Premo & Torres Solar Electric Jv Reviews

Reviewers generally describe the sales process as clear, honest, and tailored to their needs. The feedback in this category is strongly positive, with no complaint pattern appearing in the evidence set.Solar.com's composite of published customer feedback, not a customer quote

Clear, educational sales process. Reviewers say the team took time to explain options and help them understand the proposal before moving forward. Representative review excerpt: "From the initial engagement with Daniel who spent time educating me and discussing options given my proximity to a golf course to locating the right materials to the final installation..."

Honest expectations. Several reviewers describe the company as straightforward and professional, including cases where the team was praised for being transparent about whether service was needed. Representative review excerpt: "They are honest and professional and we were able to solve the problem quickly."

No pushy behavior reported. The evidence set reflects a low-pressure sales experience, with reviewers noting that the team respected their situation and did not force a cookie-cutter approach. Representative review excerpt: "Even though we did not use their service (because it was not needed at this time) we really appreciate David's honesty and politeness'."

Reviews are mostly favorable on pricing and financing, but this is the one area where a few complaints appear. Some reviewers say costs came in at or below estimate and that financing was handled efficiently, while others describe quotes they felt were too high and advise comparing pricing carefully.Solar.com's composite of published customer feedback, not a customer quote

Pricing sometimes matched estimates. Some reviewers say final costs were close to or even below the original estimate, which supports a sense of predictable pricing in those projects. Representative review excerpt: "And cost came slightly UNDER estimate."

Financing handled quickly. Reviewers also report that financing was arranged efficiently, with one noting the process was completed in about an hour. Representative review excerpt: "They made the process quick and easy, got the financing for the job done in an hour, then did the job carefully, efficiently and above all, with the highest regard..."

Price concerns in a minority of reviews. A smaller set of reviewers report surprise at quoted pricing and recommend comparing the proposal carefully before deciding. Representative review excerpt: "Got a quote from these people a few weeks ago for shingles and solar its absurdity the price they gave me almost 20k more then another roofing company and the..."

Communication is one of the company’s stronger categories. Reviewers frequently describe prompt follow-up, clear handoffs, and staff who stayed available after the install, though there is an isolated complaint about limited scheduling availability in an urgent situation.Solar.com's composite of published customer feedback, not a customer quote

Responsive follow-up. Many reviewers describe strong communication and attention to detail throughout the project, including timely responses and good follow-through. Representative review excerpt: "Communication, follow up and attention to detail were evident throughout the project."

Post-install support availability. Reviewers also mention staff staying available after hours to answer questions and help with commissioning after the work was completed. Representative review excerpt: "Following the install, Gabriel handled the battery commissioning and made himself available after hours on two separate occasions to answer operational questions—service that truly exceeded expectations."

Scheduling delay in one urgent case. One reviewer reports that an emergency inspection could not be scheduled right away and was offered several days out. Representative review excerpt: "I called to schedule an emergency roof inspection due to a leak and the earliest appointment is 10 days out."

Most reviewers report that projects stayed on schedule and moved efficiently through installation and commissioning. A small number of comments point to delays or limited availability in urgent situations, so the overall picture is positive with a modest watch-out.Solar.com's composite of published customer feedback, not a customer quote

Projects delivered on time. Several reviewers say the company did what it said it would do and completed work on schedule. Representative review excerpt: "Did what they said they were going to do and on time."

Fast installation pace. Reviewers also describe crews as efficient, with some projects completed in a single day. Representative review excerpt: "They were very efficient and got the solar install done within one day."

Limited urgent availability. One reviewer says an emergency roof inspection could not be booked immediately, suggesting that urgent scheduling may not always be same-day. Representative review excerpt: "I called to schedule an emergency roof inspection due to a leak and the earliest appointment is 10 days out."

Workmanship and site care receive very strong feedback overall. Reviewers frequently praise the crew’s professionalism, cleanliness, and efficiency, with only one complaint in the evidence set about repair billing and warranty coverage.Solar.com's composite of published customer feedback, not a customer quote

Professional installation crews. Reviewers consistently describe the installation crew as professional, efficient, and careful during the job. Representative review excerpt: "Once again, my sincere thanks to Daniel, Jacob, Gabriel, and the entire installation crew for a job exceptionally well done."

Clean and considerate job sites. Several comments note that the crew cleaned up thoroughly and worked in a way that was unobtrusive on site. Representative review excerpt: "The crew was fast, unobstrusive, and extremely considerate, cleaning the site thoroughly at the end of each work day."

Repair-related complaint. One reviewer reports being overcharged for roof repairs and says they did not receive warranty coverage for that repair work. Representative review excerpt: "Over charge me for roof repairs and no warranty for repairs job."

Post-install support is generally described positively, especially when it comes to commissioning, follow-up questions, and system optimization. There is one complaint tied to roof-repair billing and warranty coverage, but the broader pattern points to helpful service after activation.Solar.com's composite of published customer feedback, not a customer quote

Helpful post-install support. Reviewers say staff remained available after installation to answer operational questions and help commission equipment. Representative review excerpt: "Following the install, Gabriel handled the battery commissioning and made himself available after hours on two separate occasions to answer operational questions—service that truly exceeded expectations."

System optimization and compatibility help. Some reviewers describe useful follow-up support for performance-related needs, including inverter optimization and backup equipment selection. Representative review excerpt: "What stood out to me the most was the technician's dedication to ensuring that the solar inverter was not only functioning correctly but also optimized for maximum energy production."

One warranty-related complaint. A reviewer reports a dispute over roof repairs and says there was no warranty coverage for that repair work. Representative review excerpt: "Over charge me for roof repairs and no warranty for repairs job."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.