Sales & proposal integrity
Sales Integrity7.3/10
Reviewers most often describe the sales process as clear, thorough, and low-pressure. They mention straightforward answers, detailed proposals, and expectations that were explained up front, with no complaint pattern shown in the evidence set.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure guidance. Reviewers say they received straight answers and did not feel pushed into buying options they did not need right away. Representative review excerpt: "We always get a straight answer, which may be, "No, you don't need to buy this right now." Plus they have a great team of people and we enjoy all..."
Detailed proposal discussions. Reviewers report in-depth meetings that covered needs, product details, warranties, and expected energy output, along with comprehensive proposal options. Representative review excerpt: "This was due to very competitive pricing, in depth meetings about our needs, the products and features, where they came from, warranties, how much energy to generate, when we would..."
Quick contracting and scheduling. Reviewers also describe fast component sourcing and a smooth handoff into contracting and install scheduling. Representative review excerpt: "Timeliness of component sourcing was quick, contracting, install scheduling, and their leading in working with PGE was painless."
Price & financing transparency
Price Transparency6.8/10
The available reviews are positive about pricing clarity and cost control. Reviewers describe fair pricing and say the company was upfront about keeping project costs from creeping unexpectedly, with no complaints appearing in the evidence pool.Solar.com's composite of published customer feedback, not a customer quote
Pricing pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Great price, excellent build and the system works like a champ."
Cost expectations held steady. Reviewers report that the team kept projects on track even when construction surprises can cause costs to rise, and they did not describe surprise charges in the cited evidence. Representative review excerpt: "I think the best thing about these guys is the old fashioned service - construction projects always have unexpected surprises and costs can creep up - but these guys stick..."
Communication & coordination
Communication7.4/10
Most reviewers describe responsive, organized communication and a team that kept projects moving. One review reports a breakdown in follow-up after extended phone and email contact, so the overall picture is positive but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Frequent updates. Reviewers say the crew kept them updated throughout the job and handled coordination in an organized way. Representative review excerpt: "The crew was professional, organized and kept us updated every step of the way."
Helpful project ownership. Reviewers also describe straightforward answers and smooth coordination across contracting and utility-related steps. Representative review excerpt: "Timeliness of component sourcing was quick, contracting, install scheduling, and their leading in working with PGE was painless."
One follow-up breakdown. One reviewer reports that communication was dropped after a month of calls and emails, creating a frustrating handoff experience. Representative review excerpt: "I communicated my job with multiple people via phone and email for over a month, for it to be dropped and the employee to no longer work for the company..."
Timeline reliability
Timeline Reliability7.1/10
Reviews generally describe timelines as efficient, with quick sourcing, smooth scheduling, and completed jobs. There is one report of a lengthy delay that affected the customer experience, so the category is mostly positive with a small but real watch-out.Solar.com's composite of published customer feedback, not a customer quote
Efficient scheduling and activation. Reviewers say contracting, install scheduling, and utility-related coordination moved quickly and painlessly. Representative review excerpt: "Timeliness of component sourcing was quick, contracting, install scheduling, and their leading in working with PGE was painless."
Jobs often finished on time. Reviewers report that projects were completed on time and that installation itself was quick and seamless. Representative review excerpt: "They are extremely knowledgeable and professional, and our jobs have always been completed on time and to a very high standard."
One delayed project. One reviewer describes a much slower experience and says the solar setup was not completed when needed. Representative review excerpt: "I got toyed around now I'm 7 months pregnant and now it's 100+ degrees and I didn't get the solar setup for my yurt and tenants that needed simply new..."
Workmanship & site care
Workmanship8.0/10
Reviewers consistently describe professional crews, clean work, and solid installation quality. The evidence set does not show a complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers say the install team was professional, organized, efficient, and on time. Representative review excerpt: "The install crew is really professional - on time, efficient, and they use top tier parts and best practices."
Clean installation results. Reviewers report that systems were installed cleanly and quickly, with attention to aesthetics on more challenging work. Representative review excerpt: "Our system was installed cleanly and quickly, and we couldn't be happier!"
High standard of work. Reviewers also describe projects as completed to a high standard, with professional practices used throughout the job. Representative review excerpt: "They are extremely knowledgeable and professional, and our jobs have always been completed on time and to a very high standard."
Long-term support & performance
Long-Term Support7.7/10
Post-install feedback is strongly positive, with reviewers describing good system performance and helpful warranty-related discussions. The evidence set does not show a complaint pattern here.Solar.com's composite of published customer feedback, not a customer quote
Good ongoing performance. Reviewers say the system works well after installation and describe strong overall build quality. Representative review excerpt: "Great price, excellent build and the system works like a champ."
Warranty and product details covered. Reviewers report in-depth conversations about product features, warranties, and expected energy output. Representative review excerpt: "This was due to very competitive pricing, in depth meetings about our needs, the products, where they came from, warranties, how much energy to generate, when we would have the..."
Capable of more complex systems. Reviewers also say the team has the skills to handle projects beyond standard residential layouts. Representative review excerpt: "They're also one of the few solar companies with the skills to work beyond the standard, suburban, cookie-cutter solar energy system."
How this is built: category scores and summaries weigh the company's full published rating record (13 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.