Progressive Energy Reviews

Reviews on sales and proposal integrity are somewhat positive overall, with many reviewers describing thorough explanations, careful needs analysis, and proposals they found trustworthy. Still, a meaningful minority report misleading sales tactics, mismatched expectations, or difficulty getting callbacks, so the pattern is mixed rather than uniformly strong.Solar.com's composite of published customer feedback, not a customer quote

Thorough, tailored proposals. Several reviewers say the sales process felt detailed and personalized, with clear analysis of needs and solutions that fit the home. These comments describe a generally trustworthy and helpful first interaction. Representative review excerpt: "He came to my home and did a thorough analysis of my needs and provided a cost efficient solution that others just did not want to do."

Helpful initial trust factor. Some customers say they were comfortable moving forward after positive experiences with the salesperson and contract discussion. These reviews present the proposal stage as organized and confidence-building. Representative review excerpt: "We have had numerous friends use them and they are excellent, reliable and trustworthy."

Misleading or unclear expectations. Other reviewers report misleading sales tactics, overpromised outcomes, or expectations that did not match what was delivered. A few also mention delayed follow-up after the sale. Representative review excerpt: "Progressive energy solutions uses misleading sales tactics and lied straight to my face."

Price and financing transparency is one of the weaker areas in the review set. Some customers describe helpful financing options and clear answers to questions, but complaints about refunds, deposits, rebate timing, and surprise cost issues are common enough to shape the category.Solar.com's composite of published customer feedback, not a customer quote

Refunds, deposits, and rebate timing issues. Complaint reviews describe delayed refunds, missing deposit returns, and problems tied to incentive timing or rebate timing. Several customers also say the final experience did not align with what they expected financially. Representative review excerpt: "Been 21 days since we cancelled our project, within allotted 3 time period, and still have NO returned deposit check."

Financing options explained. Positive reviews say staff answered questions patiently and helped customers understand available financing paths. Some also mention that financing terms were presented clearly during the sales process. Representative review excerpt: "Tyler and the person that came with him were patient answered all of our questions, and when he did not know the answer he got the answer from another professional."

Flexible pricing or financing. A few reviewers say the company was willing to match pricing or offer lower-interest financing, which made the project more manageable. These comments point to some flexibility when terms were discussed up front. Representative review excerpt: "Progressive was slightly higher at bid time, but as promised by their salesman Tim they met the lower bid price and offered us a much lower interest rate for financing..."

Communication and coordination reviews are mixed, leaning slightly positive. Many customers describe responsive support and clear updates, but a substantial share report slow callbacks, poor follow-through, or difficulty getting issues resolved after the project started.Solar.com's composite of published customer feedback, not a customer quote

Responsive, clear support. Positive reviewers frequently say communication was clear and that staff took time to explain each step. Some also describe prompt help when questions came up during the project. Representative review excerpt: "Communication was clear, every step was explained, and the installation was done neatly and on time."

Hands-on issue resolution. Several customers say the team was willing to step in and help resolve concerns, including staying involved through installation and setup. These reviews present the company as accessible during active coordination. Representative review excerpt: "Customer service is impeccable, Dave always goes out of his way to help resolve issues that may come up."

Delayed callbacks and support gaps. Complaint reviews mention long delays in returned calls, unanswered messages, and trouble getting repairs or other follow-up work scheduled. In these accounts, communication problems extended beyond the initial sale. Representative review excerpt: "And after 10 total phone calls to you over two months is when you return my call so let's not pretend it didn't take you two months to return my..."

Timeline reliability is slightly mixed. Some reviewers say installations happened on schedule and that crews returned promptly after related work, while others report long waits, missed expectations, or schedule problems after contracts were signed.Solar.com's composite of published customer feedback, not a customer quote

On-time installation experiences. Positive reviews say the installation was completed on the scheduled day and that crews arrived when expected. These customers describe the timeline as dependable once the job was underway. Representative review excerpt: "The installed was completed on the scheduled day."

Prompt return visits. A few reviewers mention quick follow-up, including same-day or timely return visits after roof or related work was finished. Those comments suggest some projects moved efficiently through the final steps. Representative review excerpt: "Once the roof was replaced, I gave Progressive a call back and they were able to get guys out the same day to put the panels back on."

Long delays after signing. Complaint reviews describe projects stretching for months after contract signing, with additional schedule frustration tied to follow-through and coordination. These reports indicate timing problems were meaningful for some customers. Representative review excerpt: "It has been over 6 months since I signed the contract and paid them."

Workmanship and site care reviews are mixed, with many customers praising neat, professional crews and efficient installs. At the same time, some reviewers describe damage, cleanup concerns, or issues with subcontractor work that required extra attention.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional crews. Positive reviews commonly describe the installation crew as professional, efficient, and careful about cleanup. Several customers say the finished work looked neat and well executed. Representative review excerpt: "The crew worked efficiently, kept everything clean, and delivered a beautiful, high-quality roof that completely upgraded my home’s curb appeal."

Solid installation quality. Some reviewers say the crew handled complex roof and solar work well and delivered a high-quality result. These comments point to capable workmanship on at least part of the install base. Representative review excerpt: "This roof repair entailed working with 36 solar panels, removing all my tiles and installing new underlayment and then reinstalling everything."

Damage or site-care complaints. Complaint reviews report property damage, cable issues, or other cleanup and repair problems after installation. Some also mention subcontractor-related concerns that affected the overall experience. Representative review excerpt: "The tore down my cable wire which is still hanging because I have to pay to have it all taken down and reinstalled."

Long-term support and performance is a weaker category overall. Many reviewers describe helpful post-install troubleshooting and patient assistance, but complaints about repair delays, warranty frustration, and unresolved service requests are also present.Solar.com's composite of published customer feedback, not a customer quote

Helpful troubleshooting after install. Positive reviews say staff walked them through system issues step by step and helped restore or reconnect equipment. These accounts suggest some customers received practical support after the system was already operating. Representative review excerpt: "He was patient with me and went step by step until he found the issue of what was happening and why."

Ongoing technical help. A few reviewers describe successful help with monitoring, inverters, routers, or other system components long after the original install. These comments show the company did provide post-install assistance in some cases. Representative review excerpt: "Working with Dave has been a great experience, he assisted me in reconnecting my new Spectrum router to the wireless Envoy."

Warranty and repair frustration. Complaint reviews mention difficulty getting repairs completed, dissatisfaction with warranty support, and slow response when systems needed attention. In these accounts, post-install service was a pain point. Representative review excerpt: "The owner lies and their "

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.