work and answer questions without rushing. Representative review excerpt: "He took the time to answer all of my questions and carefully checked the entire system instead of rushing through the service call."

Hard to reach after issues. Complaints often center on repeated calls or emails that went unanswered, with some reviewers saying they had to escalate before anyone returned to address problems. Representative review excerpt: "After numerous calls and emails to Precision which went unanswered, we called another HVAC company (Anderson) out to fix the system."

Timeline feedback is mixed. Some reviewers say projects finished on schedule and that staff checked in as work moved along, but others report delays tied to inspections, scheduling, or follow-up visits that took longer than expected.Solar.com's composite of published customer feedback, not a customer quote

On-schedule completions. Some customers report that projects were completed on time and that the work stayed on budget. Representative review excerpt: "The project was completed on schedule and on budget ."

Project check-ins. A few reviewers mention regular stop-bys and ongoing contact during the job, which helped them understand progress. Representative review excerpt: "Day 2 we met Eric who introduced himself and stopped by to see how the project was going and if we had any questions he would be happy to answer..."

Inspection and follow-up delays. Other reviewers describe delays around inspections or repair scheduling, including situations where the process took longer than expected after problems were found. Representative review excerpt: "They have blamed SDGE, but when the inspector showed up in November, they did not follow the drawings on grounding, and the inspection failed."

This is one of the stronger areas in the review set. Many reviewers praise the quality of the installation, the professionalism of the crews, and how repairs or cleanup were handled, though a smaller set of complaints raises concerns about code issues, incomplete work, or site-related problems.Solar.com's composite of published customer feedback, not a customer quote

Quality installation work. Reviewers frequently describe the crews as professional and the finished work as high quality, including exterior repairs and installations. Representative review excerpt: "They removed the old stucco , reapplied new , Repaired all the damage and repainted the house."

Careful site walkthroughs. Some customers say the team explained what would be done and how the work would be carried out before starting. Representative review excerpt: "They came out and inspected the outside house walls, told me what they would do and how it would be done."

Some workmanship complaints. A smaller number of reviewers report installation or site-care problems, including issues they say needed follow-up corrections. Representative review excerpt: "They told us the system was not installed to code, that it was leaking condensate water into our ceiling because the safety switch was not working and was a safety..."

Post-installation support is a weaker area in the review set. While some customers say their systems continued working well and service visits resolved issues quickly, others report trouble getting repairs handled, uncertainty about warranty or monitoring expectations, and callbacks for unresolved problems.Solar.com's composite of published customer feedback, not a customer quote

Successful service follow-up. Some reviewers say service visits solved their issue quickly and that the system was back up and running without further trouble. Representative review excerpt: "In less than 1 hour, Chris came over, and after explaining to him the problem, Chris was successful getting my system back online and relaying reports back to the app."

Systems holding up well. A few customers report that the work remained solid over time and that they had no ongoing problems. Representative review excerpt: "Tom was awesome and they did a great job..no problems and still going strong.."

Repair and warranty frustrations. Complaints often focus on post-install issues needing repeated outreach, along with concerns about how monitoring or warranty support was explained or handled. Representative review excerpt: "I sent a letter via Certified USPS with a Return Receipt requested to Precision letting them know of the issue, including detailing photographs, and asked them to repair the system."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.