Quality Home Renovators Reviews

Reviewers most often describe the sales process as pushy rather than informative, with repeated complaints about pressure, unclear presentations, and contract expectations. Several reviews also point to pricing changes or proposal terms that were not aligned with what customers expected.Solar.com's composite of published customer feedback, not a customer quote

Pushy sales approach. Reviewers say the sales pitch could be more informative and less aggressive, with multiple reports of persistent follow-up and pressure to move forward. Some customers describe feeling bothered during the initial contact process. Representative review excerpt: "I agree with the other reviews that the QHR sales pitch could be improved as it is more aggressive than informative."

Proposal and contract concerns. Reviewers report confusion or dissatisfaction around what was included in the contract, including claims that pricing changed after the original agreement. A few also describe proposal details that felt unclear or unexpectedly high. Representative review excerpt: "I worked with Rick Reifman and he increased the price twice for work that should have been included in our contract."

Unclear sales identity. One reviewer says the sales outreach involved a fictitious name and contractor license number, which added to concerns about how the company presented itself during the sales process. Representative review excerpt: "Furthermore the sales people they have out on the streets working for them operate using a fictitious name and contractor's licence number."

Reviews on pricing and financing are mixed toward negative, with complaints about price increases, reimbursement disputes, and quotes that seemed high to reviewers. The main pattern is not about financing structure alone, but about customers feeling surprised by final amounts or related costs.Solar.com's composite of published customer feedback, not a customer quote

Unexpected price changes. Reviewers report that prices increased after work began or after the original quote, which left them feeling that the final cost did not match early expectations. Several comments frame the pricing as higher than they anticipated for the scope discussed. Representative review excerpt: "I worked with Rick Reifman and he increased the price twice for work that should have been included in our contract."

Quotes felt high. Some reviewers say the quoted price was far above other estimates they received, which raised concerns about transparency and value. These comments focus on the gap between the initial quote and what reviewers believed the job should cost. Representative review excerpt: "The next tier up from Bay View; The Anlin Catalina Series was still a whopping 8 grand less than QHR quoted price for the Bay View Series."

Reimbursement dispute. One reviewer describes an issue involving inspection-related costs and says the company did not reimburse them as expected. The review presents this as a pricing and cost-handling concern rather than a service-quality issue. Representative review excerpt: "I brought the inspection report and pictures to the owner at QHR and his way of handling the situation instead of reimbursing me for the money it cost me, was..."

Communication is a clear pressure point in the review set, with more complaints than praise. Reviewers describe repeated calls, limited follow-through, and difficulty getting issues resolved, though a small number mention reassuring or helpful interactions.Solar.com's composite of published customer feedback, not a customer quote

Repeated or unwanted calls. Several reviewers say they kept receiving calls even after asking to be removed or after giving preferred contact instructions. These accounts suggest coordination problems during outreach and follow-up. Representative review excerpt: "When I talked with them and gave my cell # to them as not to bother my wife at home they still continued calling my house and not leaving messages."

Lack of follow-through after issues. Reviewers report that problems were not addressed promptly, including cases where calls went unanswered or concerns were ignored for extended periods. One review says the system had been down for months without a response. Representative review excerpt: "Our system has not worked for six months and they have ignored every single phone call."

Some helpful interactions. A small number of reviewers describe communication as reassuring or responsive, such as taking action on a do-not-call request or personally helping resolve remaining questions. These are present, but they are outnumbered by complaint-driven comments. Representative review excerpt: "I just spoke with the company and the gentleman I spoke to was very comforting, took our numbers and put them on the do not call list."

There are only a few timeline-related reviews, so the sample is limited. The available feedback is mostly neutral-to-positive, with one complaint describing a project experience that felt disorganized and one positive review noting a successful install that included added electrical work.Solar.com's composite of published customer feedback, not a customer quote

Positive completion example. One reviewer describes the project as completed successfully and notes that extra equipment was installed as part of the job. This review reflects a smooth completion experience in the limited timeline sample. Representative review excerpt: "Along with the upgraded panel they even installed a generator plug so that if street power is out I can power my home with a portable generator."

Disorganized project experience. Another reviewer describes the project as frustrating and says the company appeared to treat the schedule and related work as inconvenient. This review points to coordination issues rather than a clearly documented permit or activation delay. Representative review excerpt: "They harassed me throughout the entire project accusing me of wasting time; I guess they thought it was OK to purchase and then install flooring and tiles as well as..."

Feedback on workmanship and site care is mixed but leans somewhat positive. Reviewers praise professional installation and quality outcomes in several cases, while a smaller set describes workmanship problems, incomplete finishes, or damage-related concerns.Solar.com's composite of published customer feedback, not a customer quote

Professional installation reports. Some reviewers say the installation was professional and that the company followed up to address remaining questions or issues. These comments suggest that at least part of the install experience was handled carefully. Representative review excerpt: "QHR's installation was professional and following that install, the owner himself was kind enough to personally visit our home to ensure proper resolution of some issues/questions that remained."

Quality outcome examples. A few reviewers describe the finished work positively and say the project came out well. These comments are about the installed result and general job quality rather than long-term performance. Representative review excerpt: "We had CoolWall Exterior Coating applied to our 60 year old adobe home by Quality Home Renovators and the job couldn't have come out better!"

Installation problems reported. Other reviewers report poor workmanship or incomplete work, including complaints about how materials were installed or how issues were left behind. The negative feedback indicates that site care was not consistent across reviews. Representative review excerpt: "Poor workmanship when my solar panels were installed."

Post-install support is one of the weaker areas in the review set. Reviewers describe systems not working, service calls going unanswered, and warranty-related frustration, although one reviewer says they were satisfied with the price, warranty, and product quality delivered.Solar.com's composite of published customer feedback, not a customer quote

Service and response issues. Several reviewers say that after installation they had trouble getting help when something went wrong. The common pattern is a lack of response when customers reported ongoing system or service problems. Representative review excerpt: "Our system has not worked for six months and they have ignored every single phone call."

Warranty concerns. One reviewer says they were told a warranty-related issue could be handled with a loophole, which increased their frustration with post-install support. This is part of a broader set of warranty and repair concerns. Representative review excerpt: "When I complained, he threatened to "find a loophole in my warranty."

One satisfied post-install review. A positive review says the customer felt the company delivered on price, warranty, and product quality. This is present in the corpus, but it is outweighed by the complaint pattern in this category. Representative review excerpt: "Anyways, I just wanted to write this review because I feel like QHR deserves it based on the price, warranty and quality of product they delivered."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.